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“Very close to the center and comfortable” 4 of 5 stars
Review of Hotel Amsterdam - De Roode Leeuw

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Hotel Amsterdam - De Roode Leeuw
4.0 of 5 Hotel   |   Damrak 93 - 94, 1012 LP Amsterdam, The Netherlands (Dam Square)   |  
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Hotel amenities
Ranked #104 of 343 hotels in Amsterdam
Milan, Italy
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Very close to the center and comfortable”
4 of 5 stars Reviewed August 14, 2013

Very close to the center (a few metres from Dam square) and also to Central Station, that you can easily reach walking. The room was clean and recently restyled even if a bit small. The bed and the other furniture were new. In the night it was extremely silent. Staff kind and polite.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Lincoln, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

Leaving Centraal Station and walking down the Damrak past the food outlets and souvenir shops, you think the worst, then just before Dam Square you arrive at the hotel - an oasis of quality. The rooms are compact, but air-conditioned and in excellent order. Any problem you bring to the attention of the staff will be resolved efficiently. The bathroom is a wet room - compact but with all facilities, including hair dryer. There is a minibar (with room to add your own purchases) and a handy safe for your pounds and passport. Location couldn't be more central, whatever your interest in the city.
There is no smoking allowed and no pets allowed at present, but they may bow to pressure - let's hope not as pet-free hotels are getting harder to find. It's nice using a bed knowing no hairy dog has been sleeping on it.

Room Tip: All rooms are quiet, despite the on-street location.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 13, 2013
Hygiene is very important for us and therefor smoking and pets are not allowed. We shall not bow to any pressure as smoking is banned in all hotels in the Netherland by law. We used an escape for some time but as from January 1st this year we deceided to make the complete hotel non-smoking.
I was happy to learn that you enjoyed your stay with us and that the staff did their utmost to make your stay an enjoyable one.
We hope to welcome you again
Yours sincerely
Rene R.F. Wildeman, General Manager
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Menstrup
1 review
5 of 5 stars Reviewed August 6, 2013

We had an excellent stay at this hotel. Our superior room had a view over Damrak and Dam square and was very quiet because of the double glass windows. The room was very clean and seemed to have been renovated recently. Wifi was free opf charge and the room had many outlets for electricity so we had no problem to charge our phones and tablets.
The hotel is within walking distance from Central Station and all major points of interest are nearby. The staff was extremely helpful and gave us many suggestions for our excursions.
The hotel has a very good restaurant serving Dutch specialties and also breakfast buffet style was served there. We will certainly be back in the future

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 13, 2013
It was with pleasure that we learned that you enjoyed your stay with us. Friendly staff is sometimes more important than a nice room and we are happy to receive many compliments on the behaviour of the staff. It is correct that our rooms were renovated recently and you can enjoy Free Wifi throughout the property.
We are looking forward to your next visit
Yours sincerely
René R.F. Wildeman, General Manager
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Tennessee
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 31, 2013

Stayed at this hotel in April 2012. Great location being very central to organized tours, all the sights and access to transportation. Unlike almost all hotels in Amsterdam - this hotel does have a couple of smoking rooms. The smoking rooms are small with the world's smallest bathroom. However, they are comfortable - just extremely compact. The regular rooms and suites are much more spacious with large (sometimes 2) bathrooms. The staff is very helpful and courteous. The restaurant in the hotel has a delicious breakfast buffet and wonderful dinners.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 13, 2013
I am sorry to disappoint you but we do not have any rooms for smokers anymore. It became too difficult to operate this kind of rooms. Sometimes we were obliged to designate a smoking room to a non-smoker which gave many complaints.
This does not mean that the bathroom became bigger. In fact every room has a different size of bathroom; sometimes small sometimes large. This is the prize to pay or maybe the charm of a 102 years old hotel. I was pleased to learn that you enjoyed your stay and hope to welcome you again. I am sorry that you can not smoke inside the building but by smoking in front of the hotel you can watch an interesting crowd passing by.
We hope to welcome you again
With best regards
René R.F. Wildeman, General Manager
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 26, 2013

I recently stayed at the Hotel Amsterdam for 3 nights. Fabulous place. I stayed in room 103, right over top of the main entrance. Did not find it noisy at all being that the windows and balcony doors are double paned,, besides the veiw was spectacular. The room was exceptionaly clean, extremely comfortable for 1, and the heated floors in the rather large bathroom only added to the the rooms charm. The hotel staff was very freindly, helpful, and seemed eager to make my stay memorable. The hotel is in the perfect location if your a first time traveller to Amsterdam. It took me less than ten minutes to walk, with big suitcase, from the central train station to the hotel. Everything is easly accessed by either walking or catching public transit which is right out front of the hotel,,very convenient. I would highly recomend this hotel to anyone visiting Amsterdam.

