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“Awesome hotel in the quieter side of Amsterdam” 4 of 5 stars
Review of Marriott Amsterdam

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Marriott Amsterdam
5.0 of 5 Hotel   |   Stadhouderskade 12, 1054 ES Amsterdam, The Netherlands (Museumplein)   |  
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Hot rate & 15% off dinner
Ranked #65 of 345 hotels in Amsterdam
Al Jubail, Saudi Arabia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Awesome hotel in the quieter side of Amsterdam”
4 of 5 stars Reviewed November 14, 2013

The hotel is situated in a perfect location for our family. There are plenty of restaurants around Leidsplein, plus the museum district and Vondel Park are within walking distance as well.

If you want to use the public transportation, tram stops are just close by. It was very convenient to get around Amsterdam.

The concierge provided us with maps & bus schedules and was always helpful even though the hotel was busy during the weekend. The breakfast buffet was reasonable but the restaurant is quite small considering the size of the hotel.

There's a small souvenir shop at the ground floor which sells the things that are sold in the downtown area within the same price range. Definitely helpful when you are short on time to shop around.

Overall, we truly enjoy our stay there especially since we have little kids with us. The hotel was quiet at night even though there are plenty of bars, restaurants & cafes across the bridge.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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Tel Aviv, Israel
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 8, 2013

This hotel located greatly, if you're less under pressure to be near the Dam, central station etc.
It's close to the Casino, Vondel Park, leidseplein, Museumplein and in the general one of greatest concentrations of restaurants in Amsterdam.
The hotel is 20-25 minutes walk from the Dam, but the trams (Which their service is excellent in Amsterdam) are very close to the hotel so "commuting" is quite easy.
I liked staying in a room with a view to the Leidseplein hustle and bustle.

Room Tip: * View to the Leidseplein, especially during night is nice.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith_Opten, Executive Assistant at Marriott Amsterdam, responded to this review, November 11, 2013
Dear Guest,
We were delighted to read that you enjoyed your stay with us at the Amsterdam Marriott and that you appreciated your room overlooking Leidseplein. The city center is at our door step, filled with many cultural, historical and culinary choices to choose from, and the concierge can provide you with complimentary entrance vouchers should you like try your luck at the Holland Casino. We hope to welcome you back again soon.

Kind regards,
Meredith Opten
Executive Assistant
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Seattle, Washington
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2013

I've stayed in Amsterdam multiple times and this Marriott is by far one of the nicest. It's central located near the museum area of Amsterdam, steps from public transit and many great restaurants. The decor and atmosphere doesn't even resemble a Marriott, but more like a Renaissance hotel. Very modern lobby and common areas, the club lounge offers an abundant breakfast and evening snacks, as well as liqueur. The staff was very friendly and efficient during checkin and checkout. Rooms were modern with very comfortable beds, reliable HVAC to warm and cool the room, Juliet balcony and best of all clean.
I would definitely return as recommend this hotel to anyone traveling to Amsterdam.

Stayed November 2013, traveled as a couple
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Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2013

Called the guest service at night to ask for help ... people in the alley bording the hotel were speaking loud (actually had the impression they were in my room!).
Answer from the hotel: we cannot help you or will ask you to move to a quieter room "inside". Wait a minute... How can a Marriot hotel seriously propose noisy rooms when they do have quieter rooms available ?? Before you book here, make sure you know the guest service is ugly. On top of that, the food at the hotel restaurant is ... average.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith_Opten, Executive Assistant at Marriott Amsterdam, responded to this review, November 7, 2013
Dear Guest,
Thank you taking the time to share your experience in our hotel with us. We were sorry to learn that the noise from outside guests had disturbed your evening, and that we had not resolved the issue as you had expected. Our guest rooms have double glass in the windows, and we reserve rooms at the end of the hallway for guests who have specific wishes for quiet rooms so they are further away from the elevator with fewer guests walking by, and would like to apologize if this was not clear during your stay. We always welcome special requests or emails from guests so that we can better prepare for their stay. Thank you again for your feedback and we hope to have the opportunity to welcome you back to the Marriott should your travels bring you back to Amsterdam.

