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“Not bad - location is the winner” 4 of 5 stars
Review of The Convent Hotel Amsterdam - MGallery Collection

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The Convent Hotel Amsterdam - MGallery Collection
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 67, 1012 RE Amsterdam, The Netherlands   |  
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Hotel amenities
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EARLY BOOKING - UP TO 30%
Ranked #88 of 345 Hotels in Amsterdam
Certificate of Excellence 2014
Essex
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“Not bad - location is the winner”
4 of 5 stars Reviewed April 4, 2014

Have stayed in Amsterdam before in a tiny room so was pleased to get a room that was a good size. Furnishings were tired and overall this was not a top notch place - however the positives exceeded the bad stuff. Location is fine and not too noisy. Tram stop is outside and you can buy the day or 2 day tickets direct from hotel lobby. Breakfast was a expensive so walked about 10 metres from hotel to local cafe to get good food and great service. We arrived on the very early morning flight and we were allocated a room straight away. Service from staff in lobby great. Bar man struggled on his own and waited ages for a drink. Overall - not too bad, but will need some investment if this place wants to attract repeat customers.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Camlough N Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 2, 2014

just returned yesterday after a three night stay in the Convent Hotel. The location was ideal, within walking distance of all city attractions. The staff were all friendly and efficient. The room 504 was lovely with a view out the front of the hotel, a huge comfortable bed, plenty of room, bathroom with good quality toiletries and fluffy bathrobes and slippers. A request for an iron and a razor was attended to immediately. At reception are jugs of ice water flavoured with mint, lemon and lime to provide free, cold drinks all day. In addition there was a big bowl of lovely apples for guests. The breakfast was very good with a great selection of fresh fruit, hot and cold buffet and selection of breads. The bar was so comfortable with friendly bar staff and we particularly enjoyed the free snacks with the drinks and the chocolate and little dutch biscuits with coffee. I cannot fault anything. We had a brilliant experience and this was the best hotel we have stayed in while in Amsterdam.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellingborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 31, 2014

I stayed with my boyfriend for a long weekend in March 2014, and we were immediately struck with how quick it was to walk to from Central Station. It was also within a 2 minute walk of Dam Square, and 5 minutes from the Red Light District, where all the pubs, cafes and shops (and the obvious) were.

We didn't make use of the bar/restaurant so I can't comment on that, but know they had a happy hour cocktail deal that I should have taken advantage of!

The reception staff were very friendly and helpful, and it didn't feel forced as it does in some places we've stayed before.
The room was very small, but big enough to move around and put cases on the floor. Very clean (which is important to me), and tidy.

I would definitely stay at The Convent again, the price when we stayed and proximity to the main tram lines, the city generally and central station made it an absolute gem.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 31, 2014

Let's start with the positives. Great location in the heart of things; close to train station without being in a grungy area. (Which is often tough when close to stations.) Generously-sized room. Friendly, cheerful staff. Great bar ... not very crowded ... with comfy chairs, a fun cocktail list and a fine bartender. Fabulous for recovering post-sightseeing. Clean rooms. Not a bad price for a big, central hotel in a European capital. And it's almost unfair to complain about a freebie ... we stayed here on my husband's accrued Club Accor points.

However ... the hotel lacked the fine touches and comfort I would associate with a four star, and was completely lacking in the charm the website had led me to expect.

Our room was large and attractive. Though it featured its own temperature controls, this didn't work very well. It was warm and stuffy, and the windows didn't open. The upholstery on the main chair in the room was shot; too uncomfortable to sit on. And one of the plugs behind the desk didn't work. The bed featured a mattress topper which, in theory, should have made it more comfortable ... but I suspect was hiding problems with the mattress. I don't think anyone had fluffed it for months, the whole thing was skewed two inches off centre and sloped. Whatever the case, the bed was lumpy and uneven. My most basic criteria for a hotel is that I get a good night's sleep ... something I didn't accomplish until I got home.

The website led me to expect something special in the building. MGallery is marketed as a portfolio of hotels in historic venues, the "convent" was made much of here. I was expecting neo-gothic architecture, chapels, whatever. Turns out that the convent was in the distant past; the buildings were more recently a newspaper office. There's nothing special here. It's a low-ceilinged, pokey lobby, and most of the décor looks tired, circa 1980s. I wouldn't mind this in a value hotel; my issue is that their marketing promises something they don't deliver.

Good enough for a free visit but it makes me very wary of the "luxury" and architectural distinction promised by other MGallery hotels. Doubt I would seek them out unless cashing in more Accor points.

Room Tip: Avoid 445 until they do some work!
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

Stayed here for two nights. Very helpful staff and a good central location. We booked a 'queen' size bed but it was quite small and the rooms were clean but also compact. A reliable option to see Amsterdam but don't expect too much of the rooms. Although it does have a lovely bar - fab cocktails from 5-7pm for just 5.50 euros!

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Top Contributor
92 reviews 92 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 28, 2014

My friend and I stayed in The Convent in March, a great loacation, we had a twin room, the room was compact but was very clean and the beds were so so comfy, breakfast was good not sure if it was worth the price, but it's a city! we also has a sharing platter in the bar with drinks, this was great about 12 euros and plenty to nibble on. Receiption was very helpfull and the hotel was clean and well maintained, I was told that this hotel is getting a refurb in the very near future, we would stay again.

Room Tip: Room away from lifts
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Convent Hotel Amsterdam - MGallery Collection

Address: Nieuwezijds Voorburgwal 67, 1012 RE Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#54 Luxury Hotel in Amsterdam
#60 Family Hotel in Amsterdam
#74 Business Hotel in Amsterdam
#82 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Convent Hotel Amsterdam - MGallery Collection 4*
Number of rooms: 148
Official Description (provided by the hotel):
This 100 % non-smoking hotel is located in the lively heart of Amsterdam between the Central Station and the Royal Palace (on the Dam). Also within easy reach of Schiphol Airport. Housed in three historic buildings - 13th and 14th century monasteries anda 19th century printing factory - the hotel offers 148 non-smoking rooms. For a cozy lunch or dinner try our "Duke of Windsor" Bar & Brasserie. Public parking (200 cars) under our street. ... more   less 
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Also Known As:
Sofitel Amsterdam
Amsterdam Convent Hotel
Amsterdam Sofitel

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