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“One of the Best Hotels I have Stayed at!” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #5 of 345 hotels in Amsterdam
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“One of the Best Hotels I have Stayed at!”
5 of 5 stars Reviewed June 2, 2013 via mobile

I cannot recommend this hotel highly enough. Everything from the staff to the room was perfect. This was the first time during our honeymoon where we were surprised at how big the room was. One of the most underrated aspects of the hotel is all of the amenities they provide. Some things that make this hotel a great value are; the exceptional breakfast, spirits and beer at the complementary lobby mini bar, wine with a meat & cheese spread during happy hour. This is all on top of having great great rooms and a top rate staff. Anyone who visits Amsterdam should give this hotel strong consideration!

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 10, 2013
Dear Honeymoon Guests,

What a great review; the title already made all the staff smile from ear to ear, and the review itself makes us love our job even more than we already do! Thank you very, very much for your wonderful words and for recommending us to other travelers all over the world. We are glad to hear that you enjoyed all features of the full-service concept; the breakfast with live-cooking, the appetizers and drinks in the Living as well as in the room, and so on. We are looking forward to welcome you again in the near future in Banks Mansion!

With kind and warm regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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English first
Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 1, 2013

Really nice hotel in a very convenient location in Amsterdam. Rooms were a generous size and very well appointed with robes and slippers, unlimited drinks and snacks (including wine, beer and liquor)--right near Rembrandt Square. Very clean and small, so you had a connection to the other guests and staff--nice fireplace in the lobby surrounded by free food, so people tended to gather when they came back from activities (it was chilly in May and the fire was lit). Very clean and reasonably priced. Nice breakfast included as well.

Room Tip: Ate at an incredible restaurant recommended by an ex-Pat American: La Oliva near the Anne Frank Hou...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 10, 2013
Dear guests,

Thank you very much for taking the time to write a review about your recent stay! We are very pleased to read that you have enjoyed the intimacy of Banks Mansion, which makes it possible for our guests to get in contact with other guests in the Living, but also to get in contact with the staff easily. We would like to welcome you again in the near future, so you can enjoy our full-service concept once again!

With warm regards,

Esther Boers
General Manager Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2013

When I think of this hotel, which I do often, I fondly recall the mini-muffins on sticks in the morning, the unbelievably tasty cheese table in the afternoon, and the unlimited bottles of wine in the evening--all free-in the Living Room. Of course, we explored the city but whenever we came back to our hotel for a break, change clothes, or to settle in for the night we definitely took advantage of these amenities.

The staff was beyond enthusiastic, helpful, and friendly regardless of the time of day. The room was large, comfortable, and clean. A nice central location without being touristy. Well worth the money.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 10, 2013
Dear guests,

Your review makes us love our job even more than we already did! It is our goal to make our guests’ stay a memorable one for them; and it sounds like we succeeded in this regarding your stay. It is great to hear that you have enjoyed all aspects of our ‘feel home away from home’ concept in the Living. Thank you very much for writing these great words, we would be very happy to welcome you back at Banks Mansion in the near future!

With kind and warm regards,

Esther Boers
General Manger Banks Mansion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2013

I have travelled all over and have never written a review before but felt compelled to after staying at this wonderful hotel. The staff made the place feel so comfortable and they were so lovely to the children. The concept that everything is included is incredible, and the sweeties for the children very well received. Our rooms were lovely, the beds comfortable, the pillow menu great and the towels and showers lovely. The breakfast was amazing and really did cater for everyone in terms of food, drinks, and the variety on offer. You could have everything from a cooked breakfast, pancakes, fruit, yoghurt, cold meats,some beautiful dips, cooked to order eggs and French toast depending on your mood. The setting is superb and we walked all over with ease. We will definitely return..not the cheapest place to stay but in my mind well worth the money. Thank you very much for making out time there so special.

Room Tip: We did not stay in a canal view room but room 210 was lovely.Not the best view in the world but we s...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 10, 2013
Dear family guests,

We are very grateful for your wonderful review! We are proud to hear that this review about your stay at Banks Mansion, is the very first time you ever wrote a review about a stay at a hotel! How great to hear that you like to share with other travelers all over the world, that you enjoyed all aspects of our total hospitality experience; the complementary drinks, snacks, the comfort of the rooms with the pillow menu, the breakfast, and many more!
Thank you for your kind words regarding the staff; we have shared your words with them, and all of us would be happy to welcome you and your children back at Banks Mansion; it would be our pleasure to make a future stay as memorable as this one!