Room Tip: I stayed in room 103 which is located right above the main enterance. If you were to open up the doo...
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, August 13, 2013
It was great that you have enjoyed your first visit to Amsterdam and that you did not regret that you selected our property. Indeed, even our front rooms are quiet. As to the heated floor in the bathroom, only some bathrooms have this kind of heating because they can be cold in winter.
As we are within walking distance of Amsterdam Central station, our guests can save some expensive taxi fares by taking the train from the airport to Amsterdam Central. The ride only taxes 16 minutes.
We hope to see you again in the future
Yours sincerely
Rene R.F. Wildeman, General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed July 23, 2013 via mobile

Me and my husband currently stayed here... Overall we did not enjoy our experience. We were woken up everyday by the music underneath us(don't stay on the first floor if you want to sleep in at all) not very relaxing. When we called to complain they didn't have any other rooms available.. And it was left as that.. My husband forgot 2 very expensive jackets in the room. We called the following day and sent emails, they said they were going to call us back which they never did.. We called again and again still, they said we can't find them, and then questioning him if he left them there; which of coarse we did. We asked to speak with the manager, and again he was supposed to call us back..NEVER DID.. It's funny how two extremely expensive jackets just go missing with in hours.. I'm extremely disappointed by the lack of customer service at this hotel.. I'm mean not even a phone call or email nor a sorry. I have forgotten things in other hotels, and they have done everything in there power to return them to us. Overall not a good experience I would highly recommend staying at another hotel..

  • Stayed July 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, July 24, 2013
One could get the impression of your review that we do not care about our customers which is completely false. We have informed you several times that no jackets were found in your room and I have personally send you an e-mail (of which I have a copy) that no jackets were found. We have investigated this matter thoroughly and do not like your suggestion that our staff could have stolen it.
Both the Room attendant who cleaned your room as the Executive Housekeeper are longtime employees who we fully trust. They did not find any jackets in your room when cleaning it after your departure nor when checking your room. So the case for us is closed. We are astonished that you did not miss the jackets when packing your luggage if they were so expensive.
Yours sincerely
Rene R.F. Wildeman, General Manager
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Hereford, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2013

I took my daughter to Amsterdam for her birthday and stayed at the Hotel Amsterdam - De Roode Leeuw. It was in a perfect location,the rooms were clean and well proportioned. The staff were all very friendly and helpful. Although the tram stops were just a step away there was no noise, we both had excellent nights sleep. Dam square is almost outside the door, the breakfast was very good. I would recommend this hotel and will go there again.

Room Tip: We asked for a quiet room and were obliged
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this review, July 24, 2013
We were pleased to learn that your daughter and yourself had a pleasant experience when visiting our hotel. We hope to welcome you again in the future on the occasion of a next anniversary or even without any special reason, just to enjoy our city.
We look forward to your next visit
With best regards
René R.F. Wildeman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Amsterdam - De Roode Leeuw

Address: Damrak 93 - 94, 1012 LP Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#59 Luxury Hotel in Amsterdam
#62 Family Hotel in Amsterdam
#92 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Amsterdam - De Roode Leeuw 4*
Official Description (provided by the hotel):
Great central location, affordable rates, clean & comfortable rooms and friendly & attentive hospitality. In an amazing location, just off Dam Square and right in the middle of Amsterdam's city center, you'll find Hotel Amsterdam De Roode Leeuw. This is where you want to stay if you're coming to Amsterdam. Sure, you can find fancier 4 star hotels in Amsterdam, but what we may lack in glitz we more than make up for in authentic friendliness and true hospitality. All of our bathrooms are all new, and our rooms are comfortable, well maintained, and always spotlessly clean. ... more   less 
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Also Known As:
De Roode Leeuw Amsterdam
Hotel Amsterdam De Roode Leeuw

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