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“An Excellent Hotel in Amsterdam.” 5 of 5 stars
Review of Hotel Okura Amsterdam

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Hotel Okura Amsterdam
5.0 of 5 Hotel   |   Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #19 of 350 Hotels in Amsterdam
Highland Perthshire, Scotland
Top Contributor
146 reviews 146 reviews
19 hotel reviews
Reviews in 57 cities Reviews in 57 cities
140 helpful votes 140 helpful votes
“An Excellent Hotel in Amsterdam.”
5 of 5 stars Reviewed August 18, 2013

We stayed at the Okura for four nights and what a delightful experience. The staff were very helpful and very professional. The concierge recommended several very good restaurants where we could sample Dutch, Indonesian and Surinamese cuisines in Amsterdam.
Our room and the rest of the hotel was spotless and furnished to the highest standards. It had a De Longhi coffee machine which made an excellent cup of coffee. It is worth visiting the reception lounge just to see the beautiful flower arrangements. There was a nice view from our bedroom overlooking the canal.
The Twenty Third bar, on the floor of the same name, is worth a visit for the view and offers a wide range of cocktails and other drinks.
There is a good shuttle service from Schiphol Airport to the hotel.
Although a little out of the city centre, there is an excellent tram service into the centre of town. It is worth buying a day ticket for the trams and you can purchase these from the concierge.
This is an excellent hotel and we will be staying here again when we visit Amsterdam.

Room Tip: Get a room over looking the canal.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,376 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Tiverton, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 17, 2013

Although a little out of the city centre this was a lovely high quality hotel.
We were upgraded to a junior suite and it was fantastic with automatic curtains and a footprint as big as our house.
The staff were helpful and professional. The hotel was spotless and really clean. No faults to tell you of.

Room Tip: Get a tram day card to get around the city. A taxi to the airport is €35 from the hotel but a 10 mi...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013 via mobile

I really loved my stay here and would gladly come back, I felt safe and was happy about the comfortable room and I how ever LOVED the glass wall to the bathroom.

The service and security is very good, the lobby toilets is top notch to be just lobby toilets ;)

Location a bit off but just a few steps to the collective trafic wich is very easy and fast to get around with if you have a 24 or 73 prepaid card :)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2013 via mobile

The check in was the best that I have ever experienced. We have been to a lot of hotels and the service at hotel okura was beyond my expectations.
They were courteous polite and anticipate all your needs. The room was clean and comfortable.The hotel even has a pillow concierge. Their restaurant Serre was also excellent.
There was a lot of street repair going on so the tram stops were confusing.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Henderson, NV
Top Contributor
83 reviews 83 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 14, 2013

This hotel was the necessary tonic after a long transcontinental flight. It is located just outside the center of Amsterdam but it is still an easy walk or tram ride to the main attractions. Although this is a business style hotel, it has all the amenities and is fairly luxurious. The rooms are well appointed and large by European standards. The bed was very comfortable. On site there are two Michelin starred restaurants that deserve their rating. A spa is also available. If one doesn't mind giving up a little culture for a little more room, comfort, and luxury, then I would highly recommend this hotel.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Top Contributor
84 reviews 84 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed August 14, 2013

Having stayed at the Hotel Okura in Tokyo, when I had to go to Amsterdam on business I decided to see if their Amsterdam hotel lived up to their high standards. I was not disapointed. Although, the hotel is not in the centre, I actually prefer this. The area is tranquil, somewhat residential and away from the frantic pace of parts of the city. Service was discreet, professional and made the stay stress free. As I love Japanese food, the restaurant within the hotel was an obvious choice - expensive, but the food was fresh and beautifully presented. Whilst, a stay at the Okura is not typically Dutch, I enjoy the security of knowing I can trust a hotel of this calibre.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peak District
Top Contributor
114 reviews 114 reviews
113 hotel reviews
Reviews in 73 cities Reviews in 73 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed August 12, 2013

I booked this hotel through Hotwire and having never heard of it or the brand I went to the website to find out more. I was pleasantly surprised to see it was one of the "Leading Hotels of the World" and was looking forward to something special - that's been my experience of other hotels in this club. The hotel is about 5 miles out of the city centre in the suburbs. On the upside the area is quiet; on the downside there is very little to do in the vicinity. Check in was great - I was given a choice of rooms and selected on on the 16th floor on the corner with dual aspect views. The view are to die for - you soon realise you are in one of the tallest buildings in Amsterdam. The room itself was very 4 star - no comfy sofa just a chair with a worn cushion. The furniture was a bit scratched and there were long black hairs on the bathroom floor. The rain shower was a great idea but it was more a drizzle shower as the water pressure was so low. The wi-fi was really erratic and you kept having to re-establish the connection. The bed was really really comfy tho.

Check-out was a nightmare - taking 20 minutes with people jumping the queues and not a single apology from the receptionist. Felt like a commodity rather than a customer. The whole experience lacked the wow factor - which is a complete let down given the way the hotel "sells" itself as somewhere very special to stay.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Amsterdam

Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Amsterdam
#7 Spa Hotel in Amsterdam
#14 Luxury Hotel in Amsterdam
#15 Family Hotel in Amsterdam
#16 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Contemporary High-rise Hotel with a Dutch & Japanese flair located in the cozy neighborhood De Pijp and within walking distance of the RAI Convention Center. Hotel Okura Amsterdam facilitates four restaurants of which all have been awarded by Michelin. On the 23rd floor one can find two Michelin star Ciel Bleu Restaurant. On the ground floor, Teppanyaki Restaurant Sazanka is located, this restaurant has been awarded one Michelin star and here chefs prepare your dishes right in front of you on the hot griddle. Then, Yamazato Restaurant, awarded one Michelin star as well, serves the authentic Japanese kaiseki cuisine. And lastly, Serre Restaurant is inspired by Ciel Bleu and has received a Bib Gourmand by Michelin which awards the great price-quality relation. Furthermore, Hotel Okura Amsterdam facilitates Nagomi Spa & Health were guests can relax by means of treatments and workouts. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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