I am a very tough reviewer. The rating should be 4.5 star, not 5 star, since the hotel wasn't perfect. No hotel I've ever visited is perfect. Still, I'm rounding up my rating rather than rounding down, because rounding down would be unfair to a such stellar hotel.
This property is normally very expensive, but I was able to find a last-minute deal through a UK-based discount hotel site. The rate qualified for Marriott benefits and my status as a Marriott Gold member was recognized. It was a full house, and I was not upgraded to a better room type than I had paid for. However, I was given what the desk clerk said was "one of our best rooms." I wasn't initially sure why, since the room was small and nondescript, but most rooms face an interior courtyard or a parking garage. Mine was facing a beautiful tree-lined Amsterdam street. Rooms are small, as others have observed, but this is typical in many cities other than Amsterdam (New York, Paris and Hong Kong to name a few). If your expectations are appropriate for the city where you are, you'll be happy with the room size.
I have a very casual and--I'll be frank--shabby appearance when I travel, and I look a lot younger than I am. However, I travel a lot--enough to earn Gold status with Marriott. Although I am used to rather brusque (or even snooty) treatment before the check-in clerk notices that I'm a good customer, this didn't happen at all at the Amsterdam Renaissance! I was treated with courtesy and respect from the moment I walked into the door, and was thanked for my loyalty when handed my keys. I was traveling with a friend who forgot his toothbrush. We called "Delighted to Serve," and a complimentary replacement was delivered almost instantly.
Everything was in very good working order in the room; the only complaint I had was the elderly plumbing that strained to keep up with everyone taking showers in the morning. Again, your level of satisfaction will depend on whether you have the right set of expectations for a hotel located in an old building in the historic Amsterdam city center.
Bed comfort was excellent as you would expect at a Renaissance property.
The location is close to perfect--an easy walk from Amsterdam Centraal train station, and within a 30 minute walk of anywhere in the central city. If you would like to visit the Red Light District, the hotel is also nearby. The street the hotel is on is safe, but some of the neighboring areas are seedy at night. Be aware of your surroundings and ask for advice before you leave if you don't know your way around Amsterdam. This advice, to be clear, applies to any hotel in central Amsterdam. The city area is so compact that no matter where you're staying, you may unexpectedly stray into areas of drugs and prostitution. Nothing good happens in the red light district after dark.
If your membership level is Gold or above, or if you book a rate that includes access, don't miss the Club Lounge! Service is very good in the lounge and it's very equipped with free WiFi, a PC for common use, a great selection of complimentary beverages (including beer and wine), coffee and tea all day, continental breakfast in the morning and a spread of late afternoon snacks so lavish that you can even enjoy it for dinner.
Although hotel prices are painfully high in Amsterdam, compare the Renaissance to similar properties. The price I paid (after shopping around) was competitive, and considering the excellent service and the enjoyment I got out of the property, I am
Ask for a room facing the street. Many rooms face a parking garage or other rooms across a nondescri...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.