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“Above average but pricey for what you get” 4 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #98 of 343 hotels in Amsterdam
Vancouver, BC
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
59 helpful votes 59 helpful votes
“Above average but pricey for what you get”
4 of 5 stars Reviewed September 14, 2013

Stayed one night in late August. Arrived to a chaotic front desk at around 3:00 pm to learn that none of our three rooms were ready. Staff handled the situation well and offered us complimentary drinks in the bar while we waited for our rooms. Our rooms were located in the newer "Urban Tower," which required two separate elevator rides to get to. Rooms were modern and clean and on the small side, which is typical for Amsterdam. The bathroom sink in one of the rooms had some heavy stains which were kind of gross and which remained even after I requested that they be cleaned. Valet parking is is expensive (36 euros) and is performed by a third party company. We were advised that it can take "up to two hours" to retrieve a car so it's best to pre-book the time that you want your car in the morning. This made me wonder how far away they park them. You can't beat the location (across the road from the Central Station and next to lots of local attractions, Red Light District, etc.), but it's definitely not as great as the prices would suggest. It took several emails after departure to sort out a billing issue, but their communication was good.

Room Tip: Ask for a view room in the newer Urban Tower.
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  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
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Columbus, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 13, 2013

Stayed at this hotel following a Viking riverboat cruise. Our choice was made to stay hear after a lot of research including TripAdvisor. We could not have been happier with our decision.
We picked an urban room (554) and had a spectacular view of the Central Railroad Station, canal, and busy streets and sidewalks. Upon our arrival, we were graciously greeted and taken to our room and assured that the staff would be happy to assist us in any way. We gathered up a city map and the staff circled, on the map, the places that we wanted to see. We were able to walk to everything, and the hop on hop off bus and canal boats are right outside the front door of this hotel. Our room was very quiet, very comfortable bed, and large bathroom.

Room Tip: Urban rooms, located in new section, are very large and comfortable. Room #554 has a GREAT view too.
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Top Contributor
108 reviews 108 reviews
55 hotel reviews
Reviews in 45 cities Reviews in 45 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 12, 2013

Park Plaza Victoria is not a cheap choice, but in return you get nice rooms and an excellent location. The Central Railway station is just at the opposite to the hotel, so connections from Schipol airport are very good. Service at the hotel is friendly, although there were some hick-ups. The internet connection did not work for two days, which was a pain in the neck. "We are working on it" was not really a good answer.

Breakfast is good, even though the hotel system with a guest list at the breakfast restaurant did not seem to match the one at the reception. I had to fetch my confirmation e-mail to prove that I had indeed paid for bead & breakfast before getting in. This should not happen in a hotel with these prices.

However, I would still consider going back because the rooms were good and the location excellent.

Room Tip: Ask for a room from the higher floors if you want to avoid some of the noise from the street.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester, United Kingdom
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 11, 2013

Nice original building with new part added on. Super friendly staff. All employees speak very good English and other languages. Good room size for 3 people. Stayed on top floor 5th. Modern hotel. Tasty food. Hotel was full but appeared peaceful. Swimming pool and sauna good. Very busy just outside hotel: bikes, scooters and cars. Buffet type breakfast with lots of choice. Wi Fi available, occasional connection problems just like home. Close to tourist attractions. Easy to check in and out. 75 euros required as a deposit on check in. Full refund on check out.

Room Tip: Room 517 top floor quite. Air con good. Ice machine in corridor. Electric shoe shiner by lift.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2013

Ive stayed in amsterdam many times and this was the first time i decided to go 4 star. I managed to stay in the newly built hotel rooms which were great! Spacious and quiet at night. The staff were great including the room service cleaners who were happy to get us extra towels and toiletries. The location is superb, and the stations is literally opposite the hotel so no need to get ripped off by a cab driver if your new to Dam! This hotel will def be my choice for my next stay. Thanks!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Freehold, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 9, 2013

Stayed here in 2007 -lovely modern room, convenient to train station so we booked this hotel
again in May 2013. Sorry we did. This time we got a room was old and tired and small. If choosing this hotel request a room in the modern section.

Staff was helpful and spoke excellent English.
Local sightseeing company is around the corner on Damtrak, and the canal cruise line is across the street.

Room Tip: Request room in the "newer" section.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 8, 2013

opposite central station
corner of damrak so cpl of mins walk to dam square
5 mins to red light area. not far from anne frank
close to good bars, and food outlets, and restuarants..
room clean, staff helpful.
on check out they charged me for breakfast which i never ordered,,, they refunded straight away.
i'd stay here again for above reasons

Room Tip: treat yourself to an upgrade, with view of damrak
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Family Hotel in Amsterdam
#56 Luxury Hotel in Amsterdam
#74 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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