We recently stayed at the hotel for 5 nights and this included Kings Day. The reception staff were at all times helpful and interested. The room was a more than adequate in size. It was perfectly cleaned each day. Shower and bed both good. Ideally located if you are arriving by train. Just about 7 minutes walk from the train station. Located right near the tram stop. There are a number of reasonable restaurants nearby and it is in walking distance of Dam Square.
Our stay there went very smoothly.