With warm and kind regards,

Esther Boers
General Manger Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 29, 2013

The Banks Mansion is a winner. It's situated in an ideal location for walking everywhere. The most unique part of the hotel is its amenities. The included breakfast is incredible; there are eggs to order rather than the pasty scrambled eggs you get as part of most hotel breakfasts, extremely thin pancakes cooked in front of you that are "to die for" - more like crepes than the thick pancakes in the U.S. - fruit, a variety of breads, yogurt, cheese, herring or smoked salmon, cereal, juices, and breakfast meats. You select the type of coffee you want from a magical machine that does it all - regular, espresso, cappuccino, etc. The other amenity is the free appetizers and drinks. At 5:00 there is a table in the lobby filled with delicious cheeses and meats, as well as a selection of drinks that include wine, prosecco, beer, liquors, soda, juice, and sparkling and plain water - not to mention candies, sweets, nuts, chips, and salsa. After a long day of sightseeing, it was delightful to return to the hotel to snack and drink and discuss the day's events with other guests. While we were there, there was a contest regarding the best hotel in Amsterdam, and the Banks Mansion was one of three finalists. Several of the guests, including us, posed in special T-shirts, and ended up as part of a poster advertising this event.

The hotel staff are young, charming, and most knowledgeable about their city. They went out of their way to be hospitable and helpful.

The only problem I had with the hotel, and why I only gave it a 4 rather than a 5, was the lack of light in the bedroom. It was very difficult to apply make-up in the bathroom as there was only one small "high hat" above the sink. The bedroom had many lamps, but even with all of them on, the room could not be illuminated properly. There was also only one piece of tiny soap in the bathroom each day, rather than one for the shower and one for the sink. When I asked for additional soap, it was brought to the room immediately.

Our room, 310, had two extremely comfortable twin beds and the most cozy feather comforters. Even though our room overlooked a busy street with trams and buses, the windows kept the noise out. Our large windows opened up for a side view of the Herengracht Canal, which is lined with beautiful, elegant townhouses.

We had friends staying at the hotel with us and they loved it, as did all the other guests. I would highly recommend this hotel to my friends.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 10, 2013
Dear enthusiastic guests,

Thank you very, very much for your great review! It gives us great joy to read that you, your partner and friends have absolutely enjoyed all features of our full service concept – the breakfast including the live-cooking, all appetizers and drinks in the Living, the cheese table during the afternoon and evening in the Living, to name a few – you have described it all just perfectly! We are sorry to hear that you thought the room was not illuminated properly, but we are happy to hear that you did like your room regarding the view, bedding and quietness.
Thank you once again for your willingness to help us with our Dutch Hotel Award campaign! We can proudly say that we have achieved the Silver Award of the Dutch Hotel Award 2013 – thanks to all our supportive guests!

We are happy to have given you a great stay, we hope to be welcoming you again in the near future.

With warm regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roden, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

If you really want to enjoy Amsterdam, this is the perfect place. Just near the canal you walk directly in the lovely "Nine Streets" area with its special stores and nice terasses. You can rent the scooter of the hotel and see all the parks and different hot spots. If you want to take a rest, you can go for a pitstop at the lobby of the hotel and have a drink and something small to eat. All service of the hotel. THE perfect hotel in Amsterdam.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esther B, General Manager at Banks Mansion, responded to this review, June 4, 2013
Dear guests,

It is absolutely great to notice that you took the time to write this review, a year after you have stayed with us. We are absolutely grateful to hear that you haven’t forgotten about Banks Mansion! Thank you very much for that! We have changed our scooters into special wooden bikes by now; hopefully you will visit Amsterdam again in the near future, so you can experience a typical Amsterdam bike ride on our wooden bikes.

We are looking forward to be of your service again !


With warm regards,

Esther Boers
General Manager Banks Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Luxury Hotel in Amsterdam
#3 Family Hotel in Amsterdam
#4 Romantic Hotel in Amsterdam
#11 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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