We stayed in the hotel for 3 nights starting Sept. 29th. We requested a canal view, no smoking, guaranteed late arrival.
We arrived at the hotel from the airport around 10:30 at night.
When I asked about our room being a canal room I was told that there were none available. I informed the clerk that we had requested a canal room she informed us that because we had were arrived late and it was no longer available. I showed her my
confirmation sheet and she suddenly found us a canal room.
I was tired but very polite. I asked if I could get a bell person to with our luggage we were told, no one was available. We took our luggage in two trips . Our room turned out to be smoking and there were cigarette
butts all over the little balcony and the room reeked of cigarettes.
As it was the beginning of our trip, I just decided to not make a big deal out of it and let it go. The bed was wonderful and very well appreciated. The location was great and was the meeting place for the tour we were to go on so we decided to make do.
The next morning we ate breakfast (included in the room rate)
in the dining room, it was excellent. Much to my surprise when I happened to check our account on the TV set, they had charged us an additional 25 euros for breakfast. I went downstairs with my confirmation and they removed the charge. The second day they did it again and I went down and they removed it. By the third day I had let them know I was more than a little irritated. We spent almost $900 for a lousy stay. I would not recommend this hotel. There are much better choices. We have had much better rooms and most importantly service at every other Marriott, including Courtyard Marriotts we have stayed at. A disapointment

Nice enough hotel, but the place is not quite up to Marriott's US standards. For Europe, the rooms are good size, and so is the bathroom. However, the towels were somewhat low quality and not as big as expected. The shower is European, which means it appears as an afterthought in a deep tub, and the bathroom is what gave me the feeling that this should not have been a Marriott but maybe a Fairfield Inn. The bed however was outstanding! Rooms and bathrooms are nice and clean. The lobby is quite nice, with a free coffee dispenser in the corner (mornings only) - no coffee in the room. Staff is nice and helpful. Internet is around 25 Euro per day.

My brother and I stayed at the Marriott on the last night of our 14 day trip through Europe. It has a great location for those who like to party at night, roam through a beautiful part nearby, or to gamble at the casino across the street. But the Marriott is an old hotel and the bathrooms have a lower class quality to them. The room in the tub was uncomfortable for shower space in fact, and I smelled mildew as I entered the bathroom. The rooms are small by US standards and about twice as expensive. On the plus side, the elevators were very efficient, the staff were very helpful (assisting us to change rooms --though the second room was identical to the first), the rooms are stocked with beverages and snacks (though expensive if you partake), the interior noise level was minimal, there was free fruit near the elevators and free copies of the USA Today made available, and there they had rooms with 2 double beds (a rarity). The restaurant on the premises was expensive (above 25 Euros a meal).

Myself and my wife stayed for 2 nights in the Marriott in late august and found it to be excellent. On arrival we found the staff very friendly and only to happy to help.The room and bathroom was as you would expect ,spotless and well stocked.Something not often seen in rooms but as important as the toilet was an ironning board and iron,very very handy.We had breakfast to the room which was plentiful if not a bit expensive, but the place makes you want to treat yourself . As i said the staff were only to happy to help with directions to attractions or if needed sold 24 hr tram tickets which we used and found great.Best value and only 2 tram stops away from the hotel was the Heineken Brewery,€10 admission, a must.Also only about 200mts from the hotel was the canal cruise which lasted about 75min also a must.The Redlight district is another must see if your inclined,tacky but part of the tourist trail.As i have said trams are good value and regular ,and 2min from hotel at the buzzing Leidseplein area.We took the connexion shuttle from the airport to the hotel which would cost €11 one way €19 return,and found it slow with long waiting time and little order once a mini bus did show,this was the one down side of the weekend.We took a taxi back which cost €30 and had us at the airport in 15 min,however next time it will be train to central station and tram to hotel(no 1/2/or5)as the public transport is exellent.All said the hotel was first rate ,very comfortable and in an exellent location,a big upside to Amsterdam is everyone without exception speaks english, its unreal.I hope you find this information of use,enjoy Amsterdam.