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“A gem in the heart of Amsterdam - superkalafragalistic” 5 of 5 stars
Review of Banks Mansion

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Banks Mansion
4.0 of 5 Hotel   |   Herengracht 519-522, 1017 BV Amsterdam, The Netherlands (Rembrandtplein)   |  
Hotel amenities
Ranked #7 of 345 Hotels in Amsterdam
Norwich
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
75 helpful votes 75 helpful votes
“A gem in the heart of Amsterdam - superkalafragalistic”
5 of 5 stars Reviewed April 23, 2012

From the moment we arrived with our friends we knew we had made the right choice. Arrival at reception was friendly, warm and efficient. The receptionist explained the ‘home from home’ concept to us and they certainly lived up to that. I can’t praise the reception staff too much, they were friendly and helpful, advising on places to eat, phoning up and making the booking and even printing off the map and directions. We had a canal view room complete with Nespresso coffee machine, DVD player (DVDs to borrow from reception with a deposit), TV with free movie channels, slippers, dressing gown, safe, ironing board (thankfully not needed) and even a UK socket. Drinks, whisky gin and brandy in decanters (again unused on this trip) and a small mini bar with a beer, soft drinks, mixers and water. Breakfast - very pleasant breakfast room serving a variety of foods for most tastes. Eggs cooked to order and your liking, with crispy bacon and sausages, pancakes, breads, cheese, ham, croissants, cereal, fruit, yogurt etc etc. Yum! The Lounge – we loved it. Free bar with beers, wine, spirits, softies, water, coffee machine and a selection of nibbles and sweets. This was kept we stocked and serviced by the reception staff and is an excellent place to sit and relax at any time. There are both ipads and 2 PCs connected to a printer for guest use – great for online check in. Free wi fi as well, with a great signal. They also have wooden bikes for hire. I didn’t, but they fascinated me for the whole weekend. Location wise, there is a bit of traffic noise as you might reasonably expect from a city centre location, but this didn’t significantly affect sleep. Very well placed for the flower market, Rembrandt Square, Foam and the tram. Overall we were delighted and could find little (can’t think of ANYTHING) to fault. I want to go back – now! Thank you all at the Banks Mansion :-)

Room Tip: Canal rooms maybe a little quieter. Nice view as well
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 17, 2012
Dear guest,

It is a wonderful motivator for our Banks Mansion Team to see so many loving words in your review, thank you very much for writing this review! We love to see that you have made good use of The Living to relax and unwind during your stay.

With kind regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,338 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (286)
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  • English first
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English first
Surrey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2012

Stayed at Banks Mansion 31/3/12 for my wife's birthday, we arrive around 10am expecting to leave bags at reception and look around Amsterdam, but were told our room was ready and we
could check in, great start to a short weekend! Staff could not have been more helpful, providing
maps, and organising trips we required. the breakfast was outstanding, and the free bar in lounge was perfect to unwind after a day out and about. Most comfortable bed I have slept in. A great hotel, would return again.

Room Tip: We had a room overlooking canal
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 17, 2012
Dear guest,

We are honored that you have chosen Banks Mansion to celebrate your wife’s birthday! We always do our very best to have the room ready for our guests as soon as possible. We are looking forward to welcome you again in the near future.

With kind regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
1 review
5 of 5 stars Reviewed April 15, 2012

We stayed with my grandmother at the Banks Mansion Hotel from April the 5th to April the 8th. We arrived at 11 am, so we were prepared to wait an hour to get into our room. Very friendly concierge told us, that our room was already cleaned, so we were able to leave our luggage there and start to enjoy our trip. The rest of the hotel staff were just as nice, and every time we asked for something they were really eager to help us with our problem. We had a room with a canal view, though the hotel is now under restoration, so the view wasn't as excellent as we had expected. The location of the hotel is perfect, it's just between the Museumplein and the centre of Amsterdam. Also there's a tramstop almost in front of the hotel with two or three different tram lines. The only problem with the trams is that they are quite loud, and you can hear the traffic to some rooms, so if you're not a heavy sleeper, it's a good idea to bring earplugs. The room was big and clean, as was the bathroom. The bed was excellent, and they even had a pillow menu, where you can choose your like from 5 different pillow types.
The breakfast fullfiled all our dreams. There was a cook who made fresh omelets and pancakes, fresh bread and many kinds of cheeses. Also there was a free self service drink bar in the lobby, and during the evening little snacks, like cheeses and candy and waffles.
All in all, we definitely recommend for you to stay at Banks Mansion.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 17, 2012
Dear guest,

