We chose this hotel for our 4-night stay in Amsterdam because of the reasonable rate and its proximity to the train station.
Our original reservation included extras we decided we didn’t need, so we cancelled that and made a new one at a lower rate. Upon check-in, we were told our reservation had been cancelled (not what you want to hear after 12 hours of travel). Much computer checking and many phone calls ensued. I presented them with our confirmation and finally the correct reservation was located and we were good to go.
It was early morning and we appreciated the early check-in as it is so nice to shower and relax after a long over-night flight.
Our room was a 900 numbered room. We thought that meant the 9th floor, but no, you exit on the second floor, walk about a mile and up a few steps to an adjoining building. The room was fine, with all the amenities one would expect from a Renaissance. The bathroom’s color scheme made it look a little grungy with the dark tiles and dark grout, but I’m sure it was clean. The window looked out on a brick wall, not very nice.
This hotel is very convenient if you are arriving by train or coming from the airport (a train takes you directly from the airport to the train station). We flew in, took the train out and took a day trip to Delft, so being near the station was perfect. Dam Square and the Jordaan neighborhood were within an easy walk, the museum area and the Concert-Gebouw were a bit of a hike but it is easy to take a bus from the train station.
There was a pretty fireplace in the lobby with a little seating in front of it, nice as it was a cold and rainy May. The bar area was pleasant with a very competent and friendly bartender. It would have been nice to have the fireplace here instead to enjoy while sipping a glass of their reasonably-priced wine. We had sandwiches in the bar our first night, which were very good. We did not dine in the restaurant, Scossa, but the menu had a nice selection … they also have a café, but I don’t think there is access from inside the hotel, so it is not obvious that it is part of the hotel.
This is a conference hotel with meeting space across the narrow street, so there are a lot of business people that can be noisy and take over public areas such as the bar.
The Concierges (or Navigators as they call them) were helpful with information and restaurant advice. Unfortunately, they were to have made a dinner reservation at De Belhamel for us, but when we arrived we were not on the list. This was embarrassing for them and for us. They made room, but it was the worst table in the place and not very enjoyable.
Overall, I would stay here again if we wanted to be close to the station, but would request to be placed in the main hotel rather than the far-away annex next to the brick wall.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.