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“Great value -- wonderful service” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #5 of 345 hotels in Amsterdam
Houston, Texas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great value -- wonderful service”
5 of 5 stars Reviewed October 18, 2013

We stayed here for two days as we acclimated to the time change from the USA to Europe. By arriving in Amsterdam at 9 a.m. on a Thursday morning, we were prepared to leave our baggage at the hotel and find something to do until we could officially check in. But, Banks Mansion let us know that there was an available room similar to what we had reserved and allowed us to check in at that early hour. The room was comfortable and the hotel staff was efficient and informative and responsive to any request we had. We especially liked the all-inclusive nature of this hotel. The evening reception was lovely with drinks and snacks and the morning breakfast was wonderful. The staff had great recommendations and information about sightseeing, maps, restaurant recommendations, general directions, etc... When we are in Amsterdam again, we will definitely stay here.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, October 23, 2013
Dear guest,

Wow, you have created huge smiles on our faces by writing this amazing review. Thank you very much for these great compliments about many of these great features that are part of Banks Mansion’s ‘Home, away from home’ concept; the complementary drinks in both the Living as in your private mini-bar, the ‘live-cooking’ breakfast restaurant, the free use of iPads, hispeed wireless internet, Nespresso coffee machines and amazing rain showers. These were only a few parts of the concept!
We have printed out your review and all my colleagues would like to thank you for all the writings!

We are looking forward to welcome you again at Banks Mansion, to make your stay as great as your last one!

With warm regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
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  • English first
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English first
Glasgow, Scotland.
Top Contributor
57 reviews 57 reviews
40 hotel reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 17, 2013

Another great stay here, not much has changed here over the last eight or nine years, there's not much they could do to improve what is a terrific concept, delivered very well indeed.

Rooms are compact but well thought out, beds big and comfortable, bathrooms well equipped and spotless. Location is great, breakfast plentiful, staff exceptionally friendly and helpful. Inclusive drinks, snacks & coffee most welcome.

I wouldn't stay anywhere else in Amsterdam.

Room Tip: Corner rooms are slightly larger but have a little more street noise. Rooms furthest from the corner...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, October 23, 2013
Dear returning guest,

It is really makes our day, reading that you would not stay anywhere else than at Banks Mansion when you are in Amsterdam! Thank you for the terrific compliments about the concept and towards our staff.

We hope to be welcoming you once more at Banks Mansion in the (near) future.

With kind regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

Incredible experience! Great location...Stayed for 4 days with my lovely wife of 16 years for our annieversary. The Banks Mansion staff was exceptional. Originally had a room facing the street but was upgraded to a corner room facing the canal and street free of charge. The breakfast provided each morning was more than enough to keep us going throughout the whole day until dinnertime. Ola's omelettes were great! The staff provided unconditional assistance from dinner reservations to printing our boarding passes. Thanks Peter...thank you Banks Mansion for an unforgettable 16th anniversary!

A and K

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, October 23, 2013
Dear anniversary guests,

How amazing to read that you have chosen Banks Mansion to celebrate this special occasion! It is even better to read that you actually enjoyed your stay so much! A huge ‘thank you’ from all the members of our staff for the nice compliments you have written about them. A special thank you from Ola and Peter!
We are already looking forward to welcome you again at Banks Mansion. Maybe for your 17th anniversary?

With kind & warm regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 12, 2013

This hotel sets the standard for hotels in this city. The is operated and serviced VERY well. Manned by a team of professional staff at all times who are happy to assist and serve to your enquires and requests. The rooms are very comfortable and the beds very comfy indeed.

The only recommendation i would make is to perhaps close the bar downstairs at a timely manner or manage it better whereby no disruption is caused to guests who want to enjoy a 'quiet' drink.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, October 23, 2013
Dear guests,

Thank you for your pleasant review! How amazing that you enjoyed the hotel so much, we appreciate your nice compliments towards our team of staff. We are happy to read that you experienced our rooms and beds as very comfortable.
Also we would like to thank you for your recommendation. We have a full service bar, which is open 24 hours, so our guests can feel like they are at home, but not at home. It could be that some guests come to have a drink at the same time, so this can make it busy and cozy in our Living. But this gives our guests also the chance to meet other guests!

We hope to have you as our guest another time!

With kind regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 11, 2013

I remained four days in this hotel for a congress and I was very happy for my choice.
the standard of the room is higher than the other similar hotel and the possibility to access overtime to the bar is a great idea!
The Young staff is very helpful and the breakfast is very good and plantiful.

Room Tip: The rooms along the channel are more quiet!
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, October 23, 2013
Dear congress guest,

It is great to read that you enjoyed our hotel during your congress in Amsterdam. We are happy to hear that you have enjoyed the comfort of the room and the extensiveness of the breakfast. A thank you for the compliments to our (young) staff.

With sincere and kind regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Top Contributor
165 reviews 165 reviews
19 hotel reviews
Reviews in 55 cities Reviews in 55 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 10, 2013

Neat hotel ideally situated in central Amsterdam -- an easy walk
from either the museum district with Rembrandt and Van Gogh
or to the Anne Frank Huis (most memorable), and to numerous
quite good restaurants and lovely walks by the canals. We had
a front center room looking out over the hotel entrance -- the
room comfort easily made up for the evening noise. The staff
was always helpful, and came up with a wonderful substitution
for dinner when we realized that we had reserved at a spot that
was not easy for us to find. That was the nearby Italian
restaurant Incanto which I would highly recommend. The flavor
of the hotel is art deco with some Mackintosh motifs.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, October 23, 2013
Dear Guests,

How great to read that have enjoyed your stay at Banks Mansion so much. We are happy that you made good use of the proximity of all great hotspots of Amsterdam to the hotel. Thank you for the compliments towards our staff, we hope to be of service to you another time when you visit Amsterdam and Banks Mansion.

With kind & warm regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gauteng
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2013 via mobile

I was in Amsterdam for business and decided to stay here as it seemed a bit.more personal that a typical business hotel. This was indeed the case. It was an absolute pleasure having everything included. I loved the nespresso machine in the room and the evening snacks. I would recommend this to anyone.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, October 17, 2013
Dear business guest,

Thank you for this nice review. It is great to read that also you, as a business guest, enjoyed the athmosphere at Banks Mansion so much. We hope to welcome you during another business trip or when you visit Amsterdam as a leisure guest.

With sincere regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service
Hotel Style:
#2 Family Hotel in Amsterdam
#3 Luxury Hotel in Amsterdam
#4 Romantic Hotel in Amsterdam
#11 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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