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“By all means an excellent hotel.” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #5 of 344 Hotels in Amsterdam
Lisbon, Portugal
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“By all means an excellent hotel.”
5 of 5 stars Reviewed September 3, 2013

Don't expect a regular 5 star amenities and hotel size, but it's certainly very good for amsterdam centre and very good elsewhere.
Staff is very friendly and helped everytime.
You can get breakfast outside in cafes but not be desapointed in having it in the hotel : a far/plenty items to choose, so my tip is to book the room with breakfast included.
If you are not afraid to walk 10/15 minutes on flat floor you don't even have to catch a tram or metro to visit the entire amsterdam centre.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, September 5, 2013
Dear guests,

Thank you for this ‘excellent’ review, we truly appreciate it that you have taken the time to write about your stay at Banks Mansion. Thank you for all the compliments towards our staff.
Banks Mansion is a 4 star hotel, or to be more precise it is a 4 star deluxe hotel. At Banks Mansion we have a full service concept for all our guests. This means that during every stay at Banks Mansion the extensive breakfast at our Kitchen is fully included. But this is not all, also all the drinks in The Living and all the drinks in the hotel room are complementary. Do not forget about the complementary internet, snacks, use of iPads and many more!

Thank you again, we are looking forward to your next visit at Banks Mansion.

With kind regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,367 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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  • Spanish first
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English first
Spring, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2013

I made reservations at Banks Mansion based on previous reviews , and since I talked two other couples to trust me and go there also, my choice was on the line. Boy, do I feel smart now! The hotel was a big hit! Everyone loved the "home away from home" concept and took full advantage of the free soft drinks,beer, water, Bailey's Irish Cream, snacks etc. in the living room area. The bedrooms were big enough and nicely furnished. Our view on the canal was great. The breakfast was plentiful and varied.
The staff could not have been nicer, and the location was close to several attractions. Whenever I make it back to Amsterdam, there is only one place I'd stay, and that is Banks Mansion.

Room Tip: Select the canal view (worth the extra money) and a high floor for the best view.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, September 5, 2013
Dear Guests,

How great that you have chosen Banks Mansion based on our prior guests’ opinions, and it is even better to read that you have enjoyed the actual stay so much! We are very happy that you appreciated the ‘home, away from home’ full service concept so much, all the complementary drinks, snacks, breakfast, hispeed wireless internet, free use of iPads and many more.

We hope to welcome you again as our guests at Banks Mansion.

With warm & kind regards,

Esther Boers
General Manager Banks Mansion
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Charlotte, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2013

The Banks Mansion is in a central and scenic location on the "Gentleman's Canal", easy walking distance to the museums crossing several canal rings on the way or to the hubbub of Dam Square in the opposite direction. There are many cafes and little shops surrounding. The front desk staff was friendly and helpful, very professional and sincere. The whole hotel is spotless and decorated in a comfortable craftsman style. The common areas on the ground floor are a great place to help yourself to a variety of coffees, teas, beer or liquor, water or soft drinks. Very welcoming atmosphere.

Room Tip: While we think we would have loved a canal view, we had a room on the back of the hotel instead, fir...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, September 5, 2013
Dear Guests,

Thank you for this amazing review. We are very happy to read that your have enjoyed your stay in Amsterdam at Banks Mansion so much! We appreciate all the great compliments that you have given towards our staff. It is nice to read that you enojoyed the proximity of Banks Mansion to all the hotspots which enrich Amsterdam.

We hope to be welcoming you again in the (near) future.

With kind and warm regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2013

This hotel is very lovely and very close to attractions. If you like walking then 15/20 min will seem a breeze. If not the staff can get u a taxi. The hotel offers a great breakfast with a variety of items. They also have an open bar in the afternoon serving hard liquor, beer, wine, soda, cheese etc. This was so thoughtful and appreciated when you came back from a day out in the heat. Definitely worth it!!!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, August 31, 2013
Dear guest,

We are delighted to hear that you have had an ‘amazing stay’ at Banks Mansion. It is great to read that you enjoyed the proximity of the hotel to all great hotspots of Amsterdam and after visiting them, enjoyed the Living room to wind down with a nice glass of wine, some bites of local cheese and other appetizers.

We are looking forward to have you as our guest again, so we can make sure that you will have another ‘amazing stay’!


With warm and kind regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

I totally agree with all the positive remarks made to date. The staff were excellent, and very helpful when we had to cut short our trip to return home due to sudden bereavement. We will be back to finish our stay!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, August 31, 2013
Dear guests,

Thank you very, very much for your lovely compliments towards the staff. It is amazing to read that you named Banks Mansion ‘a little gem’ in the title of this great review.
We really hope to see you again; we would be happy to continue our service provided so far!

With warm regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 26, 2013

This is the best hotel for overall value we have stayed in Europe. The staff is so helpful, the breakfast is great, the snacks and drinks are wonderful, and the location is perfect. You might be put off by the initial price, but this is the first trip we have taken where we had almost no food and beverage costs and did not have to buy all day transportation tickets. Our room was likely one of the smallest, but it was much larger than many others we have had on other trips. We were able to walk to almost everything of our interest and noticed the staff went out of their way to take care of guests. The "home away from home" approach is really great as we met many others in the lobby while were enjoying the experience. This hotel should be at the top of the list!

Room Tip: The sound proofing is so good and combined with air conditioning, you can stay in the back and be ha...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, August 31, 2013
Dear guests,

How amazing to read this wonderful review, and especially the last sentence; we are very proud to hear that you think Banks Mansion “should be at the top of the list”. We are delighted that you have enjoyed so many of the aspects of the ‘home, away from home’ concept that enriches our hotel, which makes it easy to be in contact with other guests, to share your experiences of Amsterdam. It is wonderful that you have enjoyed the location of our hotel, with it’s great proximity to all hotspots of Amsterdam!

Thank you very much for taking the time to write this review on TripAdvisor, to share your experience with us with other travelers.

We hope to be welcoming you again in the near future.


With kind regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

What a fabulous hotel and perfect location for visiting Amsterdam. From the moment we checked in the staff could not have been more helpful, the room was spotless and the relaxing atmosphere in the lobby with complimentary food and drinks really made for a relaxing break in a busy city. The hotel receptionist's went out of their way to make sure that we had an enjoyable and relaxing stay, and we can not speak more highly of the hotel staff, especially Jaqueline who went out of her way to make sure that we had such a lovely stay in the hotel, nothing was too much trouble. We will definately visit Amsterdam again and stay in the Banks Mansion Hotel, as we feel we would struggle to find anywhere more perfect to stay in such a beautiful location. Many thanks for making our stay in Amsterdam so enjoyable.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, August 30, 2013
Dear Guest,

First of all I would like to thank you with the utmost gratitude and sincere appreciation for your great review. It is wonderful for my colleagues at Banks Mansion and myself to hear that you have enjoyed the stay to the full potential. A special thank you from Jacqueline for your compliments towards her.

It is joyful to hear that you have enjoyed our full service concept with the open bar in the relaxing Living, where it is great to wind down after a busy day in Amsterdam.

We are looking forward to welcome you back soon!


With kind regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Luxury Hotel in Amsterdam
#3 Family Hotel in Amsterdam
#4 Romantic Hotel in Amsterdam
#13 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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