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“Great Location, Wonderful Staff” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #7 of 345 Hotels in Amsterdam
Vancouver, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great Location, Wonderful Staff”
5 of 5 stars Reviewed March 27, 2014

Second stay within the last year at the Banks Mansion Hotel, Amsterdam. This hotel is located close to many of the city's attractions, walking distance to the Dam, Central Station, Rijksmuseum, etc. Rooms are standard size for European hotels, which means a bit tight if accustomed to N American hotels, but still very acceptable. Hotel provides great breakfast package in room rate, afternoon happy hour with wine and cheese. What really puts this hotel on my top five list is the staff; all of whom are genuinely helpful, friendly and courteous. They really go out of their way to make your stay enjoyable. This, as many other reviewers have said, is a gem. Limited rooms so book in advance.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, April 8, 2014
Dear guest,

Thank you very much for taking the time to write this review and especially for staying twice at the Banks Mansion this year.

We hope to welcome you again in the future. For the best personal service and best available price please always book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,336 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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English first
Fort Lauderdale, Florida
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 27, 2014

We just spent a week at Banks Mansion. It is located very close to all the main attractions. 15 minutes on foot will take you to the museums, Vondelpark, red light district, Jordaan or practically anywhere else. Our favorite square, Rembrandtplein, is a two minute walk, as are dozens of good restaurants including a new all-u-can-eat sushi place. 6 or more of the tram lines also stop within three minutes of the hotel. The staff was wonderful, going above and beyond at all times. The "all-inclusive" set up saved us a tremendous amount of money given the high cost of beverages and breakfast at nearby restaurants. We highly recommend Banks Mansion.

Room Tip: Although the hotel does not have a gym, there is a decent gym five minutes away that offers reasonab...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, April 8, 2014
Dear guest,

Thank you for this very kind email and for the recommendation.

It is a great pleasure to read that the full-service concept saved you a tremendous amount of money.

We hope to welcome you again in the future. For the best personal service and best available price please always book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herts, UK
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 21, 2014 via mobile

This is a great hotel. The service from the staff was perfect from the time we arrived to the time we left. Our room was comfortable and stylish, and very well equipped. We didn't make use of the decanters of spirits or the coffee machine, but we did make full use of the free bar and daily cheese and biscuits downstairs in the lounge.
The hotel is well located, three minutes walk from the flower market, and close to the museum quarter. Nowhere is really too far to walk. The hotel can recommend some good restaurants in the area.
If you go to Amsterdam you won't find a better place to stay.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, March 25, 2014
Dear guest,

Thank you for this wonderful review!

It makes us proud to hear that you find that there is no better place to stay in Amsterdam than the Banks Mansion.

I hope to welcome you again in the future. To make sure you will receive the best available rate and the best personal service please book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Engalnd
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed March 21, 2014

We were originally booked in at the L'Europe, and you may care to look at my review of that hotel to learn why we cancelled that reservation. As a follow-up, we did call in to that hotel and found it too pretentious, thus confirming our poor opinion of their staff.

Any way, now to the really good news! We arrived from London City Airport and were surprised how big was Schipol, very clean and very efficient. Our MB limo was waiting and Brian was an excellent driver. the welcome we got on arrival at The Banks Mansion was truly special. Warm and professional. A small hotel with a big heart!

The Executive room overlooked the canal and was a good sized room with art-deco furniture. Great bed with a pillow menu. Double glazing made the room quiet and the air conditioning very efficient. Mini-fridge contents were free as was the bar in the 'Living Room' in the lobby. Breakfast was simply amazing and included in cost, as was the food and drink available from 5.00pm. One reason we like the Elysee Hotel in Manhattan.

Housekeeping service was simply super, bath towels perhaps a little small, as was the bathroom. It had a separate rain shower, and the deep bath was hidden behind the basin, very quirky!

Reception staff could give lessons to those that I have mentioned beforehand.

Location, location, location! Got the message, The Banks has the best position in the city, five minutes walk to Dam Square, two minutes to the Flower Market, two minutes to Rembrant Square with its many restaurants. Ten minutes walk to the Rijks Museum and a further two minutes to the Van Gogh museum. Thirty minutes walk to the Anne Frank House.

Loads of restaurants abound within ten minutes walk, Indonesion Rice Tables and great fish restaurant. Wacky Backy Cafes if you want and the touristy Red Light district. Even a Handbag Museum!!

In conclusion, the Banks Mansion deserves the high reputation it deserves. The location is superb, as is the hotel staff and food. We will return....

Room Tip: Small hotel, so all rooms are more than adequate. Best rooms are the Executive rooms.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, March 25, 2014
Dear guest,

With great pleasure we read that the change of hotel you made was the right choice. Thereby we have enjoyed having you as our guests.

The comprehensive review you wrote, describes all the points of the hotel where we pride ourselves on. Thank you very much for this. We hope that all our future guests will read your review.

I hope we can welcome you once again in the near future.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 12, 2014

We visited Amsterdam in half term in February 2014 and stayed in this picturesque hotel which is perfectly positioned to explore (on foot if you want, although there are plenty of trams if not) all the key areas of this wonderful city. The staff were outstanding, the rooms excellent and the 'all inclusive' drink and snacks a real bonus. We all loved staying here and could not recommend it more highly to anybody thinking of visiting Amsterdam. A real treat.

Room Tip: One of the two rooms we booked did not have a bath. Fortunately the hotel were (just) able to accomo...
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, March 13, 2014
Dear guest,

Thank you for all the compliments in your review. We are hapy to hear that you have enjoyed your time in Amsterdam and the Banks Mansion.

We hope to welcome you again in the future, for again a great stay. To make sure you receive the best available rate and personal service I can advice you to book via our own website.

Thanks in advance and with warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 10, 2014 via mobile

My wife and I stayed here for 4 nights in March. The staff really goes out of their way to help you with anything you need. The complementary breakfast is first rate and the afternoon drinks and cheese gave us a chance to mingle with other guests. The hotel is within easy walking distance of all Amsterdams main attractions and many good restaurants. I have no hesitation recommending Banks Mansion to anyone.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, March 12, 2014
Dear guest,

Thank you for taking the time to write this review. Good to read that you will have no hesitations recommending Banks Mansion to anyone.

We hope we can welcome you or anyone to whom you have recommended us in the near future.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weymouth
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 9, 2014

We have just spent five days at this lovely hotel on the canal side. The staff were very friendly, welcoming and efficient. Our room was very comfortable with a view of the canal. Breakfasts were plentiful and varied and we also enjoyed the complimentary drinks and snacks available in the lounge along with the daily international newspapers and ipads. We were impressed by the visits planning available and the knowledge of the staff.The hotel is very well positioned for walks to the central locations, restaurants, tram stops etc.

Room Tip: The best rooms are obviously at the front of the hotel overlooking the canal.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, March 12, 2014
Dear guest,

First of all, thank you for a brilliant review.

We truly hope to welcome you again in the future. For the best personal service and best available rate I can advice you to book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service
Hotel Style:
#4 Family Hotel in Amsterdam
#5 Luxury Hotel in Amsterdam
#5 Romantic Hotel in Amsterdam
#10 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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