Kind regards,
Meredith Opten
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Calgary, Canada
Top Contributor
83 reviews 83 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

We booked a family room for 4 nights directly with the hotel. Checkin was smooth and the room is your typical Marriottt. It is not large by American standards but had all the amenities that we needed. It's located in the neighborhood of Jordaan, a lovely upscale neighborhood close to museums, shopping and the tram. I was nervous given the reviews which mention poor and indifferent service. This was not our experience at all. The staff were All pleasant and accommodating. The breakfast is grossly overpriced, they wanted 27 euros per person so we did not partake, there are plenty of cafes all around where you can have a much more reasonably priced breakfast. The health club is well equipped. The hotel was very busy with many families and business travellers. They also charge for in room wifi but its free in the lobby. It was not cheap, paid over 1100 euros for 4 nights but the beds were very comfortable and the linens and pillows were divine.

Stayed November 2013, traveled with family
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Mexico City, Mexico
Top Contributor
69 reviews 69 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 4, 2013

There is a lot of things to talk about this hotel.
The Location is superb:Great location from a tourist perspective since you are very close to the Rijk, Van Gogh Museums, plenty of restaurants, shops, even a wonderful park a block away to walk/run. All the staff help us a lot in giving advice on where to go, how to reach important locations, etc. The restaurant service is good and you have different options. Wifi service runs well in the lobby (@Room you have to pay a fee).

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith_Opten, Executive Assistant at Marriott Amsterdam, responded to this review, November 6, 2013
Dear Guest,
Thank you for taking the time to share your positive review on Trip advisor. We agree, that the Marriott is in a wonderful location in the heart of Amsterdam with the major attractions just steps away, and yet close to the major highways and public transportation for easy access to the city center. Thank you for your compliments regarding the knowledgeable staff, and your enthusiasm regarding our restaurants and the selections we offer. We hope on your next visit to Amsterdam, we can help your explore more of the wonderful treasures Amsterdam has to offer.

Kind regards,
Meredith Opten
Executive Assistant
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London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2013

If you want a hotel very close to the fashion & museum district then I highly recommend The Marriott, it is in a great location, only around 500 metres from the Van Gogh museum, high end fashion shops just around the corner.

Only 10 minutes walk to the the sprawling shops amongst many of the cafes/bars/restaurants.

The room was always immaculately clean each day, the service from all the members of the staff we engaged with was top class, always helpful.

Room service was great, the selection of food at breakfast was excellent too.
There is a ATM right outside the hotel which is always handy, The Hard Rock Cafe is across the street if you like that, and an excellent park next door.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meredith_Opten, Executive Assistant at Marriott Amsterdam, responded to this review, November 4, 2013
Dear Guest,
We were excited to read that you experienced great service in a great location while staying with us at the Amsterdam Marriott. The concierge offers most museum tickets to save you time which can be better well spent in one of the many nearby museums. And they also provide invitations for a diamond cutting experience at the Coster Diamond Museum which is around the corner, nearby the exclusive designer shopping street P.C. Hooftstraat which has developed to become one of the most expensive shopping streets in the Netherlands with international brands such as Chanel, Dolce & Gabbana, Louis Vuitton and many more. Thank you for your wonderful comments about the cleanliness of the rooms, room service and selections of foods. We look forward to welcome you back to the Marriott on your next visit to Amsterdam.

Kind regards,
Meredith Opten
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Amsterdam

Address: Stadhouderskade 12, 1054 ES Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Business Hotel in Amsterdam
#38 Luxury Hotel in Amsterdam
#52 Family Hotel in Amsterdam
#55 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Marriott Amsterdam 5*
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Also Known As:
Marriott Amsterdam Hotel Amsterdam
Amsterdam Marriott

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