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“No issue” 4 of 5 stars
Review of Park Plaza Victoria Amsterdam

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Park Plaza Victoria Amsterdam
4.0 of 5 Hotel   |   Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #110 of 344 Hotels in Amsterdam
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1,456 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
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Droitwich, United Kingdom
Top Contributor
60 reviews 60 reviews
46 hotel reviews
Reviews in 53 cities Reviews in 53 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 6, 2013

Stayed there for a couple of days before Christmas. Couldn't be easier to find as it's right in front of your face when you exit the station. We stayed in the newer section and it was great. The bedroom was quite small, but that wasn't an issue. The windows were well isolated from the street noise.The bathroom clean and cosy. Liked all the Christmas decorations in the lobby. The breakfast room was of a good size with a good choice of items, the staff were friendly and professional all over the hotel. Actually no problems whatsoever.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, January 16, 2013
Dear MandarinaBlossom,

Thank you for sharing your experience with other travelers on TripAdvisor.

I am glad that we were able to contribute to a good start of the Holiday festivities! We think that the decoration creates an even warmer atmosphere than usual. Would you like to share one of these on our FaceBook-page?

We are indeed easy to find. Situated right in front of the Central Station we are the first thing you see when you arrive in this vibrant city. Our white façade is known worldwide and is one of the landmarks of Amsterdam.

We look forward to welcoming you again!


Kind regards,

Jan-Willem Roenhorst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 6, 2013

conveniently located in front of amsterdam central station, which is walking distance to dam square and kalverstrat (shopping high street) Room was very nice but the toilet and bathroom on the small side.
we arrived early in the morning, but the hotel was more than happy to store our luggage, so we could be free to see the beauty of amsterdam.
overall a average hotel for a weekend break.

Room Tip: go out for breakfast, many cafes on your doorstep
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, January 16, 2013
Dear Harun U,

Thank you for your review.

Our location is indeed great in order to explore the city and you do not need much time to reach us. We are in fact just 20 minutes away from the airport!

It was a pleasure to have you stay with us. Might you need to check-in early during your next visit, please do not hesitate to contact us directly.


Kind regards,

Jan-Willem Roenhorst
General Manager
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Victoria, Canada
Top Contributor
110 reviews 110 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 5, 2013

I stayed in the Victoria Hotel for two nights after a vacation in Spain. I was particularly attracted by the hotel's central location (directly across from the station and at the east end of the Damrak). Initially, after a superb hotel experience in Madrid, I was somewhat disappointed by the rather austere interior of this hotel (and by a minor mixup in my booking which was, however, resolved immediately). However, looking at the hotel in a more objective light I came to appreciate its overall cleanliness, the friendly service, the sizeable and quiet bedrooms, and the very good breakfast buffet. To my mind, it is very well suited for a short or mid-length stay in Amsterdam, more particularly as it offers easy walking or tram access to virtually any area of interest.

Room Tip: Although I have seen complaints about rooms without views, the street outside the hotel is very busy...
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  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, January 16, 2013
Dear Bill H,

Thank you for your review.

Our hotel has been built in 1890, making it a historical building. Our white façade is an international landmark, known around the globe. Every person has a different taste, so what is luxury for one is austere for another.

I am glad to see that you started looking at the hotel objectively and noticed the cleanliness, our bedrooms, the service and our extended breakfast buffet.

Location is key for every visit, short and long. Travelling to the airport only takes 20 minutes and all main attractions are within walking distance.

We look forward to another visit.


Kind regards,

Jan-Willem Roenhorst
General Manager
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Madrid, Spain
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 4, 2013

i have just paid 470 euros for a three night stay at Park Plaza Victoria and after using the toilet in the restaurant was asked for 50 cents. Are these people not making enough money to pay somebody to check the toilets hourly? Very dissapointed.

Room Tip: Ask for a room with a view. You will be asked to pay more.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, January 12, 2013
Dear Johndarrenc,

It is great to see that you take the time to help us improve our standards.

The toilets are there for hotel guests, but our location is enticing to enter for a lot of persons from 'outside'.

We have hired one person fulltime for cleaning of the toilets. It is surely not the case that we try to make money out of our guests this way!

Unfortunately it was not clear for you that a hotel guest does not have to pay. After having read your comment, the signs have been adjusted in order to ensure our hotel guests know they do not have to pay.


Kind regards,

Jan-Willem Roenhorst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Top Contributor
77 reviews 77 reviews
59 hotel reviews
Reviews in 42 cities Reviews in 42 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 3, 2013

Overall this is a 3 star hotel. Stayed here for a few nights at the beginning of January and had an enjoyable, comfortable stay. The rooms are basic - average bed and sheets, small room, basic bathroom but I had no complaints. Location was great, right across the street from the train station so if you are lugging lots of bags it is quite easy to get to. Also very easy access from the hotel to anywhere in Amsterdam. Staff was friendly and efficient. Breakfast spread included was also very good. I would recommend this hotel and would stay here again. It is a basic, yet comfortable hotel.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, January 12, 2013
Dear nep1984,

Thank you for your review.

We are in fact a 4star hotel and offer all products and services that are needed for this accreditation.

After a long flight, or travelling with a lot of luggages, it is indeed ideal to stay in our hotel since we are situated right in front of Central Station. This is also comfortable when wanting to visit Amsterdam, since all main attractions are within walking distance and public transportation can be taken at the Central Station also.

We look forward to your next visit.


Kind regards,

Jan-Willem Roenhorst
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Luxury Hotel in Amsterdam
#74 Romantic Hotel in Amsterdam
#80 Business Hotel in Amsterdam
#88 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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