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“Good hotel, seriously over priced and rather underwhelming” 4 of 5 stars
Review of Renaissance Amsterdam Hotel

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Renaissance Amsterdam Hotel
5.0 of 5 Hotel   |   Kattengat 1, 1012 SZ Amsterdam, The Netherlands   |  
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Ranked #67 of 345 Hotels in Amsterdam
Belfast, United Kingdom
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
“Good hotel, seriously over priced and rather underwhelming”
4 of 5 stars Reviewed September 22, 2013

Stayed here last weekend ( September 2013 ) we had booked a club level room but on check in got moved to a family room. First impressions of the hallways to our room reminded you of being on a cruise ship with the low ceilings. The room was clean and relatively spacious but rather underwhelming and sparsely furnished. For a 5 star hotel we were disappointed to have to step into the bath to shower when the bathroom had adequate room to fit a separate shower. Poor quality toilet paper is a serious disappointment for any five star accommodation and to round it off when we asked for fresh milk for tea to be sent up to the room we were charged 3 euro. Good location, nice foyer and bar but our trip proved very expensive for what we got. Will we go back? Probably not. At 500 euro for one nights stay we expected a hell of a lot more for our money. Sorry guys but could have got better for a lot less.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,863 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
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Minneapolis, Minnesota
Top Contributor
70 reviews 70 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 22, 2013

I am a silver elite Marriott Rewards person who recently stayed in very fine Marriotts in Amsterdam, Berlin, and St. Petersburg. This hotel has some very fine common areas. A nice bar. If you are interested in the harbor, the Red Light district, and Anne Frank house, you'll want to stay here. If not, I'd stay at the Marriott, which, IMHO, was a better hotel, better value and better location for the great museums. Our room, #403, was miniscule compared to the other hotels we stayed in this trip. The room is poorly organized, and you cannot see the Tv from a chair. This is not a room with a view, unless you like looking at a brick wall, four feet away from your window. Breakfast was not included with our room. My wife had breakfast for "only" 29 Euros plus VAT. Ridiculous. We paid for our room; our friends used points and got a suite. ???

Room Tip: Do not get any room ending in 03..room #403 was pretty ordinary/ Motel 6 does better.
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Norfolk, Virginia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 21, 2013

From the moment we entered the hotel we knew we were in the right place...The staff was extremely friendly and very helpful...The assigned room was just beautiful...Clean and comfortable...The complimentary breakfast was fabulous...In addition, the servers were very pleasant...We were at club lounge level and found it to be a wonderful place to relax and enjoy a snack...The hotel is in a great location...We were within walking distance of wonderful restaurants, shopping and the canal cruise...This was a totally satisfying experience...If and when we return to Amsterdam, the Renaissance will be our home away from home...

Room Tip: Ask at the desk upon arrival...They are really very cooperative...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maryland USA
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 19, 2013

We chose this hotel because with a Marriott you usually get consistency. Close to the center of town but not necessarily a clean area. The hotel service was not good. The room a bit dirty. Pay for Wi-fi and breakfast on top of it all. We were not impressed. An average hotel experience at best.

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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St. Petersburg, Florida
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 18, 2013

We stayed for one night before embarking on a cruise and were totally satisfied with our experience. We were able to check in by 9:30 a.m. after an overnight flight from the US, and enjoyed the Club Level breakfast before setting out to see the city. With the proximity to the canal boats and Central Station it is a great spot. While frequented by flight crews and business people it put us exactly where we wanted to be to explore before leaving late morning the next day. A front office manager offered us assistance as we walked through the lobby, and we asked to see the Koepelkerk, now their conference center. He took the time to take us through via the connecting passageway and shared his enthusiasm for working at the property. Even though a bit more than we ususally pay at a Marriott property, well worth it for the convenience and reliability.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Altos, California
Top Contributor
100 reviews 100 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 18, 2013

Wonderful hotel in a great location of Amsterdam - a quick 10 minute walk and you are at one of the canals.
Great amenities and a great afternoon snack/breakfast buffet if you get club lounge level - only complaint is we only found out about the fact we had access to this the next afternoon.
The other only other complaint is Housekeeping starts before 9 am and was very loud in the hallway - talking, vacumning, etc., - not used to this in other nice hotels we have stayed in on the trip.
Other than that - it is a lovely hotel.

Room Tip: High floor
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saugatuck, Michigan
Top Contributor
109 reviews 109 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed September 17, 2013

My husband and I enjoyed our stay at the Renaissance. The location is in walking distance to the train station and close to the canals. The staff was very friendly and helpful with all our needs. Rooms were small, but had everything we needed.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Amsterdam Hotel

Address: Kattengat 1, 1012 SZ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 Luxury Hotel in Amsterdam
#42 Family Hotel in Amsterdam
#45 Business Hotel in Amsterdam
#60 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Amsterdam Hotel 5*
Number of rooms: 405
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Also Known As:
Amsterdam Renaissance

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