As others have said, location is excellent but rooms are not well cleaned. The dust on top of the wardrobe looked like it had been accumulating for about 20 years.

Internet access at EUR22/day is a rip-off. There are other hotels nearby which offer it free.

However, for those of us who like a swim, there's a pool, which is quite rare in this part of the world. I don't understand the complaints I've read, as the pool is a decent size (for an indoor hotel pool), in pleasant surrounds and kept at a good temperature, with other facilities available. The sauna and steam room theoretically cost extra, but there are usually no staff checking what guests are doing.

I chose this hotel because of the convenient location, across from Amsterdam Centraal. The lush, decadent exterior and entrance hall are not however, carried on into the bedroom. My room is small and boxy. The mattress is so firm I may be better sleeping on the floor, yet the pillows are so soft I may risk suffocation during the night.
Check in was efficient.
I ate at a bistro round the corner (near Soup Kitchen which I know from previous trips is great for wholesome food) rather than in the hotel because the screaming child put me off even looking at the menu.
Location is excellent, en suite is nice, bedroom is small, staff are helpful. I wouldn't rush back though, so I'll try somewhere else next time I am in Amsterdam.

This was the worse hotel I ever stayed at! I wanted to write this review right after we checked into the hotel, that's how appalled I was. First, we left the train station across from this hotel. We walked through a huge construction site that stretched a quater mile in front of the hotel. Fine, nothing the hotel can do about it, but no warning about the construction- which goes until about 1AM and starts at 7AM again- yet it was noted on the city map we received. Thanks for the heads up! Next, we go into what I thought was going to be a classy hotel. Instead it seemed like we walked into a bar 3 hours into happy hour; loud music, loud voices, people sleeping in the chairs in the lobby. Not the kind of the place the website and pictures portray this hotel to be. Then, our room. My jaw dropped as I opened the door- it looked like a dilapidated, disgusting motel room I would have expected to find in the RLD. The carpet was filthy, the hall and room itself smelt of stale smoke/stagnant air, the furniture was damaged and so old it looked like it had been picked up at a garage sale in 1964! And that was called "the new wing!" The bathroom was terrible! I actually had to use the Clorox disinfectant wipes I brought along to clean, but still showered with my flip flops on! There was mold in corners of the bathroom. I brought my own washcloth only to have housekeeping take it away with the hotel towels. The bath towel that I got one day was blackened as if a car mechanic had used it to clean their hands. I wish I could share the pictures that I took of this place, just awful! We went to see the pool and the gym and were also disappointed. We would refer to the pool as the "foot pool" because that's about how big it was and the gym that the hotel had the nerve to charge for was nothing more than an extra room with some gym equitment shoved in it. We used neither. This hotel supposedly is a 4-star hotel, when in fact it is a motel with a nice facade charging 5-star rates! I would never stay here again.

stayed with my husband for 3 day break, we were very pleased with location is directly opposite station and is an attractive building. The staff were friendly and our room was basic but nice and clean. We ate in the hotel restaurant one night and felt it was very over priced cost us 120 euro for meal for two which wasnt that great and that included only one bottle of house wine! wouldnt recommend eating there. rooms were also made up quite late we returned to our room to get ready for dinner at 4pm and room still not made up! overall a good hotel though and Amsterdam is great city!