Last May 23,2014, my husband and I went to Amsterdam. It was our first time to go there so I really made sure that we will enjoy the place and maximize our stay. Through the web, I searched for the right hotel where it is accessible to all major tourist destinations and likewise meet our requirements. I finally chose Park Hotel because of its good reviews despite not being on the top 50 of all hotels in Amsterdam which I am really very particular about. During our stay did I realize why it wasn't in the top 50 at least. The service of the staff in the reception when we arrived which was past 1:00pm was really dismal. The person who attended to us made us wait until 2:00pm or so to send us to our room despite the fact that there was already an available one for us. My husband overheard a lady receptionist asked the guy who attended to us why not send us to our room already since there were available ones for arriving guests. We were so tired traveling and the least these people in this hotel can do was to be kind and make us felt welcome. I have been to hotels in Europe as attested in my reviews and I never had experience such snobbery if that what was all about. The redeeming factors actually were those in the night shift. They were really nice and helpful and our room was nice with the small balcony although rather noisy since it's overlooking the street and we were assigned to the lower floor. If ever I return to Amsterdam, I won't go back to this hotel.