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“Good hotel for families” 4 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #110 of 346 Hotels in Amsterdam
Veendam, The Netherlands
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Good hotel for families”
4 of 5 stars Reviewed June 23, 2014 via mobile

I have spend quite some times for business at the Park Plaza Victoria and always with pleasure. Last fall we spend a long weekend with the family and again the stay was great. One is very close to the centre which makes travelling to the hot spots very easy. The staff is very (child) friendly. Love to come back and we will!!!

Stayed October 2013, traveled with family
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1,774 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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Sydney Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 22, 2014

Conveniently located across the train station that took us directly to the international airport. Great spacious rooms and close to everything! Wonderful stay and great base when you want to walk around everywhere in Amsterdam.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
81 reviews 81 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 18, 2014

The location is good as it is just steps from the main train station and many major attractions but it is in a very busy part of town. It is a very hectic lobby area and there were perhaps 15 people in the line to check-in/check-out when we arrived! The room we had was along a labyrinth of corridors and was small and basic. The hotel is worn and could definitely do with a refurbishment. We wandered over to the pool area which looked pretty decent, although we didn't actually use it. Overall this hotel is ok but nothing to write home about, it is well-located and does the job but don't expect anything much from it!

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 18, 2014

There was always a huge line infront of the front desk - it took ages to get anything to our room but the ambiance was great, the location couldn't be better - Located directly opposite Central Station of Amsterdam so close to all the major attractions.
The newly refurbished rooms are highly recommended.

Room Tip: Urban rooms are recommended
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  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 17, 2014 via mobile

This is about as poor as it gets for a hotel supposedly for business. The reception is understaffed so anything takes 10 mins to queue for.

My 'business' room was basically a backpackers room with 3 single beds. The decor was old and tired and the room musty and dingy. The phone didn't work so I had to go down 4 floors to get room service. My door lock had constant issues, even the security guard struggled to open it. There was no iron or ironing board to iron my work shirts. When I asked for one I was told they were all in use and I would have to queue! As for the room service food my burger was barely cooked.

To be fair in the end I got my room upgraded and they offered to iron my shirt for me. But only once I had complained twice, which I don't enjoy doing. This stuff should be standard for business travel. I won't be back.

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnnetteAdan, Guest Relations Manager at Park Plaza Victoria Amsterdam, responded to this review, June 20, 2014
Thank you for taking the time to express your comments regarding your recent stay. Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your remarks are very much appreciated. Would it be possible for you to get in touch with us so that we can further discuss your feedback?

Yours faithfully,
Annette Adan
Park Plaza Victoria Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 17, 2014

I loved this hotel, but do stay in the older part which is very charming. We had a loft room with what was a windmill looking roof which was spacious and amazing. The location to all the great spots in Amsterdam is fantastic, it stumbling distance from the red light district, walking to the museum district and shopping and directly across from the train station. Excellent stay in a great city

Room Tip: Get a room in the older part on a higher floor
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 16, 2014

We had a one night "gap" in our reservations and were leaving on the train to Brugge in the morning. Did some surfing and lighted on this hotel. Our room was ready when we arrived and very large, clean, and comfortable. Bed excellent, bath immaculate, staff helpful. A little spendy but well worth it!

Room Tip: Be really nice to the staff at the desk:)
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Family Hotel in Amsterdam
#62 Luxury Hotel in Amsterdam
#76 Romantic Hotel in Amsterdam
#80 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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