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“Great Hotel in a Great Location & Excellent Service!” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, Amsterdam 1017 BV, The Netherlands (Rembrandtplein)   |  
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Ranked #5 of 343 hotels in Amsterdam
Locust Grove, Georgia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Great Hotel in a Great Location & Excellent Service!”
5 of 5 stars Reviewed May 13, 2012

My husband and I stayed here in April 2012 and we loved it. The room was nice and clean. We stayed in a room with a balcony overlooking the canal. The view was great and the noise level was great too. Sometimes, when you stay in a room overlooking the canal, the noise from the street can get annoying, however, in this case, we did not have an issue with noise. The room was quiet. The service is excellent. The staff were very professional and very nice. Even though we loved the location, the room and the staff, in my opinion, we thought that it was awesome that the hotel offers complimentary liquor. Every evening they have a wine and cheese reception along with the choice of premium liquors. It is a great perk and one that will take us back here again and again. The breakfast buffet is great as well. Overall, the next time we visit Amsterdam, we will definitely stay here!

Room Tip: Request a room with a view of the canal. You will not be disappointed.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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ann arbor, mi
Top Contributor
73 reviews 73 reviews
5 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 13, 2012 via mobile

This is a very special and wonderful botique hotel as centered in the Amsterdam attractions area as possible. Service is personal and friendly. Every restaurant recommendation was excellent. Banks offers the best wifi I have ever used. Rooms are very comfortable with individual heating/AC controls. Great European breakfast with an omelette bar. AND did I mention this is the only hotel I know of that offers a free mini-bar, free wine/beer/liquor, and excellent afternoon hor doerves? You will be glad you stayed here. There are many reasons why this hotel is regularly in Amsterdam's Top 10.

Stayed May 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 18, 2012
Dear guest,

It is very motivating to read such loving words in your review. It is good to read that you have made good use of the facilities offered by Banks Mansion. We thank you for your review and would love to welcome you once again in the near future!

With kind regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 12, 2012

Located near all the action in Amsterdam with a very friendly staff and all inclusive philosophy to the property which includes a delightful breakfast daily, and a mini bar in the lobby which includes free soft drinks, wine, liquor and snacks. In addition, free in room/complimentary cognac, whisky and gin. Staff was all over and quick to fix a slight issue I had with room layout - very accommodating and eager to please and make my stay pleasurable. Daily "happy hour" wine social in the lobby is a nice opportunity to mix and mingle with other guests. Rooms are fairly spacious and bathrooms suit your needs. Staff was very easy to work with and brilliantly recommended we visit the Keukenhof Gardens (as it was peak tulip season) and was kind enough to put together a tour for us. This is definitely worth visiting as the colors are amazing, well worth the time! Great staff, friendly - homey touch to the property, would definitely recommend. Restaurant recommendations are:

Restaurant d'Vijff Vlieghen
L'Entrecôte et les Dames
Zuid Zeeland

Thanks for a great stay!

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 18, 2012
Dear guest,

It is our pleasure and main goal to make sure that your stay is one to remember! We are happy to see, that you have taken the opportunity to mix and mingle with other guests in The Living. We thank you for taking the time to write a review here on Tripadvisor.

With kind regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 9, 2012

Just spent a weekend at Banks Mansion - from the moment we entered the hotel to the time we left the service was excellent, Rooms exceptionally clean, staff friendly and helpful. I have stayed in many 5 star hotels around the world and this one beats them all on service. Thanks for a great time.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 18, 2012
Dear guest,

We appreciate that you have taken the time to write a review on your stay here at Banks Mansion! We are happy to read that you have enjoyed your stay. I will make sure that your review will be passed on to The Banks Mansion Team.

With kind regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horsham, West Sussex
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 7, 2012

We stayed for 3 nights. Visited with friends from Chicago who stayed at the Amstel - much further out of the city and considerably more expensive.
Chose this hotel based on location, facilities, price and Trip Advisor recommendation. Faux art-deco style. Clean. Well positioned for walking around the city and within easy reach of key sites. Rooms are comfortable if rather small. Well maintained with good bathroom, Wi-Fi included and complimentary mini-bar (with limited selection - restocked daily). Ice machines on each floor. Decent mattress. We paid extra for a canal view on 3rd floor (but definitely not a 'must have'). Some street noise - hotel is on a busy junction. No turn-down service.
Comfortable reception area - bonuses include further complimentary wi-fi and a couple of work stations. Included in price is a well stocked bar including tea, coffee and nibbles - all available throughout the day.
Breakfast was a joy with a cooked-to-order omelette/pancake station and freshly baked croissants. Excellent.
Staff attitude and helpfulness could not be faulted.
Hotel has around 45 rooms - and early booking appears to be essential. Overall, a good stay. A larger bedroom would have made this 5 starts. Happy to recommend.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 17, 2012
Dear guest,

Thank you for your review on Tripadvisor. We are happy o read that you enjoyed all the aspects which are of great value to Banks Mansion. The entire Banks Mansion Team will always try to do their best to make your stay a memorable one!

With kind regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2012

I've stayed at many boutique hotels in Europe and North America, and it's rare that you find a place that offers so much - free WiFi, open bar (even in the rooms!) and a recent addition - bike rentals for touring the city (for an extra fee though). Plus, a fantastic location right near all the key parts of Amsterdam. The staff was top notch and the rooms were small, but well appointed. I didn't see any signs of wear reported by other reviewers. However, I would recommend staying on the canal side of the hotel as rooms over looking the main street were a bit loud. Overall, it's a great kick off point for an Amsterdam visit. I highly recommend it!

Room Tip: Ask for a room on the canal side - much quieter.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 17, 2012
Dear guest,

We appreciate the loving words in your review very much. Banks Mansion Hotel recently started to offer a bike rental service for its guests. For only € 25,00 per day, one can experience the feeling of driving a oak wooden Bough Bike through the exciting streets of Amsterdam!

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
60 reviews 60 reviews
36 hotel reviews
Reviews in 31 cities Reviews in 31 cities
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed May 4, 2012 via mobile

Niice breakfast
Small rooms. A/C worked well.
Extra price for room canal side was not worth it as it only had French balcony.
Room price for all rooms included open bar all day and small snacks.  At about 5 they put out cheese and crackers. Rooms also included water, liquor and limited sodas. 
WiFi, two PCs and iPads in living room 
Staff very helpful

Stayed April 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 17, 2012
Dear guest,

Thank you for writing a comment on Tripadvisor. It is good to read that you enjoyed the full-service-concept offered by the hotel. Banks Mansion has rooms with a Canal View for which we charge a supplement of only € 40,00 per night extra. The Guest Relations Officers will do the best they can to help you with any kind of question.

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Banks Mansion

Address: Herengracht 519-522, Amsterdam 1017 BV, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#3 Luxury Hotel in Amsterdam
#5 Romantic Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#18 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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