Slowly falling in love with the Accor group of hotels. This hotel didn't disappoint either. From when we checked in, the staff member was attentive and warm. She provided local information that was of great benefit. Myself and our group were very pleased. We booked four rooms in total. Two twin rooms, a double room, and a luxury room for myself. I would like to thank Philip Ibrahim of the Novotel Berlin Am Tiergarten for arranging my upgrade "at no extra cost" I was and still am grateful for the time and effort he put in for doing this.
All the room types within our group were of great quality, and had no issues to mention except for the luxury room. Getting the room warm was next to impossible. The air-con even when on maximum temperature 30 degrees, didn't do much except put out cold air. There was two radiators that we used, but again didn't do much. No big issue I guess, but it was the only nag with the room.
All four rooms were given a bottle of complimentary taittinger champagne, some chocolates, and a booklet of local art. Was very thoughtful of the hotel to provide them, and all went down well with the group. Plus a voucher for a free cocktail at the bar.
The bed was comfy, and the cover I think was filled with duck feathers. The sleep was great, can't fault it.
At the end of our 2 nights, all rested, well traveled, checkout was smooth. I will be back to this hotel next year for my yearly visit to Amsterdam, and I look forward to it.
One small note, there's a British themed pub called The London Bridge which is a 5 min walk from the hotel, and located on the same road. The service was so so poor, and the attitude from the only guy server was so shocking that people just left. Took 40 mins for our food to arrive. When we asked when it would arrive, he just replied with "tomorrow maybe". Unfortunately it doesn't have a trip advisor page, otherwise I would put the above comment there.
If the hotel reads this, maybe you should warn your guests to avoid the place.
- Official Description (provided by the hotel):
- This 100 % non-smoking hotel is located in the lively heart of Amsterdam between the Central Station and the Royal Palace (on the Dam). Also within easy reach of Schiphol Airport. Housed in three historic buildings - 13th and 14th century monasteries anda 19th century printing factory - the hotel offers 148 non-smoking rooms. For a cozy lunch or dinner try our "Duke of Windsor" Bar & Brasserie. Public parking (200 cars) under our street. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Amsterdam
- Amsterdam Convent Hotel
- Amsterdam Sofitel