I wanted to add a review to my glowing pre stay review from last April..We actually loved the hotel, the location and the way the hotel was all inclusive..This enabled us to meet so many of the guests..we actually spent many nights having cocktails and ended up eating dinner after 9 pm because we had so much fun
Unfortunately I checked out and stored my luggage before I caught our river cruise ..They allowed us to store our luggage in a locked area..unfortunately the storage was full and my bags were stored in the office..I was wrong in storing my carry on..but I left it all and went to lunch..coming back we took all of our luggage to our rivercruise and I personally carried my carry on with me from the hotel to the ship...Upon arriving at the Uniworld boat I found all of my jewelry gone..the whole jewelry case was stolen from my carry on.
The Banks mansion was sorry but felt they had no responsibility to what happened..they had no insurance and I was out all of the money the jewelry was worth..They offered nothing..and my homeowners covered only $1000; only a small portion of the worth...sadly I lost many personal family pieces that cannot be replaced emotionally. I felt very let down by the staff and management.
- Official Description (provided by the hotel):
- Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more less
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- Also Known As:
- Banks Mansion Hotel Amsterdam
- Banks Mansion Amsterdam