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“A Very Pleasent Stay (Urban Room)” 5 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #111 of 345 Hotels in Amsterdam
Edinburgh, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“A Very Pleasent Stay (Urban Room)”
5 of 5 stars Reviewed January 17, 2014

My partner & I stayed here for 2 nights over the weekend from the 10th to 12th of January. We arrived late evening on the Friday and got booked in quickly.
The room was great, clean, modern and comfy. The breakfast was a lovely buffet and was open from about 8am til about 10 or 11 am.
We never bought and food or drink in the hotel from the room or the bar downstairs as they were pretty pricey.
We checked out at 12 noon, but the hotel kept our bags locked away safely until we were ready to leave for the airport in the evening.
All in all a very pleasant stay.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaVictoria, Guest Service & Quality Coordinator at Park Plaza Victoria Amsterdam, responded to this review, January 20, 2014
Dear PodiumPedro,

Thank you for your review.

I am glad to read that you had a very pleasant stay with us and that you liked your room in the renovated Urban-wing and our extended and fresh breakfast buffet.

If you have more nice pictures of the Victoria, please share them with us online. It would be a pleasure to share them with other fans!


Kind regards,

Nicolas Rey
Guest Service & Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,542 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (335)
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London, United Kingdom
1 review
4 of 5 stars Reviewed January 13, 2014

I stayed here 15/12/13-17/12/13 for my birthday with my other half... well where to start???
We arrived at the hotel to early for check in but the lovely lady at the desk said to come back in 1 hr as they will try and get the room sorted.
So me and my bf went and got some breakfast and returned, the room still wasn't ready but we were given complimentary drinks at the bar .. the bar area was lovely...
We went up to the room and to my surprise it was a massive suite with a bottle of champagne and a lovely birthday card from the hotel, the suite was lovely and really spacious.
I just want to stay say a massive THANK YOU to all the staff members that made us feel so welcomed, and that I had a brilliant birthday at your hotel
ooo yes I nearly forgot the lovely indoor swimming pool and sauna room to top it off!!

Miss De-Vera

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaVictoria, Guest Service & Quality Coordinator at Park Plaza Victoria Amsterdam, responded to this review, January 20, 2014
Dear Lorellede_Vera, Dear Miss De-Vera,

Thank you for sharing your fantastic experience with us and other travelers on TripAdvisor!
Once more: Happy Birthday!

We are thrilled to read that we were able to make you feel welcome surprise you for your birthday. Your thankfulness and compliments are much appreciated by the whole of our team!

We look forward to celebrating your 26th birthday together in December. Please inform us directly when you want to stay with us again. You can also follow us online and keep track of our hotel and it’s team.


Kind regards,

Nicolas Rey
Guest Service & Quality Coordinator
Report response as inappropriate
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Cape Town Central, South Africa
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 12, 2014

This was our first trip to Amsterdam. Our room was fantastic and spacious. The concierge was ever so helpful in advice and getting us discounted tickets. The position of the hotel is a 5 minute walk from the station and only having a short stay with an early plane to catch this was a big plus. Everything here was easy. The check-in was helpful and friendly as was our check-out and departure (don't you hate places that always get the invoice wrong?) For sheer convenience and style the Park Plaza will be our next hotel in Amsterdam too.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaVictoria, Guest Service & Quality Coordinator at Park Plaza Victoria Amsterdam, responded to this review, January 20, 2014
Dear AlanJL61,

Thank you for your review.

We are glad that we took part in making your 1st stay in Amsterdam an unforgettable one.
Please follow us online, in order to keep up to date with all our special activities throughout the year!


Kind regards,

Nicolas Rey
Guest Service & Quality Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Top Contributor
67 reviews 67 reviews
49 hotel reviews
Reviews in 45 cities Reviews in 45 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 10, 2014

The previous time I visited I was given a room in the recently refitted Urban Wing, and I was very disappointed as the style was not at all to my liking. Management advised me for my next visit to ask for a room in the Victoria Wing. So I did, and it was excellent - just as I remembered from previous visits. Well decorated and fitted out traditional rooms, ours was spacious and with an excellent view straight over Damrak. Once again my preferred hotel in Amsterdam. Only downside, Wifi was slooooow.
Restaurant and breakfast was fine - though not cheap.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaVictoria, Guest Service & Quality Coordinator at Park Plaza Victoria Amsterdam, responded to this review, January 20, 2014
Dear HardshipPosting,

It pleases us to receive such positive feedback. We are very glad that we are, once again, your preferred hotel in Amsterdam!

If you are in need of any assistance prior or during your booking process, please do not hesitate to contact us directly. When in contact with our reservations department, you can even request for the same room as you had during your last visit!

Please follow us online, where we regularly post updates regarding the hotel.


Kind regards,

Nicolas Rey
Guest Service & Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gulf Breeze, Florida
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2014

This is our 3rd stay at the Victoria and have never been disappointed. View of Central Station is wonderful & the proximity to EVERYTHING in the city is so convenient...short walk to all you 'd want to see down town, tour boats & trains to anywhere. My mother-in-law is 76, a native Amsterdamer & in a wheel chair -the hotel provided a chair for her to use so that we didn't have to bring one w/us from the US, made all our spontaneous tour & restaurant selections and was always pleasant & positive about any request!! the rooms are a very nice size & Customer Service is EXCELLENT-from the front Desk & Concierge, to housekeeping & the wait staff (The Bar/Lounge staff is sooo much fun!!) They all made our stay so comfortable & easy & isn't that what we need when we travel??

