I did wonder if this hotel was all it was written up to be but I was most pleasantly surprised to find not only a really nice very clean property but also very friendly and helpful staff.
Our room (canal view) was small but adequate and at least it was not a faceless who cares what city this is, this is the room type of larger chains. Wehad 6 pieces of luggage in the room and we still were ok - just. The bed was very comfy and the linens were nice.
Excellent toileteries are provided so no need to pack them and a lot of goodies in the minibar and 3 decanters (gin, whisky and brandy) meant we needed for nothing.
Breakfasts were very good - very wide choice and a lady ready to cook anything egg based for you as you required. The breakfast room has a lovely "farm kitchen" feel to it and the breads and coffee are really good.
It is a bit disconcerting when you arrive as no porter will jump out to help you, but as soon as the reception staff realise you are there, they will jump into assistance (note there is a short flight of 9 stairs to the front door so if you are in a wheelchair this is not the hotel for you I am sorry to say as I could not see any ramped access to the hotel)
Reception staff are excellent and chat with you any time you are having a drink (if you want them to that is) they are very helpful and will always draw maps to help you find your way around
We found the location excellent as it is midway between Dam Square and the Museums so we were not a long walk in either direction
Although the street adjacent has trams we never heard them at night (we are light sleepers too) so either they run very quietly or the soundproofing is amazing.
There are a few restaurants near by which we did not try but others in the hotel said were very good
We asked the hotel to fix up a candelit wine cruise for us and they did well on this as it was cheaper than anything we had found on line and was a very good trip.
At the end of our stay they fixed up a minivan to take us to the cruise terminal and again the price was very reasonable so do not worry about using their recommendations for trips, taxis etc
- Official Description (provided by the hotel):
- Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more less
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- Also Known As:
- Banks Mansion Hotel Amsterdam
- Banks Mansion Amsterdam