We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 336 Amsterdam hotels

Banks Mansion: Traveler Reviews

4.0 of 5
Herengracht 519-522, Amsterdam 1017 BV, The Netherlands (Rembrandtplein)
Hotel website
Hotel amenities
Banks Mansion
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com CheapTickets.com
and 10 more sites!
92%
Ranked #6 of 336 hotels in Amsterdam
Most recent review
5 of 5 stars Reviewed November 11, 2012
Jonathan70 Jerusalem, Israel
Write a Review

950 reviews from our community

Traveler rating
    691
    188
    37
    21
    13
See reviews for
Families
72
 
Couples
479
 
Solo
56
 
Business
89
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Jerusalem, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“An excellent stay in a superb location”
5 of 5 stars Reviewed November 11, 2012

We have just returned from a three night stay at Banks Mansion. We had booked an Executive Room and requested an early check in because our flight arrived at Schipol early morning. The hotel had said that they would try to accomodate us and when we arrived we were told that since there were no Executive Rooms available for early check in we were being upgraded to a suite for the duration of our stay at no additional cost. We were checked in by Paul who continued to give us great service and advice for the rest of our stay, as did all of the other members of staff, whether on the front desk or in the breakfast room.
The hotel is really well situated in the middle of just about everything a tourist would want to visit. Apart from getting to and from the airport/main station we walked everywhere.
Breakfast was pleasantly presented with a good selection of items and and hot food on offer.
The policy of no charge for internet, in -room mini bar and open bar in the lounge area is refreshing. I know that ultimately this is reflected in the price (there is no such thing as a free lunch) but it just makes life pleasant.
In conclusion a highly satisfactory stay and I would happily recommend Banks Mansion for a stay in Amsterdam.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jonathan70 about Banks Mansion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Guest Relations at Banks Mansion, responded to this review
November 30, 2012
Dear Guests,

Thank you for the superb review! We really appreciate the effort of writing one about the good experience you had at Banks Mansion. A huge thank you for the compliments to me and my colleagues! These kind of reviews is why we put all so much effort and fun in our work! It is goods for us to read that we have made you happy with the free upgrade to our supreme room, The Suite! This room has all the luxury of the other rooms, topped off with a whirlpool bathtub, phenomenal views, enormous size bed, a private living room and many more!
It is a treat to read that you have enjoyed you stay and all its features at Banks Mansion! The complementary coffee, tea, soda’s, liquors, beers and wine in out Living. But also the snacks, cheese, sausages and complementary candies in this area. Not to forget the breakfast with one of our chefs live-cooking eggs, omelets and pancakes for you!

We hope to be creating another indulging stay for you during your next visit, we are looking forward to it!

With warm regards,

Paul Buyser
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cobham, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
“There's no catch - This place is great!”
5 of 5 stars Reviewed November 11, 2012

First things first as ever. This hotel was not excruciatingly expensive, it is central and the staff are so damned nice about everything it makes you feel truly loved. I can almost not speak highly enough about it.

It is a city hotel, and so you have only breakfast at the hotel or room service. Not a problem as there are 'about' a zillion restaurants less than a ten-minute leisurely stroll away.

The hotel is clean, comfy, quite stylish and has everything you want. I think that's really the main thing - It has what you want.

You want a free minibar - Check. You got it.

You want a free all day bar downstairs with tea and coffee? - Check. You already got that.

You want complimentary cheese biscuits wine and tasty morsels every afternoon in the cool lounge at 4.00pm? - Check. You already got that too.

You want a tasty breakfast with everything fresh or cooked to order? - Aye. Present and correct.

How about some of the best coffee you ever had in the morning? Yup.

A set of decanters in your room, topped up daily, to drink from as you wish - You already got that too - You even have a natty little capsule coffee machine in your room.

Friendly unoppressive staff who are only too happy to make recommendations for restaurants, and then phone up and make the bookings for you? Sir, yes sir.

You see, there's no huge extras bill when you leave the place - Ours was about £30 for some laundry. *shrug* We usually cane the extras everywhere else and then regret it.

In Banks Mansion we have a hotel that driven by a desire to make you happy as a person, not to cover you with dripping excess and oily charm. I would go there again without hesitation.

It's clean, central, funky (some of the carpets are a little too funky for my retinas) generous spirited and good value for money. Didn't want to go. Ever.

Top hotel. Really. The Amsterdam vibe is alive and well.

Do you want a little more? You do? Well you're a tough one to please.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 6 more reviews by Martin B for Amsterdam
Ask Martin B about Banks Mansion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul B, Guest Relations at Banks Mansion, responded to this review
November 12, 2012
Dear guest,

Wow! Creating huge smiles on our faces by writing this amazing review; Check!

Thank you very much for these great compliments about many of these great features that are part of Banks Mansion’s ‘Home, away from home’ concept; the complementary drinks in both the Living as in your private mini-bar, the ‘live-cooking’ breakfast restaurant, the free use of iPads, hispeed wireless internet, Nespresso coffee machines and amazing rain showers. These were only a few parts of the concept!
We have printed out your review and all my colleagues would like to thank you for all the writings!

We are looking forward to welcome you again at Banks Mansion, to make your stay as great as your last one!

