The most ultimate unpolite and non professional behaviour at the hotel by the staff (even the "week end" manager Peter)
I had agreed a late check out 2 days earlier, but I was woken up at 11. and asked to leave the facility immediately. The hotel was fully booked.
No one the staff were not able to handle this kind of mess. The 4 star hotel can not afford to have that poor staff! Maybe in Holland they do...
The facility was average level and the location good.
The breakfast was 2 star level with a price of 16€.
During 4 nights stay, they cleaned just once...
Simply I must forward my deepest sorry to the hotel owners. Look and watch what kind of staff you have in charge of your business!!!
During the second day of my stay there were a strong smell of weed on the first floor corridor... No wonder, it is Amsterdam!
The rooms were small like they are always in AMS. The toilet/shower combination was terrible. I mean a 4 star hotel has a guest room shower which wets all the toilet and the toilet door so the water flows to the room.
Lunch and dinner service was an average tourist class in guite a nice street restaurant.
- Official Description (provided by the hotel):
- Great central location, affordable rates, clean & comfortable rooms and friendly & attentive hospitality. In an amazing location, just off Dam Square and right in the middle of Amsterdam's city center, you'll find Hotel Amsterdam De Roode Leeuw. This is where you want to stay if you're coming to Amsterdam. Sure, you can find fancier 4 star hotels in Amsterdam, but what we may lack in glitz we more than make up for in authentic friendliness and true hospitality. All of our bathrooms are all new, and our rooms are comfortable, well maintained, and always spotlessly clean. ... more less
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- Also Known As:
- De Roode Leeuw Amsterdam
- Hotel Amsterdam De Roode Leeuw