After having read through various reviews I decided that The Park Hotel looked a fairly decent option for the two nights that I was to be in Amsterdam. Having booked through Expedia, when a fourth member was to join our party I phoned them to upgrade one of the rooms from a single to a double. They told me there would be a charge of £111.00 to which I was shocked and phoned the Hotel directly who said that there would be no problem sorting out an upgrade once we arrive.
When we arrived at the Hotel ( there are now 4 adults in our group ) I mentioned that I had spoken earlier to someone about the upgrade which they confirmed. Two of our party were going to share a room ( the double ) whilst myself and another colleague decided that we would spend a little extra and upgrade to a Superior room. This however seemed a little to much for the receptionist to cope with and after calling her manager for help they both struggled with the computer screen in front of them and finally turned round and said that we would all be upgraded to a double room! Not what we requested. ( and we were to be charged...no free upgrade here, not that we were looking for it ) Rather than confuse them any more I just agreed and said that I would pay the upgrade fee for all the rooms on departing. As most people feel after arriving by plane and then travelling by Taxi all you want to do is retire to the room, drop off the bags and venture out!
Well the first night was hell, the double room that I had been given ( no. 153 ) was the noisiest Hotel room that I have ever stayed in. The heating pipes clattered and banged all night, there was one thick pipe that must have been supplying the whole hotel through my room, there was no heating control for the room and with the window open the noise was a little too much to sleep. In addition to this I think I was located next to the service elevator as ever few minutes there was a loud electrical hum that vibrated through the pillow.
Well after no sleep and seeing that the clock said 6:30am I decided to have another go at upgrading to a Superior room. Got dressed and ventured downstairs, this time there was a different face at the reception and this face was able to give me what I had originally asked for. zzz...
Better room, newly decorated and had a minibar ( ah, cold water! ) after getting up and out for a lovely walk around the Leidseplein Square area I started to itch....yes I had been bitten three times on the left shoulder and upper arm by flees. I cant say whether it was room 153 where I had initially been put or the new one ( 440 ) but it did annoy me as for the rest of the day all I was doing was itching.
When it came to checking out we were all charged for the upgrades and myself I was charged twice also charged €44 for a breakfast I hadn't had and €16.50 for three bottles of water and a tube of Pringles. There was no deductions offered from the bill not that I was asking and I was just glad to get out of the place to be honest, I'm sure if it had been a different trip on a different day in a different room things would have been completely normal...