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“Great experience” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #9 of 354 Hotels in Amsterdam
Atlanta, Georgia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great experience”
5 of 5 stars Reviewed October 20, 2012

Everything about this hotel is awesome. To start with, the location is perfect. It's walking distance to Dam Square, The Hermitage Museum. If the Red Light District is your thing - that's walking distance as well. The Van Gogh and Rijksmuseum are both a short tram ride away. The service at the hotel was excellent without being stuffy. The staff was friendly, which is more than I can say about some of the other places I stayed while in Paris later that week! The rooms at Banks Mansion were clean and comfortable. The free breakfast was my favorite. The cook-to-order omelette was delicious. My primary complaint was that I was unable to spend both nights at this hotel. Great experience all around.

Room Tip: Choose a room on as high a floor as possible - cars and foot traffic noticeable but not bad on lower...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this review, November 2, 2012
Dear guests,

Thank you for the great review! We appreciate the effort of writing one. We are happy that the hotel was joyful to you and that you liked all the features of our ‘home, away from home’ concept.

We hope to be welcoming you again in the (near) future.

With warm regards,

Paul Buyser
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,708 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Spanish first
  • Swedish first
  • Any
English first
North Carolina
Level Contributor
160 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed October 17, 2012

This hotel is simply great. Warm welcome, clean rooms, great recommendations from staff on places to eat and shop. The breakfasts were delicious and included both Dutch fare and the regulars of eggs, bacon and sausage ... fresh breads and croissants. In the afternoons guests settle in the lobby for wine, snacks and a cheese tray ... all included in the room rate. The mini bar in your room is also free. A very fine experience.

Room Tip: We had absolutely no problem with noise and our room was overlooking the canal near a street.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this review, October 30, 2012
Dear guests,

We are happy to have given you this fine experience, thank you for writing a review about it! It is a treat for us to read that all the aspects of our hotel were joyful to you; the complementary drinks in the Living as well as in your room, the daily chesse and sausage platter, the live-cooking breakfast restaurant and all the comforts of the rooms.

We hope to be able make you experience the total hospitality experience of Banks Mansion again during your next visit in the (near) future,

With indulged and kind regards,

Paul Buyser
Guest Relations
Banks Mansion Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 17, 2012

The hotel deserves its latest 2012 Trip Advisor award. Rooms, service, staff (nothing was too much trouble for them) breakfast, complimentary coffee/tea, drinks and nibbles - everything was just great. Best hotel we have stayed in for years and we travel alot for business and pleasure. Can't wait to return.

Room Tip: Pay the extra and request a canal view room. You won't regret it. They are quiet as the rooms h...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this review, October 30, 2012
Dear guests,

What a surprise to read that your heading already summaries what we try to achieved for you as our guest to experience at Banks Mansion! Thank you for your review, we are doing the best we can to earn the TripAdvisor in an honest way again for 2013! We are glad that your experience has contributed to this!

We hope to be of service to you again during another stay!

With sincere regards,

Paul Buyser
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South River, New Jersey
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 14, 2012

What a great stay! My husband and I stayed here for three nights at the end of September. The rooms were clean and supply everything that you could need. The beds were very comfortable and we had a great canal view. The breakfast was great in the morning. The staff was always pleasant and helpful.
The free drinks in the "living room" were always something we looked forward to at the end of a long site seeing day. I would recommend this hotel to anyone looking for a nice stay in Amsterdam

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations at Banks Mansion, responded to this review, October 30, 2012
Dear guest,

Thank you for the great review, we appreciate this very much! How wonderful that you have enjoyed all the features of Banks Mansions’ concept; The comfortable beds, a lot of rooms with great canal view, and the other rooms with a great view towards the rest of Amsterdam. Not to forget the breakfast with one of our chefs live-cooking eggs, omelets and pancakes for you. Thank you for the complement about the pleasantness and helpfulness of our staff!

