Found this hotel via Trip Advisor based on reviews, and found this to be an amazing place. Although check in is 3pm onwards, because of our flight, we arrived just before 10am and a room was ready and waiting. Check in was smooth, the lady was lovely, and we both felt very welcome. We booked an executive suite, and think the room couldn't be faulted. The only issue I had was that it's two single mattresses on a double bed base. Were the two mattresses separate, there was a lot of debris and hair!! I slept like a rock, and can sleep through anything, however my other half had trouble sleeping with the noise of the trams outside. It was mentioned to reception, but they explained all executive rooms are located on the corner of the hotel, and as the hotel was full, we couldn't be moved. I had no issue with the noise, but doesn't mean I didn't hear the end of it :-/
Bottled water, alcohol and branded fizzy drinks and available in your rooms and reception free of charge. It's a fantastic bonus while staying at this hotel. DVD player in our room with a selection of films to chose from at reception. The hotel has iPads and lend guests throughout their stay, but we bought our own, however, we broke our charger and the hotel offered to charge it for us when we asked..... Nothing was too much trouble.
Breakfast was lovely, and the lady behind the counter who makes your food on request was bubbly, lovely, polite, and is actually interested in how you're doing.
There was one rude American while we were there, just had an awful attitude. 95% of the guests were American, and they were great, not that were saw them all.
The hotel can book and sell tickets when you ask, so takes the hassle out of doing it yourself. You can also rent the hotels own wooden bikes..... We didn't rent any to be honest, they looked very embarrassing, and when we were asked by the hotel why we didn't rent any, I told them the truth. They said they've never heard that reason before.
Anyway, first time to Amsterdam, and am sure it won't be the last..... I guarantee we will be using this hotel again.
- Official Description (provided by the hotel):
- Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more less
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- Also Known As:
- Banks Mansion Hotel Amsterdam
- Banks Mansion Amsterdam