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“In the thick of major tourist action, but GREAT Location, Clean Rooms and Good Service!” 4 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #97 of 343 hotels in Amsterdam
Bethesda, Maryland
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
“In the thick of major tourist action, but GREAT Location, Clean Rooms and Good Service!”
4 of 5 stars Reviewed 4 days ago NEW

In Amsterdam on holiday with the family (2 adults and 2 teenage girls); I booked a separate room for the kids. I had been to Amsterdam many times before and wanted to show everyone the sites. I knew this hotel was in the "thick" of everything...in probably the most extreme touristy part of the entire city of Amsterdam, BUT it's directly across the street from the Central Station. So, coming from Schipol on the train or going on a day trip from the Central Station, you can't beat the location. The rooms were nice. Updated enough but not 100% new. We were given the "inside" "quiet" rooms and that was probably a good thing, because again, this place is smack dab in the middle of it all; just a stones throw from the Central Station, The Red Light District and the top of Dam Straat. The bathroom was clean and up to date but like other European hotel bathrooms, it had a funky bathtub/shower that was very narrow. Water pressure was good and we were kept supplied with a plenty of little hotel shampoo's and soaps that smelled good. Free WiFi. Concierge was outstanding , particularly Dennis, who radiated enthusiasm and helpfulness. The place has an older wing (we stayed in) and a newer wing (we did not get to see that). Elevators were responsive but there was also a central, large stairway I purposely (I like to take the stairs) made use of several times going up or coming down from our 4th floor room. Bottom Line, even though there are nicer, more luxurious, more quaint hotels available close by I would stay here again; simply for the fact that you don't need to schlep your luggage far from Central Station if you take the train from the airport to the city center.

Room Tip: Go with an INSIDE room
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
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Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have stayed here twice now but never got round to reviewing it. Both stays have been absolutely fantastic, both times i have stayed in the Urban rooms which are modern, clean and well furnished. On our second visit, they upgraded us to a suite in one of the normal rooms, the suite was absolutely amazing with the bathroom and main room on one level and the bedroom up some small stairs. We did end up transferring back to the Urban room we had originally booked, but that was just for personal décor preference as neither room could be faulted.
Location is fantastic, opposite the station so right in the centre but not too noisy which is nice.
Staff cant do enough for you, food in the restaurant was outstanding, room service was excellent and quick - basically just a really enjoyable stay - both times!
Would highly recommend booking here.

Room Tip: Urban rooms are more modern, regular rooms are decorated in a more traditional comfortable way.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Be careful with potential added costs! My boyfriend and I arrived at the hotel under the impression everything had been paid for (I have previously stayed at the hotel with my mum at which point the city tax etc had been included in the bill) but were informed we must pay €75 as a fully refundable room deposit in case we damaged the room or used anything from the minibar. This was annoying as we were unprepared for it (the previous time I stayed here this was not necessary, I feel it was solely because they didn't trust us as we're in our early twenties) but we paid it and got on with the holiday after being told we would get the full amount back upon checking out. Jump to checking out at 6AM... Only now are we told that we will receive €55 instead of the full €75 - after a challenging few minutes of us asking why, and the lady saying they take a percentage, it was finally explained that this was the city tax. To cut a long story short, the unhelpful staff members superior came out and in the end apologised and refunded the full amount. Everything else was perfect but I would say if you're quite a young customer be careful they don't take advantage of you!

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stafford, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I have used this hotel on 4 separate visits, Superb Hotel on Service and reasonably comfortable rooms, not the cheapest but location is brilliant, right opposite Central Station. Food is good but a little pricey, maybe better to eat out as there are some superb restaurants, and many cafe do breakfast at half the price of the hotel. It has lots of atmosphere and staff are very friendly.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall, a great experience. Very friendly and helpful staff, nice rooms, especially on the new modern side and convenient. When I told them my wife was coming to join me the second day, they immediately told me they would move me from my little single room in the older side to a double in te modern building for the second night. Across from central station and steps away from everything.

Stayed July 2014
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Toowoomba Australia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

2 minutes from train station and perfectly located for sightseeing Amsterdam, very handy to Dam Square. Our room was quite large by European standards. The free water bottles and Nespresso machine were appreciated. The Front office staff were extremely helpful and arranged a late checkout time for us. Will definitely stay at this Hotel when next visiting Amsterdam. Recommended.

Stayed July 2014, traveled as a couple
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Horsham, Pennsylvania
Top Contributor
51 reviews 51 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is well situated one block from the central train station so we were able to take the express train from the airport. Since Amsterdam is relatively small, we were able to walk from the hotel to all the attractions we went to. It at the edge of the Red Light district if you’re interested in taking a stroll through there and convenient to the Anne Frank House, canals and restaurants.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Family Hotel in Amsterdam
#56 Luxury Hotel in Amsterdam
#74 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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