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Hotel Okura Amsterdam: Traveler Reviews

5.0 of 5
Ferdinand Bolstraat 333, Amsterdam 1072 LH, The Netherlands
Hotel amenities
Hotel Okura Amsterdam
Ranked #23 of 336 hotels in Amsterdam
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623 reviews from our community

Traveler rating
    358
    161
    61
    30
    13
See reviews for
Families
70
 
Couples
197
 
Solo
37
 
Business
208
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Erwitte, Germany
Top Contributor
51 reviews 51 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
“Excellence in a nice neighborhood”
5 of 5 stars Reviewed December 11, 2012

Stayed at the Okura for two nights end of November after arriving late due to a train odyssee that went from a four hour trip to a nightmarish 10 hour trip (cancelled trains due to football fans on the tracks!)
While it may seem that the Okura is off the beaten path for "tourists" when looking at the map, the tram ride from the Central train station is an easy one and the route stops all along the old town, I recommend a tram pass for jump on, jump off all day. If you there for business, the RAI convention center is an easy walk around the corner.
The neighborhood is nicer and quieter than being in the town center with wonderful diverse local restaurants nearby.
The staff is exceptional and friendly, we were upgraded to an executive room which was very spacious with comfortable larger than twin beds, a wonderful bath with separate whirlpool bath and rain shower, double sink and Toto toilet with heating and the works. The Nespresso machine in the room is a wonderful touch for we espresso drinkers !
A full desk for those wanting to work and wonderful views over Amsterdam from the 20th floor.
We had breakfast included in the rate and found it fresh and diverse, with buffet style items as well as fresh cooked items. The personell here also very friendly and accomodating.
The concierge team were very informative and helpful - even getting us tickets to the Van Gogh exhibit at the Hermitage.
All in all a wonderful hotel which we would recommend and visit again

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Schnap about Hotel Okura Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“OK to Okura”
5 of 5 stars Reviewed December 11, 2012 via mobile

Spent a saturday night at this elegant hotel, stopping over in Amsterdam to meet some family. Pre-paid around €160 for a superior room, good deal for the experience as it turned out. Room was impeccable, attention to details shown in different ways, liked the Nespresso machine in the room. Elegant materials used in the room. Good breakfast possibilities. Efficient check in and check out. Friendly, professional staff. Locationwise it is a bit off though. Had a lovely dinner in the excellent japanese restaurant in the hotel.

Stayed December 2012, traveled solo
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Ask Kaaskop61 about Hotel Okura Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“A mixed outcome”
4 of 5 stars Reviewed December 8, 2012

The service on arrival for a business trip was first rate - the lady on check-in was very helpful and friendly. I was upgraded and had a massive room which was great. The room is all gadgets and gizmos in terms of electric curtains etc. The next morning, then there was no hot water in the shower which was a massive let down during what was a busy week. This was fixed over breakfast. The breakfast is the usual buffet - good quality and reasonable selection. I had reason to be in the hotel room at various points during the day (attending conference there) and there was lots of noise from repairs from the floor below which were distracting.
Overall a fair stay but not exceptional.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Steven8915 about Hotel Okura Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed December 8, 2012

I stayed at this hotel for a two day conference. From arrival to departure the service from the staff is second to none. All staff members I came into contact with where extremely polite and helpful. Check in was very speedy. The hotel itself is exceptional quality and the furnishings of the most excellent quality. The food was very good. The bedrooms are extremely spacious and the bathrooms are very large and comfortable. I have no hestitation in recommeding this hotel for any event.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SH1 about Hotel Okura Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Good hotel, service impeccable, pity it is away from the city centre”
4 of 5 stars Reviewed December 8, 2012

Very pleasant place to stay. The room was presented to a very high standard; with a very comfortable bed, and exceptionally quiet. The service from every member of staff was very friendly and could not be faulted. The breakfast was good, as you would would expect at a hotel of this price bracket; I was at a conference in the attached centre, and the food standard and general service continued to the same standard throughout. I had a massage in the Spa Centre - 60 Euros for 45 minutes, good value for a very high quality experience - though it would appear to be a spa club used by the general public so your chance of getting a massage on the same day as you ask is pretty slim. My colleague was unimpressed to be charged to use the gym in the morning then again when he wanted to go back again in the afternoon (they eventually waived the second charge). The main downside for me is that the hotel is situated in a suburb without anything around to recommend it if you want a walk around (though there are a dozen restaurants within 200 metres - go out the entrance and walk to the left). Only 10-15 minutes to the town centre by taxi however, and 20 minutes to the airport.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Caroline T about Hotel Okura Amsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Okura Amsterdam

Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel
Address: Ferdinand Bolstraat 333, Amsterdam 1072 LH, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Amsterdam
#12 Luxury Hotels in Amsterdam
#14 Family Hotels in Amsterdam
#33 Romantic Hotels in Amsterdam
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Contemporary High-rise Hotel with a Dutch & Japanese flair located within walking distance of the RAI Convention Center. ... more   less 
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Hotel Okura Amsterdam
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