I stayed at this hotel for my Birthday, along with my wife and 4 friends.
The Hotel has a perfect location, being 5 minutes walk from Central Station and the boat trips, and if you would like to see the Red Light District, that is on the opposite side of Damrak, again only a short walk.
The rooms are spacious, clean and have everything you need to make your stay enjoyable, eg... hairdryer, iron/board, mini-bar, sat tv, gowns and slippers.
The staff are very friendly
Visit the old bars down the narrow streets for excellent beer and food, all at better value for money, it is like any big city, people are out to make money from tourists.
If i had to whinge about something, it would have to be the whingeing Americans to which this Hotel is accustomed to.
Read the reports on this site and all the negatives come from over the pond, dont let these put you off, as you should know everything is bigger and better in the USA.
Enjoy

Just got back from Amsterdam & stayed at this hotel. Room definately not worth 300 euros per night, exceptionally poor value for money. Room was nothing special despite being upgraded to one of the newly refurbished rooms. Hotel supposed to be a 5 star but in reality should only be a 3 / 4 star. No pool which is a 5 star must. Hallways are ugly brick and dimly lit. GOOD news room was very clean and good location but BAD news all the hidden charges e.g. when we arrived to get in not only did we have to pay up front but was also asked for 50 euros per night deposit.

Would definately not recommend this hotel. Staff very rude expected tips for even the simplist of requests.

It was our first trip to mainland europe we loved this hotel. Great location, friend staff, lots of comfort, and very clean. I recommend this to any one traveling to Amsterdam!

This hotel is nothing spectacular....even by overpriced European hotel standards. The room was small and few of the rooms, if any, have a view of anything. My room was also ridiculously far from the elevator and the only route was a series of winding hallways, which made you think twice about leaving the room. I was happy to get 2 free Heineken's as a gift for Platinum members. However, during my stay I drank the other Heineken's in the mini-bar and they were not replaced throughout the remaining 3 nights of my stay. Additionally, there is only one entrance/exit from the hotel. At night, they lock the front door. Instead of a key swipe system, you must buzz the front desk and wait for them to buzz you in.....they were not particularly quick with the buzzer. Overall, the location was good but the other parts of the hotel were average to below average.