We appreciate that you took the time to write a review very much. As soon as we see that a guest arrives early, we will do our very best to check the guest in as soon as we can. It depends on the occupation the night before. If a guest prefers a guarantee on a clean room upon arrival, we inform the guest to book one night ahead. The Guest Relations Officers are here to help you with all their requests. The hotel had to maintain obligated restorations, these restorations are now completed.

With kind regards,

Joost Visser
Sales Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muelheim an der Ruhr, Germany
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2012

Excellent hotels in all regards. Great rooms, good location, absolutely great staff helping you out with everything. We loved our stay and would probably come back if we return one day in Amsterdam. Clearly, hotel is not cheap. But I think Amsterdam is generally a very expensive town. So, no suprise on this.

Stayed April 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, May 17, 2012
Dear guest,

Thank you for taking the time to write a review on Banks Mansion. It is very motivating to receive such a positive review by one our guests. We would love to welcome you once again here at Banks Mansion!

With kind regards,

Joost Visser
Sales Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
loughton
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2012

This is the perfect hotel for a short break in amsterdam. The location is great, the rooms and bathrooms are very clean and spacious, and the reception staff most friendly and helpful. There is the added touch of a free self service drinks bar in the reception area, and a complimentary mini bar in the rooms. We travel to amsterdam every Easter, and will defintely be staying at the Banks Mansion next year!

Room Tip: Request a canal view room
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, April 15, 2012
Dear guest,

Thank you very much for taking the time of writing a review on Tripadvisor. It is good to see that you made good use of the values of Banks Mansion. We are looking forward to welcome you again on the 31st of March 2013.


With kind regards,

Nancy Doodeman
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 11, 2012

Great hotel in central location, friendly staff, good breakfast and the added touch of complimentary refreshments.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, April 13, 2012
Dear guest,

Even a small sentence on Tripadvisor makes the team of Banks Mansion motivated to provide our guests with the service that we stand for! Thank you very much for your review.


With kind regards,

Nancy Doodeman
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East End, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2012

Spent five nights at this hotel last week and have only good things to say. It is in a great location..walking distance to everything. Great staff, clean, comfortable room (212) with big bathroom (separate shower and large tub). Breakfast included - nice selection with made to order eggs and pancakes - more like crepes but delicious. Nice to go back to the hotel after walking for hours and have a glass of wine with some appetizers. And the wine was not bad! I had initially wanted to stay in a canal house to really get the flavor of the city but wanted one that included breakfast and couldn't find that. I also usually stay in a smaller, more boutique style hotel. However, I would stay here again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy_Doodeman_GRM, Manager at Banks Mansion, responded to this review, April 13, 2012
Dear guest,

Thank you for your kind words. Every room has a different shape, but is provided with the same facilities like a free private bar, movie system and LCD flat screen. We always try to keep in mind what a guest prefers: staying on the front or back of the hotel or for example a room with a bath. The staff in the breakfast room is looking forward to help you again with some freshly made eggs or pancakes. A canal house would be a lovely experience, we do hope to welcome you back to Banks Mansion some day.


With kind regards,

Nancy Doodeman
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banks Mansion

Address: Herengracht 519-522, 1017 BV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service
Hotel Style:
#4 Family Hotel in Amsterdam
#4 Romantic Hotel in Amsterdam
#5 Luxury Hotel in Amsterdam
#10 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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