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“Good Hotel” 4 of 5 stars
Review of Mercure Hotel Amsterdam City

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Mercure Hotel Amsterdam City
4.0 of 5 Hotel   |   Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands   |  
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Ranked #114 of 345 Hotels in Amsterdam
United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Good Hotel”
4 of 5 stars Reviewed April 27, 2008

Pro: The hotel is nice and clean. The staff was helpful. The breakfast was good, being an American I like a hot breakfast. The breakfast buffet had scrambled eggs, bacon, wonderful croissants, fresh squeezed orange juice, fresh fruit, and few other items. The breakfast buffet also had the typically European breakfast, cold meats and cheese, fish, bread, tea, coffee, and what you expect from an European breakfast. The metro stop about 10 min walk from the hotel(with a stroller). Go out the front door turn left. You can buy the tickets at the front desk.

Con: No where to eat around the hotel. It is located in an industrial area. Have breakfast at the hotel, but make sure you eat before returning to the hotel. The hotel restaurant is expense. I did find a small snack cafe across the bridge(turn right outside of the hotel and over the bridge) that was good, but other than that the only restaurant(which was recommended by the hotel staff) required reservations.

Overall: Good value, we got a special weekend rate that included the breakfast. It is on the outskirts of Amsterdam, but a short metro ride into the city. I would recommend doing a hop on and hop off canal bus in Amsterdam. Pick up Rick Steves travel guide for Amsterdam, it was very helpful. If you plan on seeing the Anne Frank house, do it an hour or 2 before it closes. The line during the day is really long, but we went about 90 minutes before it closed very few poeple in line, less than a 10 min wait.

  • Liked — Breakfast buffet
  • Disliked — No where to eat in the area, except the hotel
  • Stayed April 2008, traveled with family
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
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  • Norwegian first
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English first
Athens-Greece
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 26, 2008

We stayed at the hotel for 4 days. The room was very good and clean and the staff very friendly and helpful in every way, the breakfast boufet was not very big but it was clean and tasty. The only problem with this hotel is that its far from city center. The nearest station is walking 15 minutes and tacking the tram for 20 minutes to get to the city center (Dam square or Central Station). Otherwise everything was great from

  • Stayed March 2008, traveled with friends
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Top Contributor
132 reviews 132 reviews
105 hotel reviews
Reviews in 118 cities Reviews in 118 cities
364 helpful votes 364 helpful votes
3 of 5 stars Reviewed July 8, 2007

This was our first hotel on the Globus Tour (Scenic Delights). We arrived early in the morning and our room was not ready, but the hotel stored our luggage in a locked room behind the desk.

The hotel is quite a distance outside of the city. There is a tram that you can take into the city that has a stop about a 5 minute walk from the hotel. (You can buy tram tickets at the hotel desk or on the tram.) It is about a 10-15 minute ride on the tram to the main square in Amsterdam.

Coming from the USA, the size of the room was a shocker. It was about half the size of an average hotel room in the USA.

We had a buffet dinner at the hotel, compliments of our tour. It was ok. We were expecting something more "Dutch" or local. The food was very generic, you could have eaten it in any country.

We also had the breakfast buffet, compliments of our tour. It was a good variety.

  • Liked — cleanliness
  • Disliked — distance from the city center
  • Stayed June 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
142 reviews 142 reviews
49 hotel reviews
Reviews in 37 cities Reviews in 37 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 29, 2007

My boyfriend & I stayed at this hotel over the bank holiday weekend following the great reviews this property has received. We live in London and love walking so therefore did not think its location away from the centre to be of concern. The room was quiet, clean with good quality toilettries, the breakfast was very good (a lot to choose from). However t the hotel staff, both at breakfast room and reception were almost indiferent to their guests and were not able to cope with basic demands such as the provision of hot water for making tea. Another disappointment was the "Fitness Centre" - a small room with 3 fitness machines badly serviced and a broken table football. Next time we will stay somewhere else,

  • Liked — bedroom and breakfast
  • Disliked — fitness room & reception staff
  • Stayed May 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidenhead
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 4, 2007

I stayed on the 11th floor - the air conditioning worked but did not cool down the room enough so was a bit dissapointed. This is a good business hotel - restaurant and bar are expensive. Hotel is a way from town so a taxi costs 12 to 15 Euros into town. Staff were friendly though and there were no problems or suprises.

  • Liked — the staff
  • Disliked — hot room
  • Stayed May 2007, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire, UK.
Top Contributor
87 reviews 87 reviews
64 hotel reviews
Reviews in 63 cities Reviews in 63 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed March 12, 2007

I stayed in this hotel with 12 university students. We were put on a floor on our own (which meant that they couldn't disturb anyone!) The accommodation was very good and beat the usual backpacking accommodation I have used before in Amsterdam.

Breakfast was fine and fresh.

The drinks were expensive but the food was good quality.

  • Liked — Good quality rooms for the price
  • Disliked — Drinks were expensive.
  • Stayed March 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
210 helpful votes 210 helpful votes
3 of 5 stars Reviewed September 12, 2006

Had a standard room, a nice view of the Amstel and the Amsterdam ArenA. It's a brief walk to the tram line, about a 15-20 minute walk to the RAI. Room was nothing special. I was hoping for a large bed, but just two twin-size beds shoved together. Shower was good, very strong water pressure, although I did overhear some people complaining that their rooms had no water pressure.
Breakfast was lacking, just scrambled eggs and breads basically - not much variety.
Staff was all very friendly.
Can be difficult to get a taxi here.
Overall, I would stay here again if I needed to but certainly wouldn't go out of my way for it. It is nothing special. Definitely not a tourist hotel.

  • Liked — Service was friendly
  • Disliked — Location is not interesting
  • Stayed September 2006, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#28 Best Value Hotel in Amsterdam
#59 Business Hotel in Amsterdam
#65 Luxury Hotel in Amsterdam
#68 Family Hotel in Amsterdam
#109 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Official Description (provided by the hotel):
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 
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Also Known As:
Mercure Amsterdam

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