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“Good hotel, unfortunate location” 3 of 5 stars
Review of New West Inn Amsterdam

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New West Inn Amsterdam
3.0 of 5 Hotel   |   Reimerswaalstraat 5, 1069 AE Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #213 of 343 hotels in Amsterdam
India
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“Good hotel, unfortunate location”
3 of 5 stars Reviewed October 24, 2013

We visited Amsterdam around 14-15 Sept and apparently there were a lot of events happening during those days and hence we were not getting any hotels in city center. We had read some really bad reviews about Remco Hotel and were very hesitant to book the same. Ultimately however post a lot of R&D we did not find any decent hotel and the prices were sky high so we ended up booking Remco.

I would like to share some handy tips with anyone who is planning to stay in this hotel.

1. From Schipol Airport - right outside the airport exit there are bus stands, go to bus stand number B15 (confirm once with tourist info. office) and wait for bus no. 69, take a drop at Oeverpad. From there its a 10 minutes walk to the hotel.

2. Buy the public transport 1day-2day pass based on your requirement, they will make your life easier, since you can board any public transport with this pass.

3. To go to the city center from Remco Hotel, you need to walk to the tram station 'Hoekenes' and board Tram no. 17 to city center

Now coming to the hotel review, it is a fair bit away from the airport (30 minutes by bus) and also far from city center (30 minutes by tram). The neighborhood is a little shady in daylight and very shady during night time. Be careful if you are travelling late at night. The hotel also warns travelers to be extra cautious while venturing out late at night (area is known for tourist mugging).

The hotel itself is a really nice one, good spacious rooms, nice washrooms, good service, helpful reception etc. and its economical as well. The only catch is the unfortunate location, had it been in any other location, it would be charging a bomb for the kind of amenities available in the hotel.

Although our stay was really pleasant at the hotel, I could see the drawbacks of staying at the hotels, especially for tourists who want good connectivity to tourist attractions and want safe travel.

So overall I would say that the hotel is really good, infact one of the few hotels who actually had a kettle in the room :) but its the location which kills it.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RemcoHotelAmsterdam, Guest Relations Manager at New West Inn Amsterdam, responded to this review, November 26, 2013
Thank you for writing this review. So nice to read you have enjoyed your stay in our hotel and that you are positive about the service, our rooms and the staff.
Most of the hotels that are inside the city center are much more expensive. Our hotel is just outside the city center, therefore we have lower prices and you are not far from the city center. There is a good public transport connection day and night, so you can reach the city center within 20/30 minutes.
Once again, we would like to thank you for your review, which helped us to enhance the facilities and services of our hotel, and we hope to welcome you again.
Kind regards,
Remco Hotel
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Christchurch, New Zealand
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 22, 2013

The hotel is quite a distance from the city centre (10-15 min walk to a tram or bus and 30+ minutes into the city) but is at least reasonably affordable by Amsterdam standards. The room was clean and tidy and the bed comfortable. Although there was a lot of choice with the buffet breakfast it was only mediocre in quality. (The restaurant does not open for lunch or dinner so you really have to make sure you arrange to eat out - there are plenty of good priced ethnic takeaways and restaurants a 10 - 15 min walk from the Hotel) The staff were friendly and tried their best to help, but there was only very limited information about tram/bus/train availability - which is vital to know if you actually want to get around! Both the inside and outside of the hotel is in desperate need of some maintenance and refurbishment and, although there are signs everywhere emphasising no smoking, most of the rooms and even some of our bedding stank of smoke.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RemcoHotelAmsterdam, Guest Relations Manager at New West Inn Amsterdam, responded to this review, November 26, 2013
Thank you for taking the time to review your stay at Remco Hotel.
It's nice to read that you are positive about our rooms and staff.
We are excited to tell you that our restaurant will open very soon for lunch and dinner!
Once again, we would like to thank you for your review, which helped us to enhance the facilities and services of our hotel, and we hope to welcome you again.
Kind regards
Remco Hotel
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Sinaai
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed October 2, 2013

This hotel is about half an hour away by tram from the city centre (with some waiting time . It's in a quiet area and there is ample free parking. Nice large rooms, always clean, friendly staff. This is the third or fourth time we go to Amsterdam and we always stay here.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RemcoHotelAmsterdam, Guest Relations Manager at New West Inn Amsterdam, responded to this review, November 15, 2013
Thank you for your nice review. We're glad to read that you had such a good experience and that you are so positive about our staff and our rooms. We hope to welcome you again in our hotel.
Kind regards,
Remco Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2013

Stayed at this hotel a few times now and never been disappointed. Rooms are always clean, a good size and have everything you need. Reception are always helpful and there's a bar and breakfast but didn't go in there. Even when we had a broken safe they promptly replaced it with new.
The hotel is about 10 minutes away from the tram spot but in a nice quiet area and about 30 minutes from Dam centre. I'm a country bumpkin so would prefer somewhere quieter anyway rather than staying in the hustle and bustle of the centre, so this hotel is ideal. No restaurants immediately around it but found a beauty Italian just down on the main street, best calzone I've ever had.
Will be staying at this hotel again. Remember though, its a little bit out of town so travelling is required. The benefits though are a good nights sleep and a refreshing walk to the tram, next to the canals smoking a phat one!

Oh and there's a ruddy great park just down the end of the road if you fancy exploring!

Room Tip: All rooms I've had have been cracking.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RemcoHotelAmsterdam, Guest Relations Manager at New West Inn Amsterdam, responded to this review, November 15, 2013
Thank you for your nice review. We're glad to read that you had such a good experience. We hope to welcome you again in our hotel.
Kind regards,
West Side Inn Amsterdam
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 20, 2013 via mobile

Everything was good with the hotel. The staffs are really helpful. The location of the hotel is easily accessible, 10 mins walk from tram station (no.17 osdorp line - hoekenes). 30 mins ride on tram and u'll arrive in city centre. I come in a group of 4 for a room with 4 single beds, the room is very spacious and same goes to the toilet. Totally worth the amount paid.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Remco H, Guest Relations Manager at New West Inn Amsterdam, responded to this review, November 13, 2013
Thank you for writing this review. So nice to read you have enjoyed your stay in our hotel and that you are positive about our rooms, the staff and the location of the hotel.
We hope you will choose our hotel again next time you come to Amsterdam!
Kind regards,
West Side Inn Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Yongin, South Korea
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 10, 2013

It's a bit far from the city downtown and the main railway station of Amsterdam. But if you take tram to get here, it's one-way! About 20 minutes. Then walk 5min, and you'll find it. I think the WiFi is poor, but not much.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2013

Stayed for 4 days.
Giving 4 star mainly for the pleasant staff who are very helpful
Out of town - takes five minutes to walk to Tram 17 which takes around 20 minutes or so to get to town centre
Straight bus to airport - number 69 about 15 minutes walking from hotel.. cheap , didn't know this option when I flew in, hence writing it for TA community to benefit
Mini supermarkets nearby
As other reviews, big rooms... although a bit worn down
Looked little dodgy outside, but felt safe and never had a problem,I found people very helpful actually

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about New West Inn Amsterdam

Address: Reimerswaalstraat 5, 1069 AE Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #213 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — New West Inn Amsterdam 3*
Official Description (provided by the hotel):
Modern facilities and comforts; situated in a peaceful area in the western part of the city, 15 minute drive to city center. ... more   less 
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Also Known As:
Amsterdam City West Hotel Amsterdam
Tulip Inn Amsterdam
Golden Tulip Amsterdam

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