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“Good hotel” 4 of 5 stars
Review of Mercure Hotel Amsterdam City

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Mercure Hotel Amsterdam City
4.0 of 5 Hotel   |   Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands   |  
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Ranked #120 of 345 hotels in Amsterdam
Padua, Italy
Top Contributor
96 reviews 96 reviews
68 hotel reviews
Reviews in 74 cities Reviews in 74 cities
32 helpful votes 32 helpful votes
“Good hotel”
4 of 5 stars Reviewed June 28, 2014

Good hotel located in a very convenient area. Easy parking. Breakfast expensive but good and plentiful. Honestly a good hotel that I would recommend to those who come to Amsterdam for business and with the car. The rooms are spacious and clean. Very quite sleaping and beautiful panorama from the top. In the globa sure postive.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review, 1 week ago
Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert van Vliet General Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Top Contributor
59 reviews 59 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 25, 2014

The hotel is fine, The rooms needs a little renovation, carpets were old, bed not very comfortable, clean room, Brekfast was nice. my biggest problem was that the location was really really bad. took 30 min to get to the city center. the walk to train or tram was on a dangerous highway. The hotel name is confusing - Amsterdam city, its not in the city at all.
next time i will pay a few more $$$ to be in the center.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2014

I´ve just stayed the weekend at Mercure Hotel Amsterdam City and it really was very great !!
We had a lovely and calm room, the breakfast was very good and the hotel stuff was incredibly kind and helpful =)
The hotel was renovated in January and everything was very new and extremely stylish =)
I can just recommend this hotel. It takes like 10 minutes to go to the city center ! It´s great so stop complaining ! ;)

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 20, 2014

Booked the hotel for business since close to the office. Very friendly and helpful staff, rooms were nice with modern design. Hotel has bikes for rent which makes it easier to get around in Amsterdam. All in all good experience and would recommend hotel.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review, 1 week ago
Dear sir/miss, we very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert van Vliet General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banchory, United Kingdom
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 19, 2014

Small amount of refurbishment going on but these things caused little if no disruption to clientele.
This hotel was booked for business and attendance at the Conference Centre. This is easily reached by train ride all of five minutes or a twenty minute walk. I used train to go into city centre which again was an easy ride of about 10-15 minutes, and made extremely easy by the help of the reception staff and the purchase of train ticket there too.
The hotel is modern, the rooms I think I can say the quietest I have stayed in for a long time, a little tight for space.
Good nights sleep. Bed firm, but on request an extra quilt was put on bed under sheet to give the feeling of a mattress topper which was great.
Small pod coffee maker in room and kettle which was great as more hotels seem to have removed these. Ironing board on request.
All in all I would happily recommend this Mercure Hotel and would return.

Room Tip: Room facing canal/river as opposite side faces road.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review, 1 week ago
Dear sir/miss, we very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert van Vliet General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb, Croatia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

Hotel was booked for me by business partner and proximity to their office was only positive thing about that trip.
Room had old, partially damaged furniture from seventies, bad was not comfortable (on some spots very hard on some very soft so I ended up sleeping in a hole).
Breakfast was OK, but problem was dozens of guest creating crowd so every breakfast started with 10 minutes of standing in line. Hotel is used as a meeting point for cruse lines and more that half of tables was reserved.
In total, when I visit Amsterdam next time I will try to avoid this hotel.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northwich, Cheshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 15, 2014

I had an enjoyable one night stop for business but my experience started terribly, waiting 20 minutes to check-in. The old adage 'you never get a second chance to make a first impression' rang true, and from then on the hotel was playing catch up. Yet, there is a lot that is good about The Mercure, Amsterdam City. It's easy to get to the centre of Amsterdam - a five minute walk to the metro stop and a direct metro (no. 51) to Central station. The bar was friendly if a tad expensive, and the breakfast was enjoyable. The rooms were fine for a business trip, with all the amenities that you might expect. So, get the check-in sorted, and I'll be back.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#30 Best Value Hotel in Amsterdam
#66 Luxury Hotel in Amsterdam
#68 Business Hotel in Amsterdam
#77 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Official Description (provided by the hotel):
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 
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Also Known As:
Mercure Amsterdam

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