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“Great base for business trip for meeting at RAI - room 617” 4 of 5 stars
Review of Hotel Okura Amsterdam

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Hotel Okura Amsterdam
5.0 of 5 Hotel   |   Ferdinand Bolstraat 333, Amsterdam 1072 LH, The Netherlands   |  
Hotel amenities
Ranked #18 of 340 hotels in Amsterdam
NJ
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
50 helpful votes 50 helpful votes
“Great base for business trip for meeting at RAI - room 617”
4 of 5 stars Reviewed July 5, 2011

Stayed here for a business trip that was located at the RAI, which is about 10 minutes walk from the hotel. In between the RAI and the hotel are a number of good restaurants. The hotel was very nice and had a rooftop bar with outstanding views of the city at night. I would recommend that you request a corner room if that is possible. It is a little larger and it offers 2 views of the city rather than just one. I stayed in room 617. One down side was that there is an animal petting farm below, so if you sleep with the windows open, like I did, a rooster may wake you up early in the morning. They had a business center for printing and internet access. 15min internet for 5 euro. The staff were very friendly and I never had an issue with them during my 4 night stay.

The hotel is located on a quiet canal and is away from town. I walked from Dam square and it took me about 35 to 40 minutes to walk. It wasn't a big deal if you're not out of shape. The 25 rail line stop is about 5 minutes away from hotel and a 25 minute ride will put you in Dam square, which can be considered the center of downtown. 2.65 euro for an hour pass. You're about 10 minutes walk from the hotel to the Heineken brewery.

Room Tip: Ask for corner room as high as possible.
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  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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906 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Enschede, The Netherlands
1 review
4 of 5 stars Reviewed June 27, 2011

We had a great stay in the excecutive suite, the room was spacious, well decorated, and very conveniant. The beds where very nice.

The hotel staff was very polite and helpfull. There is a choise of four restaurants, so a tast for everyone. Also the breakfast was supurp.

At night a visite to the coctail/ champagne bar on the 23th floor is a must. The coctails where very good and the view breath taking.

Overall we had a very nice stay and will be visiting soon again.

Thanks for everythiing

  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed June 26, 2011

I should have realised when, on check in, I asked for a high floor and was told 'we don't have anything else at the rate you paid', that it wasn't going to be the best hotel experience. Full disclosure-the rate I paid was about GBP 300 per night, so hardly something for the front desk staff to sneer at.
As a female business traveller, one thing of paramount importance to me is a proper hair dryer. The Okura, believe it or not, still has the ghastly wall mounted wand monstrosities that waft lukewarm air but still manage to burn your hands-I haven't seen one of them in at least 10 years, and NEVER in what's held out to be a 5 star property.
Then there's the internet. Specifically the wireless internet, which the Okura has contracted out to Ibahn. 3 days, 7 phone calls (upwards of GBP 40 in mobile phone bills!)
and numerous charges to my Amex which have yet to be credited, and I had internet access for all of 30 minutes. And this is billed as a business hotel.
The room was fine, the bed was fine, the bath was fine, apart from the hair dryer. The air conditioning, unfortunately, didn't work properly, so, while some of my colleagues were complaining of being cold, my room was so hot and stuffy that it was impossible to sleep. Okura maintenance staff weren't up to the task of fixing it, and again, 'at the rate I'd paid' for the room, nothing else was available.
I can't remember the last time I had such uncaring staff, and such a poor experience.

Room Tip: Pay through the nose
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  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
washington
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2011

I stayed at the hotel for a 3 day/night business event. It was a 5 star experience. The rooms were spacious and beautifully outfitted. Luxury linens and toiletries were provided. A large marble bathroom had both a shower, with two choices of shower head,s and a separate soaking tub. The service and food in every restaurant and bar was top notch. We called the front desk with a minor plumbing problem and someone was repairing the issue within 5 mins. The front desk staff and the concierge were very professional and helpful. It is a short distance outside the central area of Amsterdam but it was still walking distance to all of the major museums and sites. There is also a tram stop outside of the hotel if you are not the walking type.
My only complaint was the wireless internet was unstable and my service was spotty. The technical support for the internet was a connection to a service in India which was not exactly "service". The business event may have overloaded the wireless internet capabilities.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 14, 2011

Came there very late and went on very early next morning.

I can only say, this Hotel is very nice and clean, had more than 3 restaurants.
We ate on one of these, its very expensive cause of the luxury.

Its 20min of walking distance to the Holland Casino and all the pubs, shopping etc.

Anyway, I loved it, the room was big and we got these exclusive rooms.
It was all free though, I would never pay for so much for a room, cause on vacation, you're not supposed to be in the room :D

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, ca
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2011

We got this hotel for $150/night on Priceline. As expected this is a nice hotel with well decorated, clean and quiet rooms. We passed on their 30€ breakfast and walked to a brood shop in the near by De Pjpe neighborhood for sweet rolls and coffee. If you don't need to be close to the city center this is a nice place to recover from jet lag.

Wifi was expensive here but there are Internet cafes and unsecured wifi in the area.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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The Hague, The Netherlands
1 review
4 of 5 stars Reviewed June 8, 2011

Wondrful hotel, outstanding staffing and wonderful service. Highly reccomended for leasure and business travel. Conferencing facilities of high standard accompanied with outstanding service!

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Okura Amsterdam

Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel
Address: Ferdinand Bolstraat 333, Amsterdam 1072 LH, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Amsterdam
#10 Family Hotel in Amsterdam
#11 Luxury Hotel in Amsterdam
#33 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Official Description (provided by the hotel):
Contemporary High-rise Hotel with a Dutch & Japanese flair located within walking distance of the RAI Convention Center. ... more   less 
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