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“Excellent hotel” 5 of 5 stars
Review of Hotel Okura Amsterdam

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Hotel Okura Amsterdam
5.0 of 5 Hotel   |   Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #19 of 344 Hotels in Amsterdam
San Diego, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed August 16, 2013

The check in was the best that I have ever experienced. We have been to a lot of hotels and the service at hotel okura was beyond my expectations.
They were courteous polite and anticipate all your needs. The room was clean and comfortable.The hotel even has a pillow concierge. Their restaurant Serre was also excellent.
There was a lot of street repair going on so the tram stops were confusing.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,115 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Henderson, NV
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 14, 2013

This hotel was the necessary tonic after a long transcontinental flight. It is located just outside the center of Amsterdam but it is still an easy walk or tram ride to the main attractions. Although this is a business style hotel, it has all the amenities and is fairly luxurious. The rooms are well appointed and large by European standards. The bed was very comfortable. On site there are two Michelin starred restaurants that deserve their rating. A spa is also available. If one doesn't mind giving up a little culture for a little more room, comfort, and luxury, then I would highly recommend this hotel.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Top Contributor
78 reviews 78 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 14, 2013

Having stayed at the Hotel Okura in Tokyo, when I had to go to Amsterdam on business I decided to see if their Amsterdam hotel lived up to their high standards. I was not disapointed. Although, the hotel is not in the centre, I actually prefer this. The area is tranquil, somewhat residential and away from the frantic pace of parts of the city. Service was discreet, professional and made the stay stress free. As I love Japanese food, the restaurant within the hotel was an obvious choice - expensive, but the food was fresh and beautifully presented. Whilst, a stay at the Okura is not typically Dutch, I enjoy the security of knowing I can trust a hotel of this calibre.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peak District
Top Contributor
104 reviews 104 reviews
103 hotel reviews
Reviews in 71 cities Reviews in 71 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed August 12, 2013

I booked this hotel through Hotwire and having never heard of it or the brand I went to the website to find out more. I was pleasantly surprised to see it was one of the "Leading Hotels of the World" and was looking forward to something special - that's been my experience of other hotels in this club. The hotel is about 5 miles out of the city centre in the suburbs. On the upside the area is quiet; on the downside there is very little to do in the vicinity. Check in was great - I was given a choice of rooms and selected on on the 16th floor on the corner with dual aspect views. The view are to die for - you soon realise you are in one of the tallest buildings in Amsterdam. The room itself was very 4 star - no comfy sofa just a chair with a worn cushion. The furniture was a bit scratched and there were long black hairs on the bathroom floor. The rain shower was a great idea but it was more a drizzle shower as the water pressure was so low. The wi-fi was really erratic and you kept having to re-establish the connection. The bed was really really comfy tho.

Check-out was a nightmare - taking 20 minutes with people jumping the queues and not a single apology from the receptionist. Felt like a commodity rather than a customer. The whole experience lacked the wow factor - which is a complete let down given the way the hotel "sells" itself as somewhere very special to stay.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upminster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

The title is no exaggeration.
The food in the restaurant was outstanding, and ordering room service didn't let us down either.
The staff were extremely helpful and clued up on local attractions and tourist hotspots.
The room was outrageous. Massive king bed, soft as silk, and a really cool glass wall seperating the bathroom from the bedroom.

Despite it being a bit of a walk into Amsterdam Central, (nothing a EUR 7.00 cab didn't fix!), this hotel surpassed every expectation I had, and I'd be stoked to visit it once again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Detroit
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

Spotlessly clean, very comfortable. I would absolutely stay here again. As noted, this hotel is out of city center. I think this was a plus as it became a quiet oasis from the throngs of people in city center. The rooms were clean and spacious (deluxe rooms) and a bargain at a corporate rate of 180 euro. Room service twice a day made sure we were never without a clean towel or clean room. The hotel is set back from the street so no street noise bothered us. The staff went out of there way to be helpful to us.

Notes - great bikes for rent right at the hotel (would be nice if the bicycles had a basket). Pillow bar for different types of pillows was neat. Taxi to the Rijksmuseum and Van Gogh museum is in the 10 euro range. Others have noted the high cost of the breakfast buffet - 2 comments 1) the breakfast is very good and the staff very accomdoating for gluten-free guests 2) Try the restaurant, Omelegg, turn right out of the hotel and walk about 5-7 minutes, same side of the street. Join their One Harmony membership program to gain access to the spa at no charge. They have a beautiful swimming pool. Lastly, the concierge saved us 20 euro by recommending a prepaid taxi to the airport rather than the van we would have otherwise used. Great tip.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pesaro, Marche, Italy
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

Modern and comfortable hotel run by Japanese, very efficient service (they clean the rooms twice a day).
Within it several excellent restaurants and for everyone, from Japanese to French cuisine. Highly recommended!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Amsterdam

Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Amsterdam
#6 Spa Hotel in Amsterdam
#9 Romantic Hotel in Amsterdam
#13 Luxury Hotel in Amsterdam
#15 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Contemporary High-rise Hotel with a Dutch & Japanese flair located within walking distance of the RAI Convention Center. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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