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“Would not come back” 2 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #104 of 346 Hotels in Amsterdam
1 review
“Would not come back”
2 of 5 stars Reviewed yesterday NEW via mobile

We arrived at about 10:30AM we went to the reception were we was waiting for about 10/15 minutes to be greeted by an older member of staff who was extremely rude. We signed a form to be given a credit card machine so they could take £75 euro for if we ruin the room. She didn't explain this she just told us to shut up she was talking. Then she said your rooms are not ready goodbye. We left our luggage at the hotel to walk around. When we arrived back to the hotel at 2:30PM we were given a key and told to go to the 2nd floor we will find our room from there. When we got on to the room the carpet was discusting. There was a brown mark on the bath mat and also blood on the bathroom wall. The staff here are rude and arrogant I would not stay here again after how I got spoken to. Just be warned of expecting something spectacular... Your not in for a treat.

Stayed April 2015, traveled as a couple
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1,761 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Victoria for three nights recently. It is a great location, especially if you wish to visit the museums in the Hague and Harlem and only have a few days to do so. Also all the trams are just outside the hotel and the canal sightseeing starts below the hotel as well. The breakfast could have been better.
John and Maureen

Room Tip: Higher floors are better
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  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was wonderful! The location is exactly across from the train station...perfect! The rooms were lovely and very clean. The staff were great! Beds were comfortable and bathroom was old but clean and maintained. Damon helped us out with finding restaurants, thank you. We enjoyed our stay. Very convenient.

Room Tip: Outside there are lot of crowds but inside was quiet and comfortable.
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#59 Family Hotel in Amsterdam
#59 Luxury Hotel in Amsterdam
#74 Romantic Hotel in Amsterdam
#79 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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