Room Tip: we had four rooms -all different -suite -jr suite-single & double; all were a larger than normal...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaVictoria, Guest Service & Quality Coordinator at Park Plaza Victoria Amsterdam, responded to this review, January 20, 2014
Dear Deborah621,

Thank you for your review. I am thrilled to read that you had a wonderful stay and that you enjoyed the view from your room.

I am especially proud of the whole of our team, who made your stay as comfortable and easy as possible. It is indeed what you need to experience when travelling.

The Lobby Lounge Bar is indeed a lot of fun! This atmosphere is created by the great team that delivers exceptional and sincere service for many years already.

We hope to welcome you again for your 4th visit. Please do not hesitate to contact us prior to your visit, so we can arrange everything to fulfill your needs. Until then, please follow us online.


Kind regards,

Nicolas Rey
Guest Service & Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, USA
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 9, 2014

Stayed 2 nights at this centrally located in Amsterdam for a city getaway. The location is ideal, just across from the Amsterdam Centraal train station. With Dam Square and RLD only a short walk away. We flew into Schiphol, so getting from the Airport to the Hotel was fast. The rooms were small, but decorated warmly. The bathroom was even smaller.

Guest services were very friendly and helpful. Check in and check out was efficient and we were able to store luggage after check out before continuing our journey. Despite the location, the place felt safe. Doors were locked during the night and a roomkey was required to access the hotel.

Room Tip: high floor, it can be noisy, as it's right at the heartbeat of Amsterdam
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaVictoria, Guest Service & Quality Coordinator at Park Plaza Victoria Amsterdam, responded to this review, January 20, 2014
Dear Torben G,

Thank you for your review.

Your compliments towards Guest Services are very much appreciated. We do our utmost, like the whole of our team, to make your stay as comfortable as can be.

We look forward to your next visit. Please keep in touch with us online in the meanwhile.


Kind regards,

Nicolas Rey
Guest Service & Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
100 reviews 100 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed January 6, 2014

This is one of the places you'll either love or hate, depending on what you are looking for.
Forget it if you're searching for luxury or pampering.Don't even think of it if you're used to signature or boutique hotels. This place is not for you.
We've been in Amsterdam to attend a concert in Concertgebouw, on December 19th, and decided to stay for a few days before our goal.
Well... it's a FANTASTIC spot if you're arriving from the airport or from other cities in Europe,- it's a 15 minutes from Schiphol International Airport by train, and Amsterdam Centraal is the arriving and departing trains from everywhere.
ALL trams stop there, which means you can reach all Amsterdam from there.
No need to worry - the hotel is in front of Centraal-at the opposite side of the street, mere 150 meters far.
It's a great place for exploring "touristic" Amsterdam, which begins on both sides of the hotel.
A VERY friendly and competent staff is there for you- on our arrival there was an internet breakdown in Amsterdam for a few hours,and the staff has located our booking and provided us accomodation with manual check-in, even though the keys were only available when the system was on again, which took a couple of hours.
The room - at least on the traditional wing - needs some shopping.
Worn out carpet, with stains on some places, may give you the false sensation it's dirty. It's not: it's just in time for replacement, like the furniture, which looks like a 70's furniture. It's not bad: it's just...in need of retirement.
The room is DARK! Period.
This is not an unusual condition in many, many hotels around the world, but this one is particularly dark, with very weak illumination, even with all lamps on. I'm used to it, and use a torch to inspect the room, which was immaculately clean.
Comfortable matress with very decent, clean and odorless pillows and brand new bedsheet is a good sign of care and attention.
A spacious, comfortable and equally clean bathroom, with a powerful shower and a big bathtube, with the usual shampoo-conditioner-soap equipment with a very good quality completes the overview.
Elevators in great shape, free wifi all around and a good quality restaurant-bar another good surprise. Common areas are well decorated, with care, not quality, and precisely because of that, it has a warm welcoming sensation. Nearby areas are safe, clean and busy, even late at night, so, calm down. It's a very, very good hotel, unless if you're a big spender.
"Oh, but it's close to Central Station, it's noisy, it's..." NO, IT ISN'T! The rooms are quiet and quite comfortable.

Again: do not hesitate in booking this hotel during your stay in Amsterdam and do NOT consider some comments about the Red Light District being nearby the hotel -it is near all right, but not THAT close to it as some fake puritans are writing down. You will have to walk some minutes to get there, like some many famous attractions in Amsterdam Central.
A must stay!

Room Tip: Ask for the price of an upgrade- superior rooms are bigger and more comfortable When booking, ask f...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaVictoria, Guest Service & Quality Coordinator at Park Plaza Victoria Amsterdam, responded to this review, January 20, 2014
Dear Schwartzkopf_Reiser,

Thank you for your extensive and detailed review. It gives me great pleasure to read that you had a delightful time with us.

Some key points that stood out from your review were: “a FANTASTIC spot, great place for exploring "touristic" Amsterdam, A VERY friendly and competent staff”.

Unfortunately there was an Internet failure in Amsterdam upon your arrival, but I am happy to read that you were provided accommodation. ‘Technology is nice, when it works’.

The rooms in the Victoria-wing reflect the history of the hotel, as the building itself dates from 1890! Thank you for noticing and especially mentioning that the somewhat old-fashioned furniture and carpet are clean and that it could give the false sensation it is dirty. Our team members from the Housekeeping department do their utmost to make your stay a clean and healthy one.

Regarding the silence in the room, did you know that the Victoria was one of the first hotels in The Netherlands that offered double glazed windows?

We would much appreciate it if you would follow us online. Might you have made nice pictures during your stay, please do not hesitate to share them with us and other travelers.


Kind regards,

Nicolas Rey
Guest Service & Quality Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Luxury Hotel in Amsterdam
#71 Romantic Hotel in Amsterdam
#74 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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