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“Great location, Excellent service and food” 5 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #109 of 344 Hotels in Amsterdam
Leeds, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great location, Excellent service and food”
5 of 5 stars Reviewed February 5, 2013

Lovely hotel, Staff were great as was the food. Beautiful room and great spa facilities.

After staying in some dumps in Amsterdam this was a breath of fresh air. The only place I will stay when in Amsterdam.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, February 10, 2013
Dear DPG_10,

Thank you for your review and your nice compliments.

It is great to hear that we are the only place which you will visit when being in Amsterdam! Especially the fact that you find us to be ‘a breath of fresh air’ gives me pleasure.

Please visit us on FaceBook in order to stay in touch.


Kind regards,

Jan-Willem Roenhorst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,450 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
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Stonehaven, Scotland
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 4, 2013

Lovely fresh, clean, modern rooms. Only disappointment is lighting very poor in rooms. Breakfast excellent and concierge service very helpful and knowledgable. Location is great, just across the road from Central Station and loads of shops and eateries very close by.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, February 10, 2013
Dear Joeharper,

Thank you for the great compliments! These are much appreciated by the whole of our staff.
Did you know that we got nominated for Cleanest Hotel of The Netherlands?

If you would like to keep in touch, please do not hesitate to visit us on FaceBook.


Kind regards,

Jan-Willem Roenhorst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 17 cities Reviews in 17 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed February 3, 2013

I visited this hotel last summer. Overall it was average, but I was so disappointed in a few things. The room they gave me was small and had no view, pretty much the view was of a brick wall. You don't really expect this when you pay 200Euro a night. Next thing is the room service, I ordered a steak with vegetables. And what came was about a 7 ounce steak and 3 (and i repeat 3) green beans (and they call this steak with vegetables ??). All presented on a huge plate, as if you were eating at a 3 michelin star restaurant. But you are not, this tasted so average, and it was such small portions !! For this kind of hotel, you think they would serve you something that would at least fill you up. And if i remember correctly that plate costed 30 Euro with tip. Apart from that it was fine, pretty much everything u'd expect of a lower kind of 4 star hotel. Everything was a bit dated. And I found the amount of the charges they made on my credit card was too much for this kind of hotel. They took more money on hold than some Mandarin Oriental (5star) hotel i've been to... Next time I go to amsterdam, I will look for another hotel.

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, February 10, 2013
Dear HG56,

Thank you for your review.

I would like to inform you that we do have rooms with a view and also rooms that are contemporary styled. This all depends on what kind of room you book. This can all be discussed with our reservations department upon making your reservation.

The charges that are withheld for the extra’s are standard and do not differ. Unfortunately for you this cannot be changed.

Once again I would like to thank you for your review.

Even though you do not wish to visit us anymore, I do hope that you consider to give us a second chance.


Kind regards,

Jan-Willem Roenhorst
General Manager
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Brighton
Top Contributor
63 reviews 63 reviews
57 hotel reviews
Reviews in 43 cities Reviews in 43 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed February 3, 2013

First room offered was with an inward facing window, above the bistro and the room stunk of cooking food so asked to change. Reception very helpful and changed room to one with a view of the station but much smaller. The bathroom was increadibly small but otherwise comfortable for the very limited time we spent there. Room included mini-bar, Satelitte TV with multiple channels, wifi and ethernet connected internet worked very well and was free. Concierge very helpful, recomending places to eat and storing bags once we checked out. Overall, great location and good comofortable place to stay if you dont intend to spend too much time in the Hotel

Room Tip: Make sure you dont have a room above the bistro in with infacing view! Our room was discribed as &q...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, February 10, 2013
Dear Brightonian,

Thank you for your review.

I am glad that our team was able to assist you directly when this issue occurred.

We provide free WIFI Internet to our guests in order to stay in touch with relatives and friends around the globe. We strive towards the goal that every guest feels like being at home.

I think that for your next visit an Urban-room would suit you more. These rooms are designed in a contemporary style and there is no Bistro to be found underneath.

We look forward to your next visit.


Kind regards,

Jan-Willem Roenhorst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Top Contributor
74 reviews 74 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 30, 2013 via mobile

All attractions in Amsterdam can easily be reached by walk when staying in this hotel. The rooms are nothing special and dont create a feeling of exclusivity as the hotel appears when looking at the outside fassade. Friendly staff. Price range seems to be ok for Amsterdam but its exoensive compared to other cities. Parking is very costly - public parking opposite of the hotel costs 55 euro per day. The hotel gives a 25% discount when staying there - still expensive.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, February 10, 2013
Dear Nafihsus,

Thank you for your review.

Indeed; every main attraction can be reached by foot! This saves you a lot of money, seen that you do not have to take public transportation or a taxi.

If you would like to make use of the parking during your next visit, please contact our Concierge Department. They will arrange your car to be picked-up and brought back at the moment you want it. This is done by an external enterprise and almost saves you half of the price that public parking asks for it.

We look forward to your next visit.


Kind regards,

Jan-Willem Roenhorst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#59 Luxury Hotel in Amsterdam
#75 Romantic Hotel in Amsterdam
#78 Business Hotel in Amsterdam
#88 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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