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“One of the Best if not THE Best in Amsterdam” 5 of 5 stars
Review of Hotel Amsterdam - De Roode Leeuw

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Hotel Amsterdam - De Roode Leeuw
4.0 of 5 Hotel   |   Damrak 93 - 94, 1012 LP Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #107 of 344 Hotels in Amsterdam
Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“One of the Best if not THE Best in Amsterdam”
5 of 5 stars Reviewed August 19, 2013

This Hotel is perfectly located at the Dam Square, in the heart of Amsterdam City. In simple words...the Hotel is perfectly located down the Damrak street in front of Dam square. Less than 10 minutes walking from Amsterdam Central Station and surrounded by everything you might need (restaurants, supermarkets, coffee-shops, souvenir shops, etc...).

The Hotel is very well furnished, staff are very friendly and professional. We were offered (from my point of view) one of the best rooms in the hotel, very spacious, clean and neat, with a wide balcony and facing the street. Noise is never a problem as my wife and I had good sleeps every night....I would always request to be checked in that same room every time i visit Amsterdam.

The hotel is zero minutes walking from the Dam Square and Madame Tussaud's museum, 5 minutes walking to the red light district, 10 minutes to Amsterdam Central Station, first stop for the Hop-on Hop-off bus, Amsterdam Dungeon and other surrounding attractions, 15 minutes walking till Rembrandtplein and other hotspots.....

We checked in for three nights, left to Spain, then came back for one more night where they gave us a different room on the first floor as well. Although that room had no balcony, and no street view, yet the room was very spacious, well furnished and we loved it.

I would definitely and highly recommend this Hotel to anyone travelling to Amsterdam. Its value for money is unbeatable and we felt we paid each cent in place. for me personally, I would love to stay in this hotel every time I visit the city.

Finally, I would like to personally recognize and thank Mr. Aart Van Der Sluis who took care of everything in a professional manner and made our stay and experience unforgettable. I didn't have the chance to meet him in person, but would love to invite him for dinner at my next stay at Hotel Amsterdam De Roode Leeuw.

Room Tip: Ask for a room facing the Damrak Street
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 20, 2013
Frontline people in a hotel are important but also the staff working behind the scenes and I appreciate that you mentioned our "invisible" Revenue Manager, Aart, who is not only trying to give the hotel a good revenue but also to make sure that our guests get value for their money.
With our 79 rooms we are a relatively small property and that gives us the possibility to take care of our guests within our limits (some small rooms). We hope that we can welcome you soon again and make sure that Aart will come out of the office to meet you.
Looking forward to seeing you again
With best regards
Rene R.F. Wildeman, General Manager
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564 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed August 18, 2013 via mobile

I stayed in the hotel for 4 worse nughts in my life that I ever faced staff of a hotel like this unhelpfull and unfriendly moreiver they did not respect their customers and even the manager called Lozem. Further more they charge 15euro per person for the break fast buffet which is worth nothing only cheese and eggs. I surprised when I saw a certificate from your website given to this bad hotel.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 19, 2013
This is the first customer review out of 496 complaining about our much praised Front-Office staff (see previous reviews). I use to take reviews very seriously and aplogize when we did not meet the expectations of our guests. In this case I will NOT apologize. In fact my staff had informed me already about the problems encountered when asking you for a deposit and your rude and disrespectufl behaviour with both Housekeeping as Front-office staff. Our staff treats customers with respect and politness and expects to be treated the same way.
As to the breakfast buffet where you only saw eggs and cheese, you probably overlooked scrambled eggs, bacon, ham, meat, preservatives, yoghourt,muesli, conrflakes, fruit salad, fresh fruit and a large choice of bread amongst others.
Yours sincerely
René R.F. Wildeman, General Manager.
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Milan, Italy
Top Contributor
61 reviews 61 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 14, 2013

Very close to the center (a few metres from Dam square) and also to Central Station, that you can easily reach walking. The room was clean and recently restyled even if a bit small. The bed and the other furniture were new. In the night it was extremely silent. Staff kind and polite.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

Leaving Centraal Station and walking down the Damrak past the food outlets and souvenir shops, you think the worst, then just before Dam Square you arrive at the hotel - an oasis of quality. The rooms are compact, but air-conditioned and in excellent order. Any problem you bring to the attention of the staff will be resolved efficiently. The bathroom is a wet room - compact but with all facilities, including hair dryer. There is a minibar (with room to add your own purchases) and a handy safe for your pounds and passport. Location couldn't be more central, whatever your interest in the city.
There is no smoking allowed and no pets allowed at present, but they may bow to pressure - let's hope not as pet-free hotels are getting harder to find. It's nice using a bed knowing no hairy dog has been sleeping on it.

Room Tip: All rooms are quiet, despite the on-street location.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 13, 2013
Hygiene is very important for us and therefor smoking and pets are not allowed. We shall not bow to any pressure as smoking is banned in all hotels in the Netherland by law. We used an escape for some time but as from January 1st this year we deceided to make the complete hotel non-smoking.
I was happy to learn that you enjoyed your stay with us and that the staff did their utmost to make your stay an enjoyable one.
We hope to welcome you again
Yours sincerely
Rene R.F. Wildeman, General Manager
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Menstrup
1 review
5 of 5 stars Reviewed August 6, 2013

We had an excellent stay at this hotel. Our superior room had a view over Damrak and Dam square and was very quiet because of the double glass windows. The room was very clean and seemed to have been renovated recently. Wifi was free opf charge and the room had many outlets for electricity so we had no problem to charge our phones and tablets.
The hotel is within walking distance from Central Station and all major points of interest are nearby. The staff was extremely helpful and gave us many suggestions for our excursions.
The hotel has a very good restaurant serving Dutch specialties and also breakfast buffet style was served there. We will certainly be back in the future

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 13, 2013
It was with pleasure that we learned that you enjoyed your stay with us. Friendly staff is sometimes more important than a nice room and we are happy to receive many compliments on the behaviour of the staff. It is correct that our rooms were renovated recently and you can enjoy Free Wifi throughout the property.
We are looking forward to your next visit
Yours sincerely
René R.F. Wildeman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Amsterdam - De Roode Leeuw

Address: Damrak 93 - 94, 1012 LP Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#59 Luxury Hotel in Amsterdam
#76 Family Hotel in Amsterdam
#99 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Amsterdam - De Roode Leeuw 4*
Number of rooms: 79
Official Description (provided by the hotel):
Great central location, affordable rates, clean & comfortable rooms and friendly & attentive hospitality. In an amazing location, just off Dam Square and right in the middle of Amsterdam's city center, you'll find Hotel Amsterdam De Roode Leeuw. This is where you want to stay if you're coming to Amsterdam. Sure, you can find fancier 4 star hotels in Amsterdam, but what we may lack in glitz we more than make up for in authentic friendliness and true hospitality. All of our bathrooms are all new, and our rooms are comfortable, well maintained, and always spotlessly clean. ... more   less 
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Also Known As:
De Roode Leeuw Amsterdam
Hotel Amsterdam De Roode Leeuw

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