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“Amsterdam Business Hotel” 5 of 5 stars
Review of Mercure Hotel Amsterdam City

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Mercure Hotel Amsterdam City
4.0 of 5 Hotel   |   Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands   |  
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Ranked #109 of 343 hotels in Amsterdam
Poole
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Amsterdam Business Hotel”
5 of 5 stars Reviewed June 17, 2013

Stayed here before and find it ideal for my business needs. Near to my client and not snagged by City traffic. Great pub/restaurant with a bit of atmosphere. Excellent rooms and free high speed internet. Recommended if you are on Business and want to avoid the centre.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this review, June 19, 2013
Dear Sir / Madam,

We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Robert van Vliet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Hamburg, Germany
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2013

This hotel is excellent and not too far from either the city centre or the RAI Exhibition centre. The staff were friendly and helpful. The bar/grill has a limited but good menu and the food was good. The bed was comfortable and the room a reasonable size. More importantly the WiFi was excellent and FREE. More hotel group could learn from that.

Room Tip: Most rooms have a view of the canal but it is better to request it, just in case
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this review, June 7, 2013
Dear Sir / Madam,

We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Robert van Vliet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 4, 2013

The hotel was a nice business hotel, located in a business park w/o easy access to publc transportation. Also, restaurants were a twenty minute walk away. The hotel restaurant was good and reasonably priced but the breakfast was 22+ Euros, much too expensived.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this review, June 7, 2013
Dear Sir / Madam,

First of all I would like to thank you for your feedback on Tripadvisor regarding your stay. Your feedback is very important to us as we try to improve our services every day.

We are getting a lot of positive feedback about the breakfast, especially about our wide range of products. Our breakfast price is according to the market prices.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

With the kindest regards,

Robert van Vliet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 30, 2013

I was with Mercure Amsterdam during a business trip at the same time as the UEFA final. The location is quite far from the city center - you can get there by tram (no.25 for 25 min) and then another 15 min by foot. The rooms are very small compared to other Mercure hotels I've been in, but they are clean and nice. The walls are very thin though, and I could hear my neighbor's alarm at 5 o'clock in the morning ... The breakfast was diverse and plenty, but since the hotel was full, it was a bit crowded and I had to wait to get something to eat. The lobby is nice and you can enjoy the evening having dinner or just a beer. Overall, I would say this hotel is not my first choice when I'll return to Amsterdam and I would recommend it only as an alternative.

Room Tip: rooms which are not facing the river - as there is a container yard and it makes a lot of noise all...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this review, June 7, 2013
Dear Sir / Madam,

First of all I would like to thank you for your feedback on Tripadvisor regarding your stay. Your feedback is very important to us as we try to improve our services every day.

It is correct that we are located just in the outskirts of Amsterdam, but in retrospect the public transportation is fairly close by and in walking distance. Next to that we offer our guests the possibility to rent bicycles and even a Vespa scooter.

I hope to welcome you again in the Mercure Hotel Amsterdam City.

With the kindest regards,

Robert van Vliet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2013

this hotel located just few min (15 ) from the center and comparing to other hotels that are closer to the center i think this one will give you the best value fo rthe $paid. The only bad thing is price paid for breakfast. My wife an di paid eur 50 for buffet breakfast which was not worth more than 20 eur in my opinion but we had no choice since there is no other place to eat around, however next day we just got on local train and went to eat @the center for half the price.

Room Tip: dont eat breakfast at hotel
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this review, June 7, 2013
Dear Sir / Madam,

First of all I would like to thank you for your feedback on Tripadvisor regarding your stay. Your feedback is very important to us as we try to improve our services every day.

We are getting a lot of positive feedback about the breakfast, especially about our wide range of products. Our breakfast price is according to the market prices.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

With the kindest regards,

Robert van Vliet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
1 review
5 of 5 stars Reviewed May 29, 2013

We stayed at Mercure Hotel Amsterdam City between 23rd and 26th May (3 nights). It was a great experience overall.

The rooms were excellent with a view of the Amstel River. Breakfast spread was very good. Cleanliness was very good. Our children has a separate room and they thoroughly enjoyed their stay.

The only negative was that it is a 10 minute walk from the Overamstel metro station

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this review, June 7, 2013
Dear Sir / Madam,

We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Robert van Vliet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 28, 2013

As other reviewer wrote before, the 45 euro breakfast is terrible. I booked 3 rooms (2 persons in a room and 1 person each in two rooms) for two nights through hotwire at about USD140 per room per night. When our checking out , the hotel charged 45 euro per room per night for breakfast. The hotel charged breakfast without consideration of the number of guests. I think 22.5 euro is ok for breakfast especially in Amsterdam, but 45 euro per person is too much. Be careful!!

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this review, June 7, 2013
Dear Sir / Madam,

First of all I would like to thank you for your feedback on Tripadvisor regarding your stay. Your feedback is very important to us as we try to improve our services every day.

Currently we are looking into your situation as it should never be possible to charge €45,- per guest per room. I can understand your frustration during check-out. We will do our utmost best to prevent future occurrence and please accept my sincerest apologies.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Robert van Vliet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#21 Best Value Hotel in Amsterdam
#60 Luxury Hotel in Amsterdam
#68 Business Hotel in Amsterdam
#77 Family Hotel in Amsterdam
#100 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Official Description (provided by the hotel):
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 
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Also Known As:
Mercure Amsterdam

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