With warm regards,

Paul Buyser
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Germany
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“nice extras, but no style”
4 of 5 stars Reviewed November 7, 2012

Banks mansion is really central and in walking distance to most sights.
Breakfast is really good with a big buffet and a chef that does fresh egg dishes – therefore it can get a bit smelly.
The rooms a quite small and not the most clean I have ever seen ... the duvet had stains on it.
And now the extras: drinks and cheese and sweets and coffee for free in the lobby!
You can also rent bikes which is quite expensive ...
The overall style is typical American, woody and tacky and NOT stylish.
The hotel can be really expensive on some weekends and maybe you would expect nicer rooms for that.
Staff was friendly and helpful.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask julotta about Banks Mansion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this review
November 10, 2012
Dear guest,

We truly appreciate your review, so we can continue to improve our service. It is great to read that you have enjoyed the breakfast so much! Isn’t it great that you can smell the fresh bread and eggs when you enter the breakfast restaurant! Thank you for the great compliment about the friendliness and helpfulness of the staff, they really appreciated that!
It is really unfortunate that you experienced the rooms as not so clean, we are always doing our utmost best to have the rooms sparkling clean, our apologies for this one rare event.
The durable hard wooden Bough Bikes of Banks Mansion are not the same price as bikes at regular rental places, but then these bikes are quite unique, there are only about 25 of these bikes among the about 1,5 million other bikes in Amsterdam!
It is a pity for us to read that you did not like the Art Deco design of Banks Mansion. Of course style is always a matter of personal preference. This design, inspired by great architects as Berlage and Frank Lloyd Wright, is though appreciated by many of our guests.

Thank you again for the extensive review, we hope we can show you during another visit the true value of our hotel.

With kind regards,

Paul Buyser
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lausanne, Switzerland
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Good location, excellent service and athmosphere”
4 of 5 stars Reviewed November 5, 2012

Great Hotel both for business and leisure. Free drinks both in room and hotel bar. The service is friendly and proactive. It was the first time anybody has called from the front desk to check that everything was ok with the room 10 min after check in. Free Internet, possibility to borrow iPad and free movies. Sometimes it can take time to get a taxi in the morning so ask in advance.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Carl Gustav S about Banks Mansion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this review
November 10, 2012
Dear guests,

What a good way of starting our day, reading your review! This is were we do if for, thank you! We were happy that you have enjoyed the aspects of our full-service concept so much! Not only the complementary drinks and snacks, but also the free Hi-Speed internet and the use of iPads in the hotel!
Concerning your remark on the taxi’s, unfortunately we are dependant on the amount of taxi’s available in the city. When it is busy in the morning or when it is for instance raining than unfortunately it can take a little longer to get a taxi directly. To indeed prevent this from happening it is advisable to book a taxi in advance.

We are happy that despite of the slow taxi’s, you have enjoyed your stay at Banks Mansion and are looking forward to be welcoming you again.

With kind regards,

Paul Buyser
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenterden
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“What a Gem of a find in Amsterdam”
5 of 5 stars Reviewed November 4, 2012

Lovely Staff, Clean and Comfortable Rooms.... added bonus of all inclusive with a fantastic choice of both alcoholic and soft drinks available both in your room and in the lounge area 24hrs a day!
Breakfast was nice and fresh with a good choice of continental or cooked eggs/bacon/sausage and eggs cooked to your choice in front of you.
Nicely located being far enough out and close enough in to all the attractions!
if I return to Amsterdam I would definitely be using this hotel again.

Room Tip: Ist Floor canal view rooms are excellent
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask tenterdendiner about Banks Mansion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this review
November 10, 2012
Dear guests,

It is nice for us to read that you have enjoyed your stay at Banks Mansion. It is a joy for us to read that you made use of our full-service concept with pleasure. The bar in our “Living” and the private mini-bar in your room will be filled with all great drinks and ready for you to use at any time!
A thank you from our chefs at the breakfast restaurants for the great compliment about our breakfast, which, next to all great fresh products, provides you with live-cooking. Our chefs will make great eggs, omelet’s and pancakes for you on request!
Again, we would like to thank you for the great review and we hope to welcome you again at Banks Mansion in the near future.

Warm regards,

Paul Buyser
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Banks Mansion
Check In mm/dd/yyyy Check Out mm/dd/yyyy
 
 
The Toren
Great value on a similar hotel
Amsterdam, North Holland Province
4.5 of 5 stars 941 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Amsterdam
Romantic
Boutique Hotel View
Boutique Hotel View 4.5 of 5 stars 389 reviews
Luxury
Grand Hotel Amrath Amsterdam
Grand Hotel Amrath Amsterdam 4.5 of 5 stars 1,663 reviews
Good for business
Moevenpick Hotel Amsterdam City Center
Moevenpick Hotel Amsterdam City ... 4.5 of 5 stars 1,665 reviews
Near the beach
Hotel La Boheme
Hotel La Boheme 4.5 of 5 stars 473 reviews
Show Prices ABS:HotelCheckRates-d1465544?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d618996?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d601686?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d264599?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Amsterdam hotels
The Toren 4.5 of 5 stars 941 reviews Hotel Estherea 4.5 of 5 stars 1,492 reviews Hotel Fita 4.5 of 5 stars 956 reviews citizenM Amsterdam City 4.5 of 5 stars 1,836 reviews
Show Prices ABS:HotelCheckRates-d229137?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d229151?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d237567?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1372848?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 336 hotels in Amsterdam, ranked by popularity

Been to Banks Mansion? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Banks Mansion

Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam
Address: Herengracht 519-522, Amsterdam 1017 BV, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Room Service
Hotel Style:
#3 Luxury Hotels in Amsterdam
#5 Business Hotels in Amsterdam
#6 Family Hotels in Amsterdam
#26 Romantic Hotels in Amsterdam
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, Priceline, Venere, Amex, HotelsNL, Olotels, Otel, EasyToBook, HotelsClick and Tingo so you can book your Banks Mansion reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Banks Mansion, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Banks Mansion
Enter dates & see best prices*
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices