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“Deceived” 3 of 5 stars
Review of Renaissance Amsterdam Hotel

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Renaissance Amsterdam Hotel
5.0 of 5 Hotel   |   Kattengat 1, 1012 SZ Amsterdam, The Netherlands   |  
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Ranked #57 of 345 Hotels in Amsterdam
New Jersey
Top Contributor
84 reviews 84 reviews
13 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
“Deceived”
3 of 5 stars Reviewed August 23, 2010

Rooms are MUCH smaller than advertised. I have a walk in closet at home that is bigger than our "Deluxe" room. Thank God I didn't get a standard. Stayed a night pre and post cruise, two people with total of three suitcases. Barely fit both of us and suitcases! Hotel is a long 15 minutes walk from Central Station. Longer if you have a few suitcases. And it's not a straight shot. Hard to find if you're unfamiliar with the city. Front desk and "concierge" (a bellhop behind the desk) were not knowledgeable. All directions were "two canals over and 10 minute walk". There are plenty of choices in Amsterdam, try another one!

  • Stayed August 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2010

Overall recommendation

The Renaissance Amsterdam is a full-service hotel with modern amenities and a convenient location for transportation and activities. This historic centrally located property inherits Amsterdam’s unique character, including the local charm and quirks. It is an excellent hotel for business and leisure, but may not be the best option for travelers on a budget.


Getting in and out

The Renaissance Amsterdam is located a few blocks from the railway station, with regular and reliable connections to Schiphol Airport. Taxis to the airport are also available for approximately 50 Euro. However, parking near the hotel is costly.

My first time finding the hotel, I got lost. The lobby entrance is tucked around the corner from the main road leading from the train station, so be sure to consult a map prior to arrival. After you actually get inside, check-in with the staff is casual and efficient. However, the lobby is small and awkwardly shaped with steps and ledges, and if you have mobility issues or lots of luggage, then ask for assistance from a bell hop.


Bedroom and Bathroom

The Renaissance Amsterdam has stylish, uniquely designed guest rooms that are carved into a building with historic architectural detail. This atmosphere is charming, but occasionally constraining. Louder guests can sometimes be heard from adjacent rooms, and guestrooms on the top floor have angled ceilings. Request a lower floor if this is a problem.

I was pleased to find a large-screen LCD TV, an iPod dock, and a digital safe in each room. Some upgraded rooms also offer sitting area or couch, which is a great for relaxing with a few drinks. Internet access is available at an extra charge.

The en-suite bathrooms are sleek and modern with chrome dark wood vanities, white surfaces, and chrome fixtures. On my first visit, I was pleasantly surprised with a walk-in-shower, but disappointed when I had to call maintenance to come and unplug the drain. Also, if you are traveling with kids, be sure to request a room with a bath tub when booking or checking-in. Otherwise, you might need to use one of Amsterdam’s “sparkling” canals.


Food, Drink, and Amenities

The Renaissance Amsterdam’s surrounding neighborhood offers museums, restaurants, and shopping that attract a mixture of crowds during the day and night. Umbrellas are offered at the lobby entrance, which is convenient during one of Amsterdam’s frequent and heavy downpours. The concierge desk did recommend ticket and transportation options, but did not appear to be a dedicated expert. For a great meal, check out the Turkish restaurant across the street.

The hotel also offers a variety of in-house eating and drinking options, including a full-service restaurant, a pub/bar, and a club lounge. The squid-ink pasta at the Mediterranean restaurant was tasty and attractively presented, and and each dish features a wine suggestion. The pub was dark and cozy, with an attractive selection of light meals and snacks. I tried the burger with fries, which was excellent. Opening times for both options seemed strange, so plan ahead.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rome, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 15, 2010

This hotel is just flawless! Everybody was nice and kind, breakfast is delicious as well as food and drinks in the concierge lounge. It's located in the center and you are a few steps away from anything you want. When back in Amsterdam, I will definitely stay there again, no doubt!

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2010 via mobile

We don't have support when we ask some help to concierge and we need to go to train station...there we wanting for about 2 hours...this was terrible!!

  • Stayed August 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Québec, Canada
Top Contributor
171 reviews 171 reviews
47 hotel reviews
Reviews in 69 cities Reviews in 69 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed August 1, 2010

Stayed at the Renaissance hotel one night would have gladly stayed on for one week!Great quiet location at 10 min walk from central station wich is central location. Near good restaurants, tramway, canals and all. Renanissance hotel is style modern boutique hotel, nice practical furniture, desk for lab top, mini-bar, internet, ergonomic chair, 2 small comfy chairs for relaxing, best bed I ever had, great mattress like i imagine a clowd would be ;) Staff also very friendly and very good helpful concierge. would definetely go back or recommend this one! Located in quiet street nice heaven in busy party town. The only down side is the carpet everywhere not to clean so bring your thongs. Enjoy this hotel as well as the lovely sight seeing in Amsterdam.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2010

We picked this hotel for a short break with friends because of it's situation and the description on the internet.
I'm fussy when it comes to comfy beds and a decent shower. This hotel had both of those, and more. Great location, only 3-5 mins walk from the Centraal Station, in the middle of everything but amazingly peaceful at night, Comfy enormous bed, huge, air conditioned room and spotless bathroom, good shower too. My only teeny gripe would be that there were no tea/coffee facilities in the room, but they tend not to do that in Europe, and it wasn't a problem as we went out for breakfast in one of the many nearby canalside cafes, so don't let that influence your choice. It did have a minibar and fridge though.
We had a late flight on the day of departure and they let us store our luggage after checking out to collect later, as it was so close to the station, so it didn't spoil our last day either.
Lovely hotel, lovely situation, would definitely go back.

  • Stayed July 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stafford
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 29, 2010

We enjoyed our stay in Amsterdam however this hotel failed to help us when the air conditioning unit broke down. We were not offered a room change and had to stay in a very hot and stuffy room. The following morning we were promised that an engineer would visit the room and mend the air con unit that day. We returned to find the window open and the ac unit still not working, we later discovered that this is a common fault in the hotel, thanks to a helpful security guard. We complained once again, and were finally offered a room change which we took.
Unfortunately to compound issues, we have now realised that the hotel has charged us a significant amount a week and half later for no apparent reason. We are very disappointed and feel that this whole experience has been a nightmare. Avoid!

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Amsterdam Hotel

Address: Kattengat 1, 1012 SZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#36 Luxury Hotel in Amsterdam
#37 Family Hotel in Amsterdam
#39 Business Hotel in Amsterdam
#53 Romantic Hotel in Amsterdam
#57 Spa Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Renaissance Amsterdam Hotel 5*
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Also Known As:
Amsterdam Renaissance

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