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“Lots of Neighborhood Noise” 3 of 5 stars
Review of The Convent Hotel Amsterdam - MGallery Collection

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The Convent Hotel Amsterdam - MGallery Collection
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 67, Amsterdam 1012 RE, The Netherlands   |  
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Hotel amenities
Ranked #68 of 343 hotels in Amsterdam
Albuquerque, New Mexico
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Lots of Neighborhood Noise”
3 of 5 stars Reviewed November 18, 2013

We have stayed here 3 times and always ask for a quiet room and there just aren't any. The good news is that this time the banging of the loading dock didn't start until 7 AM.

I agree with the other reviewers that the hotel needs an update. The sinks are inexpensive fake marble that has cracked surfaces and the carpets worn. As with all european hotels the rooms are small for the price.

Room Tip: Sorry, I can't recommend this hotel
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  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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  • Dutch first
  • English first
  • French first
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Haywards Heath, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 17, 2013

Stayed for two nights, and although room was quite big and had all the basics, much of the hotel is in desperate need of a refurb. In our room we had stained sink and bath, a curtain with a cigarette burn, taps that moves around the socket and carpets that were aged and parted. Given the central location, I can see why this hotel feels it can charge around £150 per night, but unless it cleans itself up I believe it will find it very difficult to compete against more modern and updated competition. Staff however were very friendly and helpful.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Egypt, New Jersey
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 13, 2013

as soon as you enter the hotel you are greeted by just really nice people.
We were able to get into our room at 9:30 A.M.!
The staff could not do enough from making sure we had a toothbrush(lost mine on the river cruise)
to making sure we were satisfied with our room
the location is right by all transportation.
you can walk to THE DAM (go to the Majestic for great Dutch food)
as well as the Anne Frank Museum

In summation we were leaving early and the staff opened before 6A.M. so we could have breakfast

just a great place to stay

Room Tip: it really doesn't matter we were on the 3rd floor
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 9, 2013 via mobile

I enjoyed my 4 day stay -upgraded to a suite but by all means not a large room -separate shower room and small toilet cubicle which never seen before in a 4 star good speedy check in reception hallway/stairwell was dated and definitely needing a upgrade refurbishment - like hotel bar great cosy feeling and funished as train compartments- restaurant 23 euro buffet breakfast nice but only advised can order freshly made to order extras on last day -overall good hotel in good location but maybe time for a refurb.

  • Stayed November 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 8, 2013

Hotel is a boutique property, with a great location. Stayed in a luxury room and it was not very big

One of the days room was not made up. Complained at 7 pm and was informed they would take care right away. Stayed for 45 min in the lobby and went out for dinner. At 10:15 pm it was still as I had left it in the morning. I gave up. Apologies over the phone were ok, promising to make the rest of my stay better but no special treatment was received despite being a platinum Le Club member (quite obviously no obligation, but it is not unusual to throw a free dinner or breakfast in).

Breakfast is on the expensive side at 23 eur for a quite discrete buffet, but cheaper reasonable alternatives are offered.

I short, not a bad hotel but certainly had a bad day with me on the service side. At the prices they charge, this should not happen often.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canoas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 6, 2013

This is a superb hotel. We arrived pretty tired but were welcomed with smiles and courtesy. Staff was also very helpful when giving restaurant advice.

The bedroom was very comfortable, and the bathtub was great. Lots of nice toiletries. Plenty of space, a comfortable chair, a desk, a kettle with different varieties of tea and coffee. But most of all an excellent bed. I wish I could sleep in such a comfortable bed whenever I travel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Convent Hotel Amsterdam - MGallery Collection

Address: Nieuwezijds Voorburgwal 67, Amsterdam 1012 RE, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#40 Luxury Hotel in Amsterdam
#46 Family Hotel in Amsterdam
#57 Business Hotel in Amsterdam
#68 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Convent Hotel Amsterdam - MGallery Collection 4*
Official Description (provided by the hotel):
This 100 % non-smoking hotel is located in the lively heart of Amsterdam between the Central Station and the Royal Palace (on the Dam). Also within easy reach of Schiphol Airport. Housed in three historic buildings - 13th and 14th century monasteries anda 19th century printing factory - the hotel offers 148 non-smoking rooms. For a cozy lunch or dinner try our "Duke of Windsor" Bar & Brasserie. Public parking (200 cars) under our street. ... more   less 
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Also Known As:
Sofitel Amsterdam
Amsterdam Convent Hotel
Amsterdam Sofitel

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