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“one could expect more” 3 of 5 stars
Review of Holiday Inn Amsterdam

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Holiday Inn Amsterdam
4.0 of 5 Hotel   |   De Boelelaan 2, 1083 HJ Amsterdam, The Netherlands   |  
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Ranked #127 of 345 hotels in Amsterdam
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“one could expect more”
3 of 5 stars Reviewed December 30, 2013

I just spent two nights with my family as a Platinum member at the hotel. The rooms on the floor I was on could use a makeover - at least the bath room. The heating didn't work - therefore I called the reception. The person told us that the temperature was supposed to be at 23 degrees Celsius in our room - which it definitely wasn't - and therefore the heating doesn't heat any further. Therefore they brought us a small standalone heater which stopped working after an hour. Next morning I called again and then they brought us a heater which then worked.
I expected an IHG members lounge which turned out to be the regular bar with no complimentary drinks at all - except water.
Location: it is nicely located near the RAI station (7 stops by metro to Centraal station) and RAI conference center in a business setting. However there are no restaurants or pubs in close walking distance.

Having been in many IHG properties and other hotels chains: you can expect better value.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, December 31, 2013
Dear stinsonbeach13,
Thank you for leaving a review on Tripadvisor.
Your compliments regarding the location is highly appreciated. Our porter could have informed you about restaurants and pubs in the area as there are several within a 15-minute walking distance. I do apologize for the inconvenience you experienced with the heating in the room and I hope this did not affect the overall quality of your stay.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Pune, India
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 27, 2013

I stayed for a couple of nights in this hotel in Dec 2013. The hotel is very conveniently located near the RAI metro station and the origin point for Tram 4. The hotel is just 15 mins from Schiphol in cab.

The rooms were well laid out and had all the amenities needed. The staff was very friendly and courteous. Another added advantage was good vegetarian options for breakfast, which were part of the spread - didn't have to especially ask for that - sometimes a problem in European hotels. There is a small in house coffee shop which was well stocked.

Only issue - WiFi is not free, something you would expect from business hotels.

Room Tip: Book with the breakfast and Wifi included upfront - adding them at the time of check in can result i...
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, December 30, 2013
Dear AashishC,
Thank you for taking the time writing a review on this page.
We highly appreciate your compliments regarding our breakfast buffet and it is great to read that we could accommodate your vegetarian wishes.
Internet is something we are continuously monitoring and evaluating.
Kind regards,
Pascal Aartman
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Colombo, Sri Lanka
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 24, 2013

Stayed here 5 days on a business trip in May 2013 and found the hotel to be a bit away from the center in a quiet location. The hotel was however just a 5 minute walk from RAI Amsterdam. A tram stop is located close to the hotel giving easy access to the center and its attractions. Great breakfast and nice room. Will definitely stay here again.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, December 30, 2013
Dear Chulendra,
Thank you for your review on Tripadvisor.
Great to read that you enjoyed your 5 day business trip at our hotel. It is correct that our hotel is not located in the city centre of Amsterdam, but as you mentioned public transportation is close by.
We are looking forward to your next stay.
Kind regards,
Pascal Aartman
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Manchester, United Kingdom
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 19, 2013

There's always a warm welcome at reception. I'm only sorry that my visits are for business and are therefore brief. It's a short walk from the tram/rail station with lots of connections to the city centre if you are lucky enough to be a tourist.

The bar staff are knowledgeable and helpful and attuned to the business traveller - something to be valued as a woman travelling by herself.

Good, solid, hotel.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, December 20, 2013
Dear AnnH456,
Thank you for taking the time to write a review on Tripadvisor.
It is great to read that you feel comfortable staying with us by yourself. Perhaps in the future you can stay with us as a tourist and discover Amsterdam.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
216 helpful votes 216 helpful votes
5 of 5 stars Reviewed December 16, 2013

Location is excellent, close to tramway station.
Room was big, modern, with 2 double beds, new TV, table, armchair.
Bathroom was very clean and big.
Breakfast was good.
Hotel has 4 stars, but I will give it 5.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, December 19, 2013
Dear popotnik2013,
Thank you for leaving such a great review on Tripadvisor.
Your comments are highly appreciated.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tvedestrand, Norway
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 15, 2013

A huge great hotel in a new and modern building. The rooms are average in size but really nice. The breakfast is also amazing with a great selection of good food. Only a few steps for the train who will take you to Amsterdam city center.

Room Tip: The higher floors does of course have less noise from the street under and a greater view.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, December 16, 2013
Dear Vetle R,
Thank you for writing a review about your stay on Tripadvisor.
Your compliments regarding our facilities and services are highly appreciated.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2013

Near airport and south business districts. Taxi from airport about €36 or alternatively, two train stops to RAI centre and 10 minute walk to hotel. Clean and modern rooms. Breakfast buffet expensive yet common.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, December 11, 2013
Dear Elheffetw ,
Thank you for taking the time to leave a review on Tripadvisor.
We are indeed conveniently located to public transportation and main roads. Your comments regarding the breakfast will be reviewed.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Amsterdam

Address: De Boelelaan 2, 1083 HJ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#68 Luxury Hotel in Amsterdam
#77 Business Hotel in Amsterdam
#89 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Amsterdam 4*
Official Description (provided by the hotel):
The hotel Holiday Inn Amsterdam located south of Amsterdam city centre is an ideal hotel for both business and leisure travellers. RAI train station is a 3-minute walk offering a direct 10-minute service to Amsterdam Airport Schiphol. From RAI station you can also easily catch a metro or tram to Amsterdam city centre, both only a 15-minute ride.RAI Convention centre, at 600 meters, is within walking distance of the hotel. Holiday Inn Amsterdam is also close to all main offices on the Zuid-As , such as Ernst & Young, ING, ABN Amro, Baker & McKenzie, Akzo Nobel, Accenture and the World Trade Centre.The Rijksmuseum and Van Gogh Museum are only a short tram ride away. Alternatively you might fancy a relaxing 30-minute walk through the popular neighbourhood Oud-Zuid to reach Amsterdam s renowned museum district. You could also opt for renting a trendy Vespa scooter at reception to discover the city as a true local. All our 264 spacious rooms have been recently renovated, in addition to our comfortable and stylish lobby. Holiday Inn Amsterdam features 13 multifunctional meeting rooms, a mini-gym and a cosy bar & restaurant. WIFI Internet access is available at a charge in all public areas and rooms from the 9th 15th floor. Please note that this is a full non-smoking hotel. ... more   less 
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Also Known As:
Holiday Inn Amsterdam Hotel Amsterdam
Amsterdam Holiday Inn

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