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“Good Amsterdam Option” 3 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #5 of 345 hotels in Amsterdam
Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
“Good Amsterdam Option”
3 of 5 stars Reviewed December 12, 2012

We had a very nice stay at the Banks Mansion last month. While we did enjoy the living room concept and the generous breakfast, the hotel, itself, is a bit on the average side. The room was of a decent size, but not overly generous. The bathroom was also decent, but not anything as luxurious as some of the other reviews might lead you to believe. The hotel is a good, but not a great or luxury option; the bed, in particular, was not very comfortable. The hotel location is convenient to many of the tourist attractions, and our room was on the top floor, overlooking the canal, providing a lovely view. But, the location is on the fringe between the noisy tourist district and the more sedate, upscale district. Any closer to the tourist district, and the location would have been a definite negative. The living room is very fun, and we enjoyed the happy hours. However, some guests took advantage of the free food and beverages, making for a bit of an unpleasant experience and not quite as relaxing as it could be if "free" snacks were not at stake. Ask for a room facing the canal, and be sure to go into the more residential districts for a nice dinner and glass of wine.

Room Tip: Ask for a top floor room facing the canal.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this review, December 14, 2012
Dear guest,

Thank you for taking the time to share your experience here at Banks Mansion. We are very happy to read that you have had a good stay here in Amsterdam. I am glad to see that you made good use of the convenient location of Banks Mansion to go and explore all the touristic highlights!
We are looking forward to welcome you again in the near future and try to allocate you in a different room with a more comfortable bed. Maybe you could also make use of the pillow menu offered in the room, to see if one of the other pillows is more suitable for you.

With warm regards,

Joost Visser
Sales Executive
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
New York City, New York
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 11, 2012

Banks Mansion is a great hotel with helpful staff. It is located around the corner from Rembrandtplein, only few minutes away from the Van Gough Museum and within walking distances to all the major attractions in Amsterdam. The staff proved knowledgeable and helpful.

The complimentary snacks, coffee, and good range of drinks, both in the lobby and in your room, only add more value! Breakfast is excellent and also included in the price.

Would stay again!

Room Tip: Rooms with canal view are great
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this review, December 18, 2012
Dear guest,

It is good to read that you have made good use of the location of Banks Mansion. Al major tourist attractions are within walking distance of the hotel.
Thank you for rating our breakfast as "excellent", my colleagues serving breakfast will be happy to read your review!

With warm regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales, Uk
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 11, 2012

A wonderful Hotel. It is not just the 'full service' aspect that is great, everything is great ! Having free drinks, alcoholic, soft, tea, coffee etc is a marvellous idea, but it is not just this that makes this hotel excellent. The rooms are lovely and spotlessly clean, as are the bathrooms. The staff are very friendly and helpful, and the breakfast is tremendous. I cannot recommend this hotel enough. We even had a great deal which made our stay even better. Go see for yourself, and enjoy.

Room Tip: We had a groundfloor room on the street, but considering we were in the centre of a major city the n...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, December 19, 2012
Dear guest,

It is very satisfying to read that you enjoyed your stay here at Banks Mansion! Furthermore I like the fact that you have enjoyed the facilities offered by the hotel, but even more the service received from the staff! I will make sure that these wonderful words are passed on to my colleagues of the Banks Mansion Team!

We are looking forward to welcome you again in the future!

With warm regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2012 via mobile

We were a party of 5 split between two rooms when we visited Amsterdam in early fall. We had a nice stay at this hotel. We had all been traveling for a long time before we reached Banks Mansion so the ability to relax in the lobby before heading out for sightseeing or dinner was appreciated. We all enjoyed the snacks and drinks provided by the hotel. This was very refreshing after being "nickled and dimed" to death by some of the chain hotels we used. The rooms are on the small side by American standards but they were nicely furnished and well equipped. We did have one canal view room and it was fun to open the doors and watch the boats. We would stay here again and will try other hotels that are a part of this group.

Stayed October 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this review, December 18, 2012
Dear guest,

Thank you for taking the time to write a review on your stay here in early fall! It is heartwarming to read that you have made good use of the Living, the drinks and snacks offered there. With all tourist attractions within in walking distance of the hotel it is always very easy to drop in for a quick break!

We are looking forward to welcome you again here at Banks Mansion for your next visit.

With warm regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2012

Myself and a good friend stayed at this stunning Hotel this last weekend ....& I'm now at home, suffering withdrawl symptoms ..this hotel is the one thing I will miss most from the entire journey !!! The staff were exceptional, the welcome we recieved was unforgetable ...from the smiling faces to the" pillow Menu", complimentary bath robes, Cheese / Tapas free buffet, the free bar and Liquers, the comfy chairs...I could go on and on....needless to say, in Arnie's words....I'll be back :)))))))

Room Tip: Even though we didn't pay for a canal view, we were on the road side corner with a three quarter...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this review, December 17, 2012
Dear guest,

It brings great joy to read that your stay here in Banks Mansion is one of the things you will miss most from your entire journey! I think it is great to read that your welcome has been unforgetable! A warm welcome is what the Banks Mansion Team strives for!

It is ofcourse our intention to give you such a warm welcome again if you choose to visit us again in the near future!

With warm regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, UK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2012

This really is a lovely hotel, because it manages to pull off one of the most difficult tricks, which is to make its guests feel properly at home. I have stayed in nice hotels all over the world, and some of them have been a lot plusher and a lot more expensive, but the Banks Mansion still wins over them. All the staff really are superb. We were a group of 10 people, in Amsterdam for our Christmas party, and all of us noticed that nothing seemed to be too much trouble.

The hotel location is excellent, and very central, on the edge of a pretty canal. The rooms are all very clean and well kitted out. The lounge bar on the ground floor is a brilliant touch, with complimentary drinks and snacks, with a lovely cheese trolley in the afternoon. The breakfast is excellent, with lots of choice. The hard-working lady on the omlette section is seriously busy, but is always smiling!

The Banks Mansion is a relaxed, but professional home from home. Thank you to Paul, Jacqueline, Kirstin and everyone else for making our stay so enjoyable. I will definitely stay here next time I’m in Amsterdam!

Met vriendelijke groet,

Geoff

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this review, December 17, 2012
Dear Geoff,

A very big smile appears on all faces of the Banks Mansion Team when such a review as yours is written! This is exactly what we strive for here at Banks Mansions. The biggest compliment that our guests can give is telling us that they have "felt properly at home"! In addition it is good to read that you have enjoyed all facilities offered by Banks Mansion!

We are looking forward to welcome you and your friends in the near future!

Wit warm regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Top Contributor
147 reviews 147 reviews
19 hotel reviews
Reviews in 57 cities Reviews in 57 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 9, 2012

By far, one of the most wonderful hotels I ever stay. Since the time of arrival the attention is very special. The personal is very helpful (one time they took us to the tranvia station). The location is wonderful, close to all the touristic areas and with a wonderful view. The breakfast was very nice and the amenities were very appropriate! The mini bar and the liquor (with cheese) choices were a nice complement from the hotel.
You will have a good time here. I would recommend this place for sure!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Manager at Banks Mansion, responded to this review, December 14, 2012
Dear guest,

Here at Banks Mansion it is our goal to make each stay of our guests to be one to remember. Therefore we are very happy to see that you feel that you have received the right attention and that you have made good use of the ammenities offered in the hotel.

I am looking forward to welcome you again so you can enjoy the wonderful view from your room once more!

With warm regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service
Hotel Style:
#2 Family Hotel in Amsterdam
#3 Luxury Hotel in Amsterdam
#4 Romantic Hotel in Amsterdam
#11 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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