Stayed in a double room for 3 nights in early August 2011.
The hotel is centrally located, right around the corner from Rembrandtsplein and about 10 minutes from the Red Light District and The Dam. The staff are extremely friendly and helpful; all speak fluent English.
The room itself was a generous size and very clean. The bed was extremely comfortable and a 'pillow menu' is offered allowing four different kinds of pillows to be ordered. 3 movie channels and an adult channel were availble on the TV. Decanters of gin, cognac and whiskey were avilable in the room as well as soft drinks/water in the mini-bar. Air-conditioning and a safe were also present in the room. The bathroom was very large with a full-size bath, separate walk-in shower (enough room for two easily), toilet and basin. Complimentary toiletries were present.
As the hotel is all-inclusive all items from the mini-bar in each room as well as the communal, self-service bar in the foyer are free meaning trips to the supermarket are rather redundant. Snacks are also provided throughout the day. The breakfast was impressive with toast, bacon, sausages, cold meats, rolls etc... provided. Pancakes, scrambled/fried eggs and omelettes were cooked freshly to order.
The level of service is unprecedented: a) the hotel staff make excellent restaurant recommendations; b) on my birthday the management arranged for a couple of complimenary gifts to be delivered to our room; c) on our last night in the hotel when I fell ill, the night staff arranged for a doctor to call my partner.
Highly recommended hotel.
- Official Description (provided by the hotel):
- Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more less
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- Also Known As:
- Banks Mansion Hotel Amsterdam
- Banks Mansion Amsterdam