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“Great hotel, esp. breakfast and location” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #6 of 344 Hotels in Amsterdam
Northampton, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great hotel, esp. breakfast and location”
5 of 5 stars Reviewed October 1, 2012

We spent a week here and had a terrific time. It was lovely to walk in after dinner and pour ourselves a glass of port - at no extra charge. The afternoon cheese & sausage (and drinks) are excellent and also a good way to talk with the other guests. And the breakfast has an unbelievable variety of food, from omelettes to croissants, yogurt to salami and cheese. The lobby and the breakfast room each have a push-button machine that makes cappucino, latte etc. The staff are very friendly and really go out of their way to be helpful, and the location means you can walk to every museum, sight and experience very easily. We'll be back! (Oh, and the pillows on the beds are really, really, comfortable)

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 7, 2012
Dear guests,

How terrific that you enjoyed your stay at Banks Mansion so very much! And that you have enjoyed all the treats that are part of our full-service concept so extensively; the complementary coffee, in the Living area, the breakfast restaurant ánd in your room by the use of a Nespresso machine. Not to forget the extensive breakfast and afternoon cheese and sausage variety. We are very happy with the complements about the friendliness and helpfulness of our staff.

We are looking forward having you back at Banks Mansion for another comfortable stay!

With sincere regards,

Nancy Doodeman
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,441 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (316)
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Milton Keynes UK
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 1, 2012

My husband and I have just returned from a 3 night stay here. Fantastic thats all I can say, the staff are friendly, helpful and knowledgeable, makes a nice change to stay in a hotel which is so personable, as many people have mentioned the 5pm cheese and salami is a really good idea, guests tend to sit around the lounge chatting to eachother over a drink or 2, not the normal virtually empty, nobody talks to nobody environment. Great location, breakfast was also good, would recommend without hesitation.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 7, 2012
Dear guests,

We also think it is fantastic that you have written a review like this about Banks Mansion. We appreciate this very much. A big ‘thank you’ from all of my colleagues for the nice complements that you have written about them. How wonderful that you have met interesting people in our Living room area, we are happy that you did, because this is one of the purposes of our Living!
Thank you for you recommendation to relatives. We hope to be welcoming you again (maybe with some of the relatives) in the future.

With warm regards,

Nancy Doodeman
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2012 via mobile

We just went for a weekend me and my wife.
The payoff of this hotel is to make you stay as if you were at your own place.
You can actually stay in the hall having your appetizers and fresh drinks in the late afternoon before going out for dinner and it's really nice and warm to relax after the usual tours of the day.
The location is very well positioned in the best part of the center and close to the most beautiful canals like singel and princegracht.
They rent a very nice kind of wood bike that we used to ride Amsterdam around.
It was amazing to see how many people were fascinated by these bikes as much as we felt to be on a candid camera!!!
I think we did not really need anything better than this !!!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 6, 2012
Dear guests,

It was ‘super’ to read your review on TripAdvisor! It is satisfying for us to read that your stay at Banks Mansion was all you needed. As well that we have indulged you with our complementary snacks and drinks in our Living and that the location of the hotel, in the middle of the city centre, was appealing to you.
How funny that people kept on making pictures of the Bough bikes that you have rent with us. This only shows ones more how unique these bikes, made of durable wood, are.

We hope to welcome you again in the future for another bike ride and of course an indulging stay at Banks Mansion.

With warm regards,

Nancy Doodeman
Guest Relations Manager
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Beirut, Lebanon
Top Contributor
107 reviews 107 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 28, 2012

We spent 3 nights here and they were superb. Everything about the hotel is amazing. Its location on a beautiful canal, its spacious interior, its beautifully decorated rooms, its generous and varied breakfast, its all inclusive services/bar and its 5pm cheese and wine bar. The cherry on the top is the staff, best I have met anywhere in the world. Pleasant, friendly, knowledgeable and empowered. You would think they were all managers. We were received with a beautiful welcome note in our room and all through our stay we enjoyed the convivial atmosphere and spirit of all guests. Special mention to Ola who cooks your eggs to order and pays attention to all the breakfast details!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 6, 2012
Dear guests,

It is in fact superb to read your review! Thank you for writing this. We are happy to achieved at our goal, making your stay a good one. It is good to read that you enjoyed the proximity of Banks Mansion to all great hotspots of Amsterdam. How wonderful to read your great complements about the friendliness and pleasantness of our staff. Getting these kind of complements is for them their cherry on the top! A special thank you from Ola for mentioning the great eggs that she cooked for you on request.

We hope to be of service to you or your friends again in the future during another stay at Banks Mansion.

With sincere regards,

Nancy Doodeman
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis MO
Top Contributor
66 reviews 66 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 26, 2012

We spent 2 nights here. WOW... All other hotels will have to measure up.

Nice, clean, convenient (to sights and the canals), SUPERB STAFF!!, 24 hr wine/beer/mixed drinks, 5pm Cheese bar, full breakfast buffet.

Did I mention superb staff? They were more helpful AND accurate in any info we received than any other hotel I've been in for the past 20 years.

Rooms were a bit small in USA terms, but typical for Europe. Very clean. Extra options for pillows, just ask!! And 3 crystal decanters of Whisky, Cognac, & Gin... right there in the room. (No, my wife made me go touring w/ her!!) Fantastic shower arrangement. There must not be a water shortage.

They will call a taxi for you, and not underestimate the price. You can rent bicycles (which we did not).

What else would you want? When I go back to Amsterdam, I'll definitely stay there again.

Room Tip: We were on the first floor, just off the lobby... and yet the room was very quiet.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 6, 2012
Dear guests,

One big smile, that is what you created on our faces after reading your review! Thank you very much for your extensive review on your stay at Banks Mansion. How great that you enjoyed all aspects of our total hospitality experience; the complementary drinks, snack, cheese and sausages, the breakfast, the comfort of the room, the rain shower and many more!
We are happy to have given you a great stay, we hope to be welcoming you again in the near future.

With kind regards,

Nancy Doodeman
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 24, 2012

My wife and I stayed at the Banks Mansion for four nights. The staff are marvellous and can't do enough for the guests. They are knowledgeable (as good as any tour guide) especially about the restaurants in the area. The room was everything it was advertised to be - good air conditioning and very comfortable - and, unlike Britain, we could open the windows. I would recommend this hotel to anyone.

Room Tip: We had a smoking room so unable to assist healthy people with room choice.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Guest Relations Manager at Banks Mansion, responded to this review, October 5, 2012
Dear guest,

First of all, thank you so much for your review. We are happy that you have had such a great time in our hotel and that you enjoyed your room.
One of the main duties of our Guest Relations Officers is to give all the possible information about Amsterdam and its surroundings as we can. We are happy to have succeeded in this during your stay!
We are happy that you have enjoyed the comfort of our room, the extra comfortable bed and the extensive pillow menu.
We hope to welcome you in the (near) future and give you even more information about Amsterdam.

With warm regards,

Nancy Doodeman
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Family Hotel in Amsterdam
#4 Luxury Hotel in Amsterdam
#5 Romantic Hotel in Amsterdam
#11 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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