Quick recap - I've stayed at this property six or seven times and have always found the same problems with the bell staff and concierge staff. It's the same people I've seen for a decade and none of them seem to enjoy their job. As if helping people disrupts their day (even though that's the only thing they should be doing). Otherwise everything else about the property is fantastic including the rest of the staff, the location, rooms etc.
Great location! Far enough outside the center to avoid the riff raff :), but close enough that's it's only a tram ride from Centraal Station. Also right next to Van Gogh and Riksmuseum, plus right at Leidseplein to grab the hop on hop off canal boat.
Large, clean, comfortable, quiet, soundproof rooms with high quality Marriott beds and bedding. (Tip - always request a Leidseplein view room :)
Excellent air-conditioning (sadly that can't be said for too many European hotels)
Great executive lounge
Bell and concierge staff range from Indifferent to rude. They seem to hate their jobs, it's strange.
Marriott has yet to refurbish all their bathrooms with large walk in showers. I keep hoping and waiting, but this property, like most Marriott hotels, still has that annoying shower/tub combination :).
It is expensive to stay here. For about the same rate you could stay at the ultra deluxe Hotel L'Europe - but to be honest for all the positives, it's worth the price.
The front desk staff are very overworked but every time I arrive they are friendly and helpful and always try to find a great room. You should always ask for a Leidseplein view room, with a balcony. There are only a few of them so don't hold your breath, but if you get lucky, it adds a wow factor to your stay.
Amsterdam has a great tram system and there's a stop about a 3 minute walk from the hotel. The canal boats are about a 30 second walk away. The Van Gogh and Rikjmuseum are just walking distance so if you're a museum person this really is the perfect spot.
They have a steak house which is good, if not insanely overpriced. They important all their steaks from the US though so the prices match that. Otherwise the food is typical Marriott - club sandwiches, burgers, everything you expect.
The executive lounge is great. The staff has been around for years and they always remember you. Breakfast is wonderful and the free drinks and snacks at night make the experience so much better.
Ask for a Leidseplein room with a balcony. There are only a handful, but if you get lucky you'll...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.