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“5 star?” 4 of 5 stars
Review of Hotel Okura Amsterdam

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Hotel Okura Amsterdam
5.0 of 5 Hotel   |   Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #20 of 345 Hotels in Amsterdam
uk
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“5 star?”
4 of 5 stars Reviewed March 23, 2012

booked through expedia last minute for 3 days. Much needed R+R. All good, lovely room, quiet, staff excellent. Very clean. Until.... the last morning, awoken at 8 am Damn! ( i never sleep in due to work)knock on the door daughter answered. Told her to put do not disturb sign. Awoken again at 9am maid. Did she not know how to read? First disruption was a note about window cleaning taking place that day!!!!!!!. Coudln't they have left the note the day before???? Second was the maid, the floor housekeeper supervisor was there outside the room with the maid when I went down for a smoke (who can sleep after being bothered by pounding on the door??) I asked her why we were disturbed when there was a do not disturb sign the poor maid chimed in to the supervisor 'you told me the room was empty'. This may sound petty but when you are paying over £100 at a supposedly 5 star hotel WHY!!!!!!!!also they did not refill coffee but told us to call room service 5 star uhh? No. 4 and a half maybe. beds are not very comfortable. but quiet neighborhood good security. Far away from the maddening crowds on a canal. easy acesss to town center on the 12 or 25 tram. Staff very polite excellent breakfast but not inexpensive or even reasonable but all in all 5 star food! I just wanted some sleep!!!!! Not my first time at this hotel good value for money. And they have a smoking room in the lobby so u dont have to brave the elements. Nice.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,224 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 23, 2012

Here on business, hotel has a WOW boutique factor. Surprised to see an Okura outside of Asia, but hospitality of Asian style was greatly appreciated. Staff was friendly and knowledgeable. Somewhat Four Season's like, but with CHARACTER and CHARM, not cookie cutter or stuffy. Will ONLY stay here for business AND leisure. Hope to be back soon!

Room Tip: ANY all rooms are just renovated!
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Top Contributor
61 reviews 61 reviews
52 hotel reviews
Reviews in 39 cities Reviews in 39 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 20, 2012

Nice hotel and close to the Rai if in Amsterdam on business, if you want to get to the central area its 2 trams, plenty of places to eat round about, the bar area is nice and but if expensive as is the restaurant.
My room was very nice, large corner situation over looking a canal
Would stay again if on business but not as a tourist.

  • Stayed December 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cannes, France
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 20, 2012

Everything was great, except constructions in the hotel and related bad smell in the bathroom.
There is no double door but it was very quiet still.
The food was very good too. People very nice, it's a five stars...

I've been invited to the top floors where you have the concierge floor, appartements are beautiful too.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2012 via mobile

The Okura is a great hotel. The rooms were big and clean and even had a tv in the bathroom!!
We were there for business so the hotels proximity to the RAI was great. The staff were all exceptionally friendly and helpful. We had no issues whatsoever!

  • Stayed March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tokyo
Top Contributor
130 reviews 130 reviews
58 hotel reviews
Reviews in 50 cities Reviews in 50 cities
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed March 9, 2012

I live in Tokyo and travel mostly in Asia. The level of service and hotel amenities are rarely matched in Europe or the US, but this hotel did it. The front desk and concierge staff are very helpful, the property clean and well-maintained, the rooms very comfortable, and the bathrooms proper. No shower-curtained tubs, rather all modern and spacious. Room service good, and not too overpriced. Response speed of housekeeping and room service was lightning quick. Breakfast each morning was just right with a variety of options beyond a continental, and the servers eternally cheerful and helpful. The neighborhood was quiet and residential, and the tram stop was only a 5 minute walk away, and riding the tram was one of the joys of being in Amsterdam. Yes, you could find hotels closer in to the city center, and they are charming, but they are dumpy and old in comparison to this hotel. The Okura seemed rather new. Cannot recommend highly enough. I've moved on to a new hotel in a different country in Europe, and I am sorely missing the Okura.

I booked directly with the hotel web site, and was able to get a discounted pre-paid room, as well as pre-paid Internet and breakfasts, all at good discounts. Most importantly, I opted for the 10 Euro per night upgrade to a junior suite, and got it!

My only two complaints: As a tourist, the very upscale and elite business clientele was a bit off-putting (talk about the 1%!). Also, the shower stalls always got water on the floors.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 3, 2012

This is a beautiful hotel and absolutely worthy of 5 stars. The room was amazing, spacious and luxurious, with an exceptional bathroom. There are several restaurants at the hotel, two of them have Michelin stars, but booking early in advance is necessary, so we did not get to try any of them. The location is good, with a tram stop about 200 meters away. The staff were welcoming and very service minded. I would absolutely recommend this hotel for a luxurious weekend in Amsterdam!

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Amsterdam

Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Amsterdam
#7 Spa Hotel in Amsterdam
#10 Romantic Hotel in Amsterdam
#12 Family Hotel in Amsterdam
#14 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Contemporary High-rise Hotel with a Dutch & Japanese flair located in the cozy neighborhood De Pijp and within walking distance of the RAI Convention Center. Hotel Okura Amsterdam facilitates four restaurants of which all have been awarded by Michelin. On the 23rd floor one can find two Michelin star Ciel Bleu Restaurant. On the ground floor, Teppanyaki Restaurant Sazanka is located, this restaurant has been awarded one Michelin star and here chefs prepare your dishes right in front of you on the hot griddle. Then, Yamazato Restaurant, awarded one Michelin star as well, serves the authentic Japanese kaiseki cuisine. And lastly, Serre Restaurant is inspired by Ciel Bleu and has received a Bib Gourmand by Michelin which awards the great price-quality relation. Furthermore, Hotel Okura Amsterdam facilitates Nagomi Spa & Health were guests can relax by means of treatments and workouts. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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