We hope to be able to let you indulge again during a next visit to Amsterdam and Banks Mansion.

With warm regards,

Paul Buyser
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
maine
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 14, 2012

This is a really great hotel in an excellent location. Wonderful staff, breakfasts,beds and showers. Add all the free tea , coffee, wine, liquor, and snacks they provide and how could you not stay here? You feel so comfortable and at home. Would absolutely stay at The Banks Mansion again!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Officer at Banks Mansion, responded to this review, October 29, 2012
Dear guests,

We appreciate your lovely review! Thank you for that! It is great to read that you have enjoyed you stay and all its features at Banks Mansion! The complementary coffee, tea, soda’s, liquors, beers and wine in out Living. But also the snacks, cheese, sausages and complementary candies in this area. We are very happy hearing you say that you felt at home, then we have succeeded in our mission!

We hope to be welcoming you again in the future!

With kind regards,

Paul Buyser
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 14, 2012

We recently spent 3 nights here at the end of a river cruise. We were in the city the previous year and still had a list of places we wanted to visit. I liked the all inclusive concept, it was nice to relax in the living area with a cocktail or coffee. The staff was great, very friendly, efficient and helpful. they were multitasking all the time, in addition to their front desk duties, they were stocking the bar and vacuuming the living area. The breakfast buffet and "to order" grill was very good. A nice selection of meats and breads and cereals.(I especially liked the liverwurst!) And again, a very friendly staff to wait on you! The location was ideal, right around the corner from Rembrandtplein with a variety of restaurants and a short walk to the museums in every direction. There is street noise since you are on a major tram line but it was not excessive. I would recommend this hotel to everyone as it is a gem! Thank you for a wonderful stay!

Room Tip: we had room 307 which faced the main street but had a view of the canal. there was a french balcony...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 17, 2012
Dear guest,

This is an amazing review for my colleagues and me to read. How wonderful that your tiredness of the cruise was softened by the friendliness and helpfulness of our Guest Relations Officers. High hospitality is an important part of the vision of Banks Mansion. It is great that you have enjoyed the location and accessibility of Banks Mansion, the proximity of Amsterdam’s greatest attractions is great! It is only a maximum of 15 minutes by foot to the museum district, the Anne Frank Huis, the famous Dam square or any of the other attractions that Amsterdam has to offer.
It is a comfort to us that the rooms were of comfort to you, the beds, the large windows and the great view are some of the features that the Canal View Double Deluxe Rooms at Banks Mansion will present to you.
It is also a great compliment for the chefs at our “live-cooking” Breakfast Restaurant that you graded the breakfast so high! Every morning again they try to surprise the guests of Banks Mansion with amazing dishes and the best ingredients.

Again I would like to thank you for the great review, I hope we can welcome you and your friends and family again in the future. We will be ready to make your next stay as great as you last or maybe even better!

With kind and warm regards,

Paul Buyser
Guest Relations Officer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 14, 2012

Excellent hotel, fantastic concept, attentive and helpful staff. Had a marvellous long weekend with the wife. Amsterdam was a lot of fun and the location is perfect, but I would have been happy to just hang around the hotel for a few days. Highly recommended.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 17, 2012
Dear guests of Banks Mansion,

Already reading the heading of your review made our day! This is what we are trying to achieve at Banks Mansion; giving the guest a second “home” and making it the best stay they have ever enjoyed! We are trying to create a “home, away from home” by offering our guests almost everything complementary; drinks, snacks, wireless internet, iPad usage, a office centre with printing facilities, an amazing live-cooking breakfast restaurant and many more!

Thank you very much for you highly recommendation for our hotel, we are very happy to have made your stay an amazing one! We hope we can welcome you again in the (near) future at Banks Mansion!

With sincere regards,

Nancy Doodeman
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Romantic Hotel in Amsterdam
#7 Luxury Hotel in Amsterdam
#10 Business Hotel in Amsterdam
#13 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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