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“two faces” 4 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #106 of 344 Hotels in Amsterdam
Olomouc
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“two faces”
4 of 5 stars Reviewed October 29, 2013

The hotel is at a great location for tourists, right opposite to the railway station.
The hotel has rooms at two sides: in the original building; and in a connected newer attached building. I have stayed at this hotel before in a room in the new building, and had a very good experience. This time I was given a room in the original part. I am afraid that the experience was not that good. Whilst the rooms have all the “hardware” to meet the requirements for a four star rating, the over-all composition came across as outdated and in need of a make-over. Example: the bathroom was clearly added later; there was no room in it; the toilet was literally positioned in the doorway.
All services and quality of staff however were at a good satisfactory level.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,418 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
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Dubai, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 28, 2013

I stayed at this hotel for a short business trip (3 days). The hotel was very central and opposite the Central station which was perfect when traveling from the airport. The room was very spacious, clean and the bed was very comfortable. The staff were extremely courteous and friendly. The breakfast was ideal as there was a large selection of foods to choose from. There is also free wifi in this hotel.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 27, 2013

I've stayed in other hotels in Amsterdam and I'd definitely use here again. I read sone of the reviews that said the staff were not friendly. My experience was friendly helpful staff. There are 2 parts to the hotel. The older Victoria side with slightly dates rooms. On the other hand my room was huge, clean and everything in it I need.
The urban side, newer part has more modern rooms but it was smaller than my room.

The bar is lively in the evening. And as per other reviews the location is perfect. Opposite the central train station and beside all the canal tours.

Stayed October 2013, traveled on business
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Montrose, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 24, 2013

We had a short family break in Amsterdam (3 Nights) and stayed at the Victoria Park Plaza which was ideal for us being central and right across from the central station, it,s the first central hotel you see as the train pulls in. We stayed in the urban rooms which were a good spec and very clean, and comfy bed , the bathroom was also very clean .We did not eat in the hotel but did use the lounge bar several times which had a good atmosphere and friendly bar staff.
The Hotel is very well placed for access to bars and resteraunts etc and Dam square and there are plenty of trams going around. The ticket office for booking trips etc is 50 yes up the Main Street as well.

Room Tip: Although our room looked out towards central station and the busy road, we did not have a problem wi...
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2013

We booked this hotel as we wanted to be in the centre and with a swimming pool for the kids. The concierge and reception staff were excellent. The restaurant was fine but the waiting staff were slow to respond to requests and the room wasn't serviced promptly (e.g. coffee resupplies). The swimming pool was unusually cold, which was disappointing.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 17, 2013

I choose the park Plaza Victoria for its great location across from Central Station. I was not disappointed. From Central Station you can access most of the tram lines throughout the city which makes sightseeing quite easy.

The hotel has two sections old and new. We stayed in the old section with a view of the Central Station. The non smoking room on a non smoking floor smelled of smoke throughout our stay so if this is an issue, check out your room before settling in. The amenities while adequate were not generous. One bar of soap etc. Water was at cost and no breakfast was included. The front desk agents did their job but were not particularly friendly. The Concierge(s) did a great job. They handled luggage, confirmed dinner reservations, handed out maps and information and generally were available for any and all questions.

The hotel does not have a proper lobby just a wide hallway with chairs along the walls. This can be uncomfortable for groups. The restaurant is expensive but convenient for breakfast or after a long day touring.

The hotel is on the corner of the Damrak which is a trashy, tourist trap kind of street. However, it is a main thoroughfare in Amsterdam and provides walking access to much of the city. The Red Light district is across the bridge and in its softer sections has many quaint restaurants.

This will not be the best hotel you have stayed in nor the cheapest but you cannot beat it for location!

Stayed October 2013, traveled with family
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phoenix
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2013

Great location close to everything in town. Very helpful and nice staff. We were put in a room in the old section. This was not a very nice room. They were glad to move us to the newer side. It was so much nicer. The rooms are a good size and very clean. However the beds were very hard
for us. We loved Amsterdam and plan on returning. We will stay at The Plaza when we come back.

Room Tip: Try to get a room in the newer section,
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#58 Luxury Hotel in Amsterdam
#71 Romantic Hotel in Amsterdam
#77 Business Hotel in Amsterdam